2/10 Sangat Buruk
Jennifer, Cornelius
Bepergian bersama keluarga dan anak
18 Jul 2025
Tidak Disukai: Fasilitas
The building is a historic landmark and very interesting. However, the TV did not work and one of the light fixtures also did not work. The TV problem was resolved but took 3 hours and multiple entrances from staff, which was invasive to relaxing after a 3 day rafting trip...we just wanted rest and to get clean!!! Unfortunately, the lighting problem was never resolved. I was told a manager would contact me and "perhaps" offer me a discount; neither of which happened. The bathroom entrance was inconveniently located behind one of the beds with minimal clearance (12"at best) and you had to step up to get into it. Very uncomfortable. The carpet was stained and so was the only comfortable chair, yuck! Additionally, the loading zone was ONE space and had a military of 30 minutes and was occupied, so we had to carry our luggage UPHILL to get it to the hotel. Also, the parking description, said "parking available" which really meant "you can pay to park in the public lot down the hill for $15 dollars a night" which was not comped at all. Very poor description and not at all what I was expecting. I booked this hotel because my 4th grader studied pioneer history last year and I thought she would find it educational. However, the educational aspect of it did not come close to outweighing all of the problems and mistruths the hotel broadcasted about the property in their description. Historic should not mean "nothing works with crappy service". WILL NOT STAY HERE EVER AGAIN.
Jennifer
Menginap 1 malam pada bulan Juli 2025
