Ruang duduk lobi
Cek ketersediaan

Ulasan untuk Tru by Hilton Katy Houston West

2.5 out of 5
Tru by Hilton Katy Houston West
200 Ernstes Road, Katy, TX

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 266 dari 459 ulasan" "
Penilaian 8 - Bagus. 105 dari 459 ulasan" "
Penilaian 6 - Cukup Baik. 39 dari 459 ulasan" "
Penilaian 4 - Buruk. 25 dari 459 ulasan" "
Penilaian 2 - Sangat Buruk. 24 dari 459 ulasan" "

8,8/10

Kebersihan

8,8/10

Staf & layanan

8,6/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Alfred

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Thea Renate

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Better breakfast choices. Other than that, it was a nice stay.
Menginap 3 malam pada bulan Mei 2024

10/10 Sangat Bagus

Rick

Bepergian bersama teman, Bepergian dalam rombongan, Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Clean, quite, well located for our needs.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Warren

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Deborah

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were friendly and professional.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Guy

Menginap 1 malam pada bulan April 2024

8/10 Bagus

Komona, willingboro

Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Jordan

Bepergian bersama keluarga dan anak
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Room and building were great. Until the toilet stopped working around 9 pm. Several trips and calls to the front desk for assistance and nobody would help. Not even offer a plunger, nothing at all. Had to make a trip from the 4th floor to the 1st every time someone in our room needed to use the bathroom. Unfortunate.
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Brian

Check in was complicated. Emails, phone calls, receptionist not find my reservation. Prices different than stated online. Reserved double queen and didn’t get it. Won’t return.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Trynequa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Kimberly

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
All great!
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Don

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Silvia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Gutes Hotel, direkt an der Interstate, sehr sauber und sehr nette Mitarbeiter. Frühstück war sehr ausreichend und toll, dass es eine Dusche gab!
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

MIYOUNG

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
A strange lady was walking around and checking cars at hotel parking. She did not want to leave the area. We saw the same lady last when we stayed.
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Kervin

Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Jonathan

Bepergian bersama keluarga dan anak
The soap/ shampoo is nice in the shower but kids can’t reach it.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Emily

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 6 malam pada bulan Februari 2024

4/10 Buruk

Juan

Bepergian bersama keluarga
Will not go again
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Diosberly

Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Helen

Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

MIYOUNG

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Staff was fantastic
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Amin

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
5 Stars
Menginap 2 malam pada bulan Januari 2024

6/10 Cukup Baik

Antoinetta

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

William

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice stay
Hotel was nice. Convenient to everything near Katy Mills.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Lars

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

8/10 Bagus

Danielle

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Hubert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

2/10 Sangat Buruk

Christine

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff had great difficulties mostly with check out, still haven't received both receipts, received receipt for 1 room 416 twice. I waited over 30 minutes for her to get us checked out and get receipts in hand and finally gave up. Still need receipt for room 415. Room 415 had musky odor and no body soap, no kleenex and room 416 no hand soap, the MOD, Karen did not seem too concerned.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Jenae

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Steven

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

Adrian

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Awsome hotel. Friendly service, great rooms, and and pool table in the lobby
Menginap 2 malam pada bulan Oktober 2023

6/10 Cukup Baik

Junior

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Fasilitas
The continental breakfast was horrible the worst I ever had! Probably wouldn’t stay here again.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

MIGUEL

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
1st time there. Nice hotel. Close to many attractions
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Kamilah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Overall nice stay, will go back. Need more cell phone usb plugs
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

EDAK

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Cleanness. Decor very attractive. Big sized tv with many channels. The wardrobe should be enclosed not left open. There should be a microwave oven in the room.
Menginap 5 malam pada bulan September 2023

8/10 Bagus

Diane

Menginap 5 malam pada bulan September 2023

10/10 Sangat Bagus

Rachael

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this hotel stay here every time we travel to Katy !
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Amy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Simple, nice place to stay.
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

SAMUEL, ALEXANDRIA

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All fine
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

John

Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to get to, abundant restaurants around.
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

HEBER

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Tidak Disukai: Kebersihan, staf & layanan
There was a terrible smell of pee even we checked out the front desk told us that probably there was a cat before us. Supposedly this was not a pet room but sadly they didn’t cleanup after the pet.
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tru love
Love the new Tru!
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Stephanie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent!
Excellent! Clean room, friendly staff and great breakfast:)
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Manny

Disukai: Staf & layanan
Menginap 1 malam pada bulan Juli 2023

4/10 Buruk

Traveler terverifikasi

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan
Not friendly and hygienic
Stayed for a 2 day-one night. Staff is not friendly and coopetive. Bathroom was smelling badly. Does not look like hygienic. This is first time I stayed in Tru and we decided this would be last time.
Menginap 1 malam pada bulan Juli 2023

6/10 Cukup Baik

Tamarah

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Good Location
Our overall stay was good. The staff could have been more attentive. When we arrived the employees were watching a movie on their Ipad and left it playing while checking us in. The movie had inappropriate language that was playing for all to hear. A few lights did not work the room. The room got warm at night even thought I set the thermostat at 68 degrees. The breakfast was not too great. Good location though.
Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Terry

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice place
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Luqman

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Try to provide more things in Breakfast. Thankyou
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Stefanie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great!
Menginap 1 malam pada bulan Juni 2023

6/10 Cukup Baik

Shannon

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Tried to check in at 3 pm but the person working the front, who was very kind, but by herself, had a line out the door, said she needed to check with housekeeping to see if a room was available. We had to be somewhere by 3:30 so waiting wasn't going to work for us. She still had one person in front of us and two people behind us to check in. When we came back from our obligation at 10 pm, we checked in no problem, but had NO parking. Apparently there was a party next door and they took up the parking and their party had valet spots blocked off that we could not use. We were told we could use the street to park on - which was full. After driving around for a while, we moved the valet cones to park in a spot. No help from hotel.
Menginap 1 malam pada bulan Juni 2023