Hotel dekat Hillside Village

"Reception Staff was very dry and remedial, in terms of providing good customer service. It seemed as if the person either didn’t want to be there altogether or specifically didn’t want to service me. No smile, no warm greeting. Obvious passive aggressive irritation at the fact I requested a different room than the one I was initially offered. No response or follow-up from management, once a written complaint was submitted. The check-out staff was actually on a personal phone call, while...

"Staff is great and very helpful."

"Room was not ready on check in. When I went into the room, the floor was still soapy, the carpet still has the previous occupants hair and sox. The Internet wasn't working so no TV. "

"Yes"

"Great stay"

"Clean, great bed, smelled good. Would stay again "

"The front desk associates were outstanding! Thank you for suggestions about restaurants, local coffee shops, & more. "

"The entire hall smelled like weed, the walls are super paper thin that you literally hear the tv next door and the doors slam so loud that they startle you awake!"

"Wonderful staff, everyone was welcoming and very nice, especially Ester at the front desk. The room was large and clean. The bed and pillows were comfortable. Nice breakfast selections and a cute hot chocolate bar. "

"Great staff, amazing breakfast, extremely clean. If I could take one half point for the beds being a little uncomfortable I would. They weren’t horrible tho."

"The staff is wonderful, and the room was beautiful and clean."

"Clean, close to the park and eating areas, nice walk, good breakfast. I didn't like they didn't honor my payment arrangement through Expedia, so I essentially had to pay in full at the desk. This could be a expedia issue."

"Good "

"Staff was great. Room was clean and nicely appointed. Only downside was road noise was loud being close to the highway. "

"The rooms were very large and nice. The biggest downside was that the pool was cold and not kept up. Also, did not have a hot tub."

"Very comfortable "

"The lady with the gray hair, at the front counter not the friendliest. Thank you to the manager for making "

"No complaints everything was excellent"

"excellent"