Hotel Best Western di Horseshoe Bay

"The first stay was so nice we decided to stay another night with this hotel when choosing to stay another day property searching in the area. The staff are kind and helpful and the rooms are so clean, fresh smelling and very comfortable! The breakfast is homemade and served by an attendant in the morning."

"We were provided an actual key “the only key” to that room since it had not been carded yet. Walked in to a 2 double beds on my daughters bed was clumbs of dust and hair the size of your hand- clearly the room had been sitting like for sometime. Two lamps didn’t have light bulbs- the ones next to the beds. The parking lot was full of people that like to party in the parking lot after they got off work till about 11. It was noisy- felt unsafe as our door really only locked by the top lock. ...