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Ulasan untuk The Hey Hotel

4 out of 5
The Hey Hotel
Höheweg 7, Interlaken

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 155 dari 275 ulasan" "
Penilaian 8 - Bagus. 80 dari 275 ulasan" "
Penilaian 6 - Cukup Baik. 26 dari 275 ulasan" "
Penilaian 4 - Buruk. 8 dari 275 ulasan" "
Penilaian 2 - Sangat Buruk. 6 dari 275 ulasan" "

9,2/10

Kebersihan

8,8/10

Staf & layanan

8,4/10

Fasilitas

8,8/10

Kondisi & fasilitas properti

8,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Hardik

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent hotel with great location. Rooms were spacious. Highly recommend someone looking to stay in the main street area. You ll be close to everything. Breakfast was decent too.
Menginap 4 malam pada bulan Mei 2024

2/10 Sangat Buruk

Bandar, San Antonio

Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Hea Joung, Irvine

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great Location
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful breakfast room and good breakfast.
Menginap 2 malam pada bulan April 2024

8/10 Bagus

Lucette

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jennifer

Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

violeta, winter Park

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Must choose this hotel. Super close to the train station actually walking distance. Plenty places to eat and shopping souvenir etc. You will love this Hotel.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Andrew

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan April 2024

8/10 Bagus

Richmond

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Adriana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Loved it , looks better than the pictures, great location Family room 💯
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Richard

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas
Super cute hotel in a great location, but I do have a few complaints. First, the beds are not very comfortable in my opinion, they are far too firm. Pretty much like sleeping on the floor, Second, they only provide one pillow per person. This may be sufficient for some but definitely not us. I saw where others have complained about this in the past so was surprised it hasn’t been addressed given it’s such an easy fix. Third, it has a nice bar but tonight they pulled the bartender to help with the restaurant because of a staffing shortage. I had to track someone down to order a drink, again to order a second round, and again to pay the check. Others in the bar were openly complaining and several others gave up and left without ever being served. I completely understand that sometimes things happen, but for no one to regular check on the bar patrons when the bar was still open, and for the manager not to comp a drink or two for the inconvenience is not the mark of good management in my opinion.

6/10 Cukup Baik

Patrick

Tidak Disukai: Staf & layanan
Stay where hopeless. None one would help with anything we ask . Great location and bar and surrounding was great . Just staff was useless

10/10 Sangat Bagus

Lukas

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sehr sauber und grosszügiges Zimmer mit Balkon. Komme gerne wieder!
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Karin

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Eine grosses Dankeschön an Lazlo (Rezeption)! Ich war nun das dritte Mal in diesem Hotel. Denke, es braucht darum keine weiteren Worte den Service und das Hotel zu beschreiben…
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Yun Kyoung

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Januari 2024

10/10 Sangat Bagus

Tomio

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
とても快適でした。インターラーケン　ウェスト駅から徒歩５分。ホテルは商店街の中央に位置しており徒歩一分内にスーパーのCOOP,マック、観光案内所、ETC.とロケーション抜群。建物は古いようですが部屋は洗面、浴室ともにリメイクされ清潔でした。ちょっと水の出が細いかも。朝食はスイスのこのクラスでは大分良いかと思います。美味しく頂きました。エレベーターも２基あり待つことなく、またパブリックスペースも広くスタッフも若い方が沢山おり問合せなどに対して全てスムーズに対応して頂きました。
Menginap 3 malam pada bulan Desember 2023

10/10 Sangat Bagus

Salome

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

SANTIAGO

Menginap 1 malam pada bulan Desember 2023

10/10 Sangat Bagus

Jessica, Cape Coral

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023

8/10 Bagus

Sittipong

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Good
Menginap 4 malam pada bulan Desember 2023

4/10 Buruk

Bryan, Murrieta

Bepergian dalam rombongan
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
1/2 the property had no hot water due to pipe rupture. I learned that the staff knew this when i checked in and did not inform or offer me a room that had hot water. Upon checking out, the front desk person said i should have told them and they would have accomodated...this was rude and unreasonable expectation. Additionally, they confused our reservations as i was with 3 friends and double charged my account with no authorization. I will be complaining directly as i must undue unauthorized transactions
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Susan

Bepergian bersama teman
Disukai: Kebersihan, fasilitas
A few items independent of each other, 1. The young gentleman at the front early reception was exceptional and couldn’t have been more helpful w/ local information,(excelent) 2. When we returned that evening to realized our heat was out and not working,( 31’ outside). That receptionist (older gentleman)was quite matter of fact and said all he could do was provide additional blankets, (change of room would have been a better alternative as the hotel was not that full). Additionally, it’s worth mentioning the lobby reception area is beautiful, outside of that our room seemed a bit worn out and cheaply put together.
Menginap 2 malam pada bulan November 2023

