Hot Springs Village hotel guide. Best Western hotel in Hot Springs Village, Arkansas

"X"

"Yes"

"It was people smoking an I never experienced that at comfort suites people was stomping that was in the room above us the room we had was excellent besides the other crap we had to deal with"

"Definitely a step back in time, and the rooms and amenities show that. It’s comfortable enough, but the mattresses are old. The carpets are faded. The paint is peeling off the walls and the tile in the bathrooms is chipped. Yes they’re renovating, but most of the rooms have not been renovated. There’s a charm to it, but it’s not always the most comfortable, especially when the sink doesn’t drain and the shower doesn’t give you any cold water, just scalding hot. Also when I arrived, the thermal baths were closed as there was a townwide outage, but that should’ve been put on the website so that people were aware and planned accordingly. Fortunately, the hot tub was working, but it too is in need of some repairs all in all, perfectly fine for a night or two, but don’t get too excited."

"The room was very clean and the whole property looked well maintained. The pool looked inviting, but the high was only around 74 degrees. Breakfast was great. The staff was helpful and friendly. Also a great loaction."

"Everything was okay , but my pillow cases were covered with some kind of blue ink or some ink marks on two of the pillows. It also was some stain on the curtains. Other than that it was good."

"Was very clean bed comfortable quiet no problems."

"Very nice place with amazing staff and close to everything. My mom lost her watch and the staff was super helpful in finding it and getting it back to her"

"The facility was fine for a 1 night stay. It was peaceful and quiet with a great view of that part of lake Hamilton being right next to the water. The bed was not the most comfortable and felt and sounded like the mattress had some type of plastic cover and the sofa had an aged looking fabric pullover cover, guessing actual cushions must be really poor shape. Also, not used to having to wash dishes we use when booking on “hotel” site. Staff was very helpful when I had to contact them about WiFi."