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Reviews of Iowa House Hotel

3 out of 5
Iowa House Hotel
125 N. Madison Street, Iowa City, IA

Reviews

8.2

Very good

Rating 10 - Excellent. 400 out of 1001 reviews" "
Rating 8 - Good. 355 out of 1001 reviews" "
Rating 6 - Okay. 157 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to campus. Great staff
Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
This is the hidden gem of U Iowa…it’s perfectly located for graduation, on campus and walking to eat. Will always stay here when I visit campus. Strongly recommend!!
Stayed 1 night in May 2024

10/10 Excellent

Kurt, Barrington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, right on University of Iowa's campus. Close to everything.
Stayed 1 night in May 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Iowa House was perfect for the one night stay we had in Iowa City. Facilities were clean and friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff great, friendly, & helpful with any questions!!!
Stayed 1 night in May 2024

8/10 Good

Sabrina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was perfect as it was on-campus and very easy for us to move around to where we needed to go. Price was right. The one thing I didn't particularly care for was their was no conditioner for showers.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paulette

Business traveller
Liked: Amenities, property conditions & facilities
I had an appointment at at University of iowa clinics and was glad to get a hotel nearby
Stayed 1 night in Apr 2024

6/10 Okay

Brittany

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Tyra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for price. It almost gave a dorm like feel. We had issues with our card key not working to get back into our room, so we had to get assistance.

6/10 Okay

Kristin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This hotel is very convenient for people traveling to the University of Iowa. They validate your parking, which is nice. The downsides are the mattresses are extremely hard, at least in our room and the breakfast is very minimal.
Stayed 1 night in Mar 2024

8/10 Good

Kay

Travelled with group
It is closing in November, so probably the reason it seemed like it's not as refreshed as in my previous stays.
Stayed 2 nights in Mar 2024
Response from IHH on 25 Mar 2024
Hi Kay, thank you for taking the time to share your rating and feedback. We are scheduled to close in the November, but we are going above and beyond to ensure our guests have a positive experience for our remaining time, and continue with all regular maintenance of our facilities.

10/10 Excellent

Cassius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from IHH on 14 Mar 2024
Thank you for the great rating, Cassius!

10/10 Excellent

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel, Omaha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I come to the University of Iowa several times a year for work. I would never stay anywhere but the Iowa House! It’s on the campus itself and has great parking.
Stayed 1 night in Mar 2024
Response from IHH on 14 Mar 2024
Thank you for your fantastic rating and feedback, Daniel! We look forward to seeing you again soon.

10/10 Excellent

Daniel

Travelled with partner
Clean and picked up
Stayed 1 night in Mar 2024
Response from IHH on 5 Mar 2024
Thank you for a fantastic rating and review, Daniel! We look forward to serving you on your next visit to Iowa City.

6/10 Okay

stacey

Travelled with family
Room Need some updating and repairs
Response from IHH on 5 Mar 2024
Thank you for taking time out of your day to share feedback, Stacey. We appreciate it!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service
Older rooms but convenient location and great price
Stayed 1 night in Mar 2024
Response from IHH on 5 Mar 2024
Thank you for taking time out of your day to share feedback and a great rating, Kelly. We appreciate it! We hope to see you again on your next visit to Iowa City.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel is so close to campus and is reasonably priced. The only little thing that could use some work are the bathrooms. They are a little dated, but they are very clean.
Stayed 1 night in Feb 2024
Response from IHH on 5 Mar 2024
Thank you for taking time out of your day to share feedback and a great rating, John. We appreciate it! We hope to see you again on your next visit to Iowa City.

2/10 Terrible

Cortny

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Charged me extra, won't respond to emails.
The hotel itself was a bit dated and the showers didn't drain quickly. There were stains on the sheets and a spot in the ceiling you could tell they had repeatedly patched a leak. I could easily overlook these small cosmetic issues if not for one thing. I was charged an additional 56 dollars to my card with absolutely no explanation as to why. We stayed for one night, we were barely in the room, and we tidied up the trash ourselves and left it all in one bag. I emailed the hotel for an explanation and hopefully a refund, and haven't heard a single word back. An extra 60 bucks for a hotel that already wasn't worth the 130 we paid for the room is absolutely insane, especially given no context or response as to why I was even charged. Will absolutely not be staying here again because for the same price there are far better hotels in the area that don't leave you with mysterious charges on your card.
Stayed 1 night in Feb 2024
Response from IHH on 5 Mar 2024
Hi Cortny, the extra charge was due to several incidentals that had been violated. We had responded to your inquiries on each occasion. If you have any questions or would like to discuss please feel free to contact us again.

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from IHH on 19 Feb 2024
Thank you for taking the time to share your fantastic rating!

4/10 Poor

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This was the first time I’ve stayed here and I won’t stay here again. It is very outdated and smelled musty in the room. It very much feels like an old dorm.
Stayed 1 night in Feb 2024
Response from IHH on 19 Feb 2024
Hi Jennifer, we are sorry you had this experience. We take this kind of feedback very seriously and appreciate your time.

6/10 Okay

Anemarie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Interesting building
The room was ready for us earlier than we intended to check in. It was clean and warm. The breakfast on the weekend doesn’t start until 7:00 am and we couldn’t take advantage of it since we had to leave by then due to the games schedule. Parking was in a parking garage across the street and payed for by the room, it was very cold outside so that was a disadvantage for us. The staff was helpful. We would not stay there again due yo our early start in the mornings.
Stayed 2 nights in Feb 2024
Response from IHH on 19 Feb 2024
Hi Anemarie, thank you for taking the time to share your feedback and rating. We are one of the only hotels on campus/downtown Iowa City that do not charge extra for parking, and would be happy to make accommodations to make sure you have the resources you need to start your day. We hope for a better opportunity to serve you next time!

6/10 Okay

Christopher

Stayed 1 night in Feb 2024
Response from IHH on 25 Mar 2024
Thank you for taking the time to provide your rating, Christopher. We welcome any further feedback at anytime!

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and not too loud for having something going on.
Stayed 1 night in Feb 2024
Response from IHH on 19 Feb 2024
Hi Joshua, thank you for taking the time to share your great rating and kind feedback!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff. Getting a little run down and unlikely to be fixed as it's days are literally numbered.
Stayed 1 night in Feb 2024
Response from IHH on 19 Feb 2024
Thank you Tom for taking the time to share your great rating and feedback! Our historic facility is scheduled to close due to the University of Iowa's strategic plan, but we plan to wow our guests until the end!

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Go Hawks!
Unique hotel in the University of Iowa campus. Go Hawks! Short walk to resturants and bars downtown. Walking distance to to the Kinnick feild and Carver Hawkey. Continental breakfast was sparse but local resturants more than made up for that. Wifes side of bed was great mine was not so great same experience i have had at a 5 star resort. Room was very clean and in good condition especially for an old student residence hall. All in all it was what we paid for. Clean quiet place to sleep close to athaletