Aloha Motoko, We appreciate your gracious rating about your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It means a lot for us to learn that we met all of your expectations. Mahalo for being our guest, and we look forward to a future visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Mark, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and for making us a part of your daughter's birthday celebration. It is lovely to know you had an enriching stay and that our intuitive associates helped to enhance your visit. They work tirelessly to provide the best service, down to the smallest detail. We appreciate the review and look forward to having you as our guest again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Jong, Mahalo for taking the time to leave your comments. While we wish you had a better experience as our guest, we are grateful for feedback that helps us improve. As a historic resort, we, unfortunately, cannot change anything in regard to the size of our rooms. It is disappointing to know we did not meet your expectations during your stay. We do hope to have the opportunity to welcome you back to provide the true Moana "First Lady, First Class" stay. During your next visit, we recommend rooms in our Tower Wing with larger, more spacious guestrooms and a balcony overlooking vibrant Waikiki or Waikiki Beach. Mahalo once more for sharing your experience and providing us with helpful information that can further enhance our services going forward.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Taro, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Your continued loyalty means the world to us, and we are grateful for the opportunity to host you during your visits. We are sorry to read your favorite balcony was under construction during your recent stay, but we are glad our team provided you with a coupon to make up for the inconvenience. We are also happy you love our location and interior. We can not wait to welcome you back for another memorable stay, and we will do our best to ensure that your next visit is just as fantastic as the ones before.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Stephen, Mahalo for reviewing your stay with us. We apologize for any inconvenience caused by the pool's operational hours and the concerns you had with the hot tub. We are also sorry for any disappointment caused by their current closure. We will work on ensuring that potential guests are informed about any limitations or changes to our amenities when making reservations. Your feedback is valuable to us as we strive to enhance the guest experience, and we appreciate your input. We hope to have the opportunity to welcome you back in the future and provide you with an improved and enjoyable stay.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Tomas, Mahalo for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it is nice to hear that you had an enjoyable stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We'd love to host you again someday for another great visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Florabelle, Mahalo for chosing to stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are glad you enjoyed our unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining and entertainment attractions. We are also excited to share your kind remarks with our associates. They are committed to enhancing each guest's visit with exceptional Hawaiian hospitality, and we appreciate your recognition of their service. We value your business and look forward to seeing you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Mr. Kyle, Mahalo for the generous review of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to read about your enriching stay and how much you and your family enjoyed our excellent location and thoughtful hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we celebrate reviews such as yours. We appreciate your recommendation and look forward to welcoming you all back soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Becky, Mahalo for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach your home whenever your travels bring you to the area.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Ms. Joanth, Mahalo for visiting us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Mikhal, Mahalo for taking the time to review your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to know our prime location was ideal for you and that you had a pleasant time while you were here. We appreciate your recommending us to future guests and look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Parkson, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are glad to know you were pleased with the service you received from our cordial associates. However, we are sorry for your disappointment with the overall condition of our guestrooms. We strive to keep our property clean and fresh, and we will gladly share your valuable feedback appropriately for our future plans. We appreciate your business and look forward to seeing you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Yoritaka, Mahalo for posting a review of your stay with us. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Richa, Mahalo for the kind words and for recommending Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to read that you loved your stay at our resort. It was our pleasure to have you as our guest, and we hope to welcome you back for another fantastic stay in the future.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Ruth, Mahalo for posting a review of your stay with us. We are sorry for the cleanliness and maintenance issues you encountered Your feedback has been shared with our team so appropriate measures can be taken to keep this from happening again. We want our property to be a relaxing retreat and will continue to work diligently to make sure our guests are thoroughly impressed with every aspect of their stay. We hope to have the opportunity to make your next stay perfect in every respect.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Puneet, Mahalo for choosing to stay with us. Please accept our sincere apologies for not meeting your expectations regarding the room type you reserved. We do try to honor these requests for reservations made through a third party; however, there are times when we do not have the room unoccupied and available. We do understand your frustration, and we genuinely regret disappointing you. Additionally, our goal is to provide an exceptional experience to each of our guests, and we regret any discrepancies with all our websites for our property. We appreciate you bringing this to our attention and for your patience. We hope to have an opportunity to better your experience with us whenever your travels bring you back to the area.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Alanna, Mahalo for sharing the nice rating about your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Sarah, Mahalo for sharing about your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach; we appreciate the generous remarks. Our focus is on maximizing all the details that cultivate a great stay; therefore, we are pleased to know our unbeatable beachfront location and historic architecture enhanced your time with us. Mahalo again for your recommendation, and we look forward to your next visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Tarca, Mahalo for taking the time to share your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that we exceeded your expectations. It was our pleasure accommodating you, and we look forward to seeing you again soon on your next visit to the area. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Karlina, Mahalo for your excellent review of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are thrilled to know we met your expectations and were pleased you found our beautiful beachfront location to be perfect for your plans. It was a pleasure hosting your visit, and we hope to welcome you back soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Takashi, Mahalo for your lovely review of Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are glad you enjoyed our scenic views and unbeatable beachfront location just steps from the breathtaking shores of Waikiki beach and within walking distance of Honolulu's most beloved shopping, dining, and entertainment attractions. It was a pleasure having you, and we hope to see you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Dario, Mahalo for the time you took to share your comments. It is good to know you liked our great location and your overall time with us. We want every guest to have an enriching, meaningful visit; therefore, we are disappointed to learn we did not meet all of your expectations and that you felt we lacked in some areas during your stay. We are continually striving to improve our guest experience, and we are grateful for feedback that helps us with these goals. Your review has been shared with the appropriate individuals, and we look forward to providing you with a seamless stay on your next visit to the area.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Mao, Mahalo for sharing your feedback with other travelers regarding your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your gracious feedback, and we are pleased you enjoyed your stay. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Chizuko, Mahalo for posting a review of your stay with us. We hope that overall you had a pleasant visit; however, we apologize if we did not meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Parveen, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Kaneko, We appreciate you taking the time to leave your rating and are happy if you liked various aspects of your stay. However, we are sorry if we were not at our best. We hope to have another opportunity to welcome you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Stephen, It was our pleasure to welcome you to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service in the true Hawaiian spirit, and mahalo for recognizing all that they do. We will share your enlivening comments with them and look forward to your next visit.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Michael, Mahalo for choosing Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate you giving us a wonderful rating and are glad to read your generous compliments about your enriching stay with us. We look forward to another opportunity to host you again on your next island getaway!Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Timothy, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous rating and are glad we met your expectations for a wonderful stay in every aspect. It is always a joy to see our guests are excited about returning; we look forward to itMahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Charles, Mahalo for choosing Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach for your stay. We are pleased to know how much you enjoyed our unbeatable beachfront location, enhanced amenities, and attentive service during your stay. We look forward to welcoming you back soon again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Carlos, Mahalo for sharing your feedback with other travelers regarding your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. It is great to hear that you highlighted our thoughtful associates and beautiful beachfront location. Please know regarding any noise issues in the future, our front desk associates are always available to help make your stay as comfortable as possible. It was our pleasure accommodating you, and we look forward to welcoming you back soon for the seamless stay you deserve.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Mina, Mahalo for rating your stay at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Koji, Mahalo for sharing the nice rating about your experience at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa

