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Ulasan untuk TownePlace Suites by Marriott Huntington

2.5 out of 5
TownePlace Suites by Marriott Huntington
157 Kinetic Drive, Huntington, WV

Ulasan

8,6

Sangat Bagus

Penilaian 10 - Sangat Bagus. 149 dari 263 ulasan" "
Penilaian 8 - Bagus. 65 dari 263 ulasan" "
Penilaian 6 - Cukup Baik. 26 dari 263 ulasan" "
Penilaian 4 - Buruk. 10 dari 263 ulasan" "
Penilaian 2 - Sangat Buruk. 13 dari 263 ulasan" "

8,8/10

Kebersihan

9,0/10

Staf & layanan

8,0/10

Fasilitas

8,6/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

8/10 Bagus

WISAM MOHSEN AHMED

Disukai: Staf & layanan
Menginap 6 malam pada bulan April 2024

10/10 Sangat Bagus

Judith

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
There was only one issue - my room wasn’t cleaned the last 3 days of my visit. I asked the desk clerk to make sure it was cleaned after 2nd day it wasn’t and when I returned to my room that evening it still hadn’t been cleaned. Other than that, it was a comfortable and convenient stay.
Menginap 6 malam pada bulan Maret 2024

10/10 Sangat Bagus

Robert

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Without a doubt it is mrs hysell at the front desk absolutely the best when it comes to customer service Your company she be proud to have someone like her
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Timothy

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Wonderful place
Excellent service and staff
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Patricia

Menginap 5 malam pada bulan Januari 2024

2/10 Sangat Buruk

Emily

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

matthew r

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The hotel is clean, staff is friendly and very accommodating.
Menginap 6 malam pada bulan Januari 2024

10/10 Sangat Bagus

michael

Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Beth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good stay at a busy time
We have never stayed here before. Our usual places were booked Despite a graduation and a cheerleader competition everything went smoothly. The staff were very nice.
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

charles

Bepergian bersama keluarga dan anak
Loved the hot chocolate bar, the breakfast was amazing, water at the front desk was great. Miss Evelyn was great, made up all feel at home, she is a great employee
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

maria

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
They were out of juice for breakfast. Only had milk and hot beverages. Could have at least put a pitcher of water.out. or better yet a pitcher.of juice.. very nice staff. Room carpet had bald spots in it. But.it was sufficient. For the price just expected more.
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Rudy

Disukai: Staf & layanan
Hotel worked for my travel plan, but this is not a $250 night property.
Menginap 1 malam pada bulan November 2023

8/10 Bagus

lindsay

Menginap 13 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Randall

Bepergian dalam rombongan, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
All good!!!
Menginap 5 malam pada bulan Oktober 2023

4/10 Buruk

Jana

Bepergian bersama keluarga
Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
It’s ok
Your front desk staff is helpful but there’s a problem with communication. Even after telling them I want daily housecleaning on Thursday when I checked in, Friday when I left for the day, Saturday when I left for the day & Sunday, they still didn’t get it right.
Menginap 4 malam pada bulan September 2023

6/10 Cukup Baik

John

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
For a rate of $269, I expected better. A dog had eaten our sofa, holes in the closet door, gum and stains on the sofa and carpet and the desk lamp had begun to rust. UNACCEPTABLE
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Brittani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Kate

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Perfect for what we needed
Great place, close to Marshall University.
Menginap 7 malam pada bulan Agustus 2023

10/10 Sangat Bagus

lindsay

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 14 malam pada bulan Juli 2023

10/10 Sangat Bagus

GIJUN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 11 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Connie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property is very clean, friendly staff, and quiet. Room was clean and roomy.
Menginap 1 malam pada bulan Agustus 2023

2/10 Sangat Buruk

Doris

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The rooms were dirty. Had to be relocated because the room smelled like a dog kennel. Door knobs falling off doors. Furniture dirty, stained, and tattered. Stoves not working. Mattresses on beds stained, uncomfortable, old, and need to be replaced. This hotel needs to be renovated, and cleaned. Horrible experience! Would not recommend this hotel to anyone!
Menginap 5 malam pada bulan Juli 2023

10/10 Sangat Bagus

Lindsay

Menginap 13 malam pada bulan Juli 2023

8/10 Bagus

Aubrei

Menginap 3 malam pada bulan Juli 2023

10/10 Sangat Bagus

Debra

Disukai: Kebersihan, kondisi & fasilitas properti
Clean and comfortable hotel with an exceptional staff
Menginap 5 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 29 Jun 2023
Thank you for taking the time to review our property. We use this information as a tool to improve our service, so your feedback is endlessly valuable. We hope to see you again! Thank you for choosing TownePlace Suites by Marriott!