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
위치 좋고, 깨끗하고, 조식도 매우 다양하고, 모든 게 완벽했습니다. 다시 가고 싶네요.
Menginap 2 malam pada bulan Oktober 2023

4/10 Buruk

Filipinas

Bepergian bersama keluarga
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Laura

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a great boutique hotel in the center of Interlaken. Adam was especially attentive and assisted my husband and I. He went above and beyond to ensure we were comfortable with our room. I would definitely recommend this hotel.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

GARRY

Bepergian dalam rombongan
All round very good ..excellent service well done
Menginap 4 malam pada bulan Oktober 2023

2/10 Sangat Buruk

sarthak

Bepergian bersama keluarga
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
We found our stay to be quite disappointing. The hotel room was clean, and the reception staff displayed commendable helpfulness and politeness However, our experience was ruined by lack of vegetarian options during breakfast, which we consider to be a vital meal, especially when traveling abroad. The only hot vegetarian dish offered was falafel, and it was disappointingly dry. Switzerland is known for its hospitality, but when we asked if the chef could whip up something else, the restaurant staff were kind of rude and said no. We've been all over the world, including lots of places in Europe, and this was one of our biggest disappointments. Just so you know, this isn't a budget hotel, the prices are in line with others around here. So, if you're a vegetarian, we'd recommend looking elsewhere for a breakfast that suits your taste. Additionally, it is important to mention that the room lacked a mini fridge, rendering it impossible to store outside food for cooking or safekeeping within the room. So you're in a tough spot if you're a vegetarian and staying here. We hope this feedback proves valuable to potential visitors.
Menginap 4 malam pada bulan Oktober 2023

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Light in the hallway didn’t work one night and no fridge in the room was disappointing. On the plus side, good location
Menginap 2 malam pada bulan Oktober 2023

4/10 Buruk

Luiz

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Não merece 3 estrelas
Apesar da ótima localização, o quarto é muito ruim e muito caro pelo que oferece. Não merece nem 3 estrelas. O atendimento é ótimo e o café da manhã muito bom mas, mesmo assim, a tarifa não condiz com o que cobram. Não ficaria la novamente. Me decepcionei.
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Joleen

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Silvia

Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Hanspeter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Suki

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
If I were to ever come back to Switzerland, I’d stay here again. It is close to both Interlaken west and OST. Loved the hotel! It was aesthetically pleasing with essentials needed for our stay.
Menginap 3 malam pada bulan Oktober 2023

8/10 Bagus

Stephanie Izah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
This place is in a middle of everything. 5 mins walk from Interlaken West. Shopping areas and dining areas are around the area. Decent size of room. Budget friendly if you book ahead. The breakfast is phenomenal. Staff are super friendly. Harder Kulm is about 15 minutes walk and it's a must see. Looking forward to stay here again.
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan September 2023

10/10 Sangat Bagus

George

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
Wonderful location. Hotel was great. Staff helpful and friendly
Menginap 2 malam pada bulan September 2023

8/10 Bagus

Geoff

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean
Menginap 3 malam pada bulan September 2023

10/10 Sangat Bagus

Orchid or Lan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent.
Menginap 2 malam pada bulan September 2023

8/10 Bagus

ELAD

Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

James

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great location and overall pleasant experience. Would recommend. Staff were fantastic.
Menginap 3 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Hanspeter

Menginap 1 malam pada bulan Agustus 2023

6/10 Cukup Baik

Lincoln

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tidak Disukai: Kenyamanan kamar
NÃO É UM HOTEL 4 ESTRELAS!
Eu viajo muito e esse é um hotel 2.5 a 3 estrelas NO MÁXIMO que se vende como 4. Os quartos são bem pequenos, por isso fique esperto porque eles tem quartos com cama de solteiro (o que em hotéis 4 estrelas o padrão mínimo da cama é de casal) e muitos SEM AR CONDICIONADO. Se você está indo no inverno, não sei qual e o quão bom é a estrutura de aquecimento, mas para o verão é passar calor ou abrir a janela e dormir com mosquitos. Excelente localização e tem uma recepção com artes modernas com staff prontos para ajudar.
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

ALBERTO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Seung Won

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
위치좋고 가성비 좋은 숙소
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Eunice

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I had a great stay
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Hechi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Jemile

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2023

8/10 Bagus

Kensington

Menginap 2 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Meera

Menginap 2 malam pada bulan Juli 2023

4/10 Buruk

free

Tidak Disukai: Kondisi & fasilitas properti
The property is very centrally located to the city center. The rooms are a little below average and the shower only has a half glass door which leaked a major puddle in the bathroom. Overall, would not stay here again.
Menginap 2 malam pada bulan Juli 2023