Aloha Douglas, Mahalo for being our guest at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. It is lovely to know you had an enriching stay and that our unbeatable beachfront location, intuitive associates, and historic property helped to enhance your visit. We appreciate the review and look forward to having you as our guest again.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Paul, Mahalo for sharing your feedback with other travelers regarding your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and we thank you for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Suzanne, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are happy to know you loved our well-kept property and that you enjoyed the easy access to the beach during your visit. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Mahalo,Guest Experience TeamMoana Surfrider, A Westin Resort & Spa

Aloha Stewart, Mahalo for sharing your review regarding Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. Known as the "First Lady of Waikiki," our resort opened in 1901, and we enjoy hearing from our guests about how much they love our beautiful property with a seamless blend of Victorian elegance and thoughtful service. It was our pleasure hosting you, and we look forward to your next stay with us.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Fumihiro, Mahalo for taking the time to leave your comments. While we are glad you liked our location and our service, we wish you had a better experience as our guest. As a historic resort, we, unfortunately, cannot change anything in regard to our guestrooms. We do hope to have the opportunity to welcome you back to provide the true Moana "First Lady, First Class" stay. During your next visit, we recommend rooms in our Tower Wing with larger, more spacious guestrooms and a balcony overlooking vibrant Waikiki or Waikiki Beach. It was our pleasure to have served you, and we hope to see you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha John, Mahalo for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach, and we look forward to welcoming you again soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Kelly, Mahalo for sharing your feedback with other travelers regarding your visit to Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We appreciate your generous compliments, and we are pleased you enjoyed your stay. Our associates are committed to providing intuitive and thoughtful service, and mahalo for recognizing all that they do. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Sumie, Mahalo for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry if we fell short of this. We hope to have the opportunity to make your next stay perfect in every respect.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Kirk, Mahalo for making Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach a part of your travel plans. Known as the "First Lady of Waikiki," our resort opened in 1901, and we enjoy hearing from our guests about how much they love the historic architecture. We focus on providing genuine and thoughtful service along with a seamless blend of Victorian elegance and contemporary comfort; we appreciate your acknowledgment of our efforts. It was a pleasure hosting your visit, and we hope to see you again soon. Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa

Aloha Vidar, Mahalo for posting a review of your stay with us at Moana, Surfrider, A Westin Resort & Spa, Waikiki Beach. We are sorry to learn about the inconvenience you experienced with the balconies being inaccessible. Furthermore, we apologize for the limited availability of cabanas and sun beds. We recognize the importance of providing ample seating options for our guests and will take your feedback into consideration to improve in this area. On a positive note, we are glad to read you enjoyed the food and ambiance at our resort despite the challenges you encountered. Your satisfaction is important to us, and we appreciate your understanding as we work to address these issues. We encourage you to try us again as we are confident you will have a better experience.Mahalo,Guest Experience Team,Moana Surfrider, A Westin Resort & Spa