Hotel Shangri-La Hotels and Resorts di Heybeliada

"The person at checking was nice to give us room The person at checking was nice to give us room upgrade with city view but smaller room size than what we originally booked. The room was fine, but my wife preferred to have our original booked room type, so the customer service manager-Dina reached out to my wife, and she made my wife very happy with her professional help . Also Erhant chef at breakfast delivered good service with his sweetness. Overall the entire hotel crew is nice and has great...