10/10 Sangat Bagus

joseph

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 29 Jun 2023
Thank you for taking the time to review our property. We use this information as a tool to improve our service, so your feedback is endlessly valuable. We hope to see you again! Thank you for choosing TownePlace Suites by Marriott!

8/10 Bagus

Brian

Menginap 1 malam pada bulan Juni 2023

10/10 Sangat Bagus

CINDY

Menginap 1 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 29 Jun 2023
Thank you for taking the time to review our property. We use this information as a tool to improve our service, so your feedback is endlessly valuable. We hope to see you again! Thank you for choosing TownePlace Suites by Marriott!

6/10 Cukup Baik

Rachael

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Wet floor
Our air conditioning was leaking and the floor was soaked for a two to three feet around it. I was surprised that we were not offered a different room or a discount. Brett disappointed.
Menginap 2 malam pada bulan Juni 2023
Tanggapan dari General Manager pada tanggal 29 Jun 2023
Thank you for taking the time to review our property. We use this information as a tool to improve our service, so your feedback is endlessly valuable. We regret that we've fallen short of your expectations in regard to the maintenance and upkeep of the room. We've passed along this information to our Engineering team so we can rectify this issue.We hope to see you again! Thank you for choosing TownePlace Suites by Marriott!

10/10 Sangat Bagus

Richard

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
&
Menginap 1 malam pada bulan Mei 2023
Tanggapan dari General Manager pada tanggal 29 Jun 2023
Thank you for taking the time to review our property. We use this information as a tool to improve our service, so your feedback is endlessly valuable. We hope to see you again! Thank you for choosing TownePlace Suites by Marriott!

6/10 Cukup Baik

Loah

Bepergian bersama hewan peliharaan
Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Very friendly staff but room smelled like dog pee
Menginap 1 malam pada bulan April 2023
Tanggapan dari General Manager pada tanggal 29 Jun 2023
Thank you for taking the time to review our property. We use this information as a tool to improve our service, so your feedback is endlessly valuable. We regret that we've fallen short of your expectations in regard to the cleanliness and smells of the room. We've brought them to the attention of our Executive Housekeeper so that she may address the issue directly and prevent any similar occurrences in the future.We hope to see you again! Thank you for choosing TownePlace Suites by Marriott!

6/10 Cukup Baik

Rebecca L

Disukai: Kebersihan
Tidak Disukai: Staf & layanan

6/10 Cukup Baik

John

Menginap 1 malam pada bulan April 2023

2/10 Sangat Buruk

Jennifer

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2023

10/10 Sangat Bagus

Barbara

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean, cozy and comfortable
Bed was super comfy. The room was clean. Overall, great experience.
Menginap 1 malam pada bulan Maret 2023

8/10 Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

anthony

Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

glenda

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Front desk staff couldn't have been nicer and more accomodating. Even helped with directions to Mountain Health Arena.
Menginap 1 malam pada bulan Februari 2023

10/10 Sangat Bagus

Shane

Menginap 1 malam pada bulan Januari 2023

10/10 Sangat Bagus

Austin

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti

6/10 Cukup Baik

Cynthia

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
My last resort when in the area
This hotel is in need of updating. There were many little problems in our room - the heater/ac sounded like a tractor trailer was driving right past our room, the bathroom faucet was loose, no tissues, no garbage can in the bathroom. We had our dog with us, so I spent a great amount of time outside. There were dog droppings everywhere. Walking on the grass was a challenge and I wouldn't do it in the dark. On the plus side - the ladies who took care of the breakfast service were so friendly, upbeat, and helpful.
Menginap 2 malam pada bulan Desember 2022

6/10 Cukup Baik

Louis

Menginap 1 malam pada bulan Desember 2022

10/10 Sangat Bagus

Scott

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very friendly, rooms were clean and comfortable. Breakfast was great.
Menginap 1 malam pada bulan Desember 2022

2/10 Sangat Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan
Not so clean
There were bed bugs in my bed. I did let the front desk, as well as, the manager know. I was in room 200, which is a suite,... All the manager said is we will call pest control 😂 Yet, they needed me out right at noon because the room was booked for that day!
Menginap 1 malam pada bulan November 2022

10/10 Sangat Bagus

Henry

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great property, enjoyed Marshall U and downtown Huntington. The coffee 24/7 was a plus.
Menginap 1 malam pada bulan November 2022

8/10 Bagus

James, Columbus

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
no comment.

10/10 Sangat Bagus

doug

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Somebody is doing a great job teaching the employees at this location how to smile and converse with people/guests. I'm not sure I've been at a hotel in the last 5 years that had such pleasant workers! WOW what a difference smiles make!! Thank you. We will return to this location when we are in the Huntington area.
Menginap 2 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Jeff

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022

10/10 Sangat Bagus

Anissa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2022

8/10 Bagus

Janice

Menginap 2 malam pada bulan September 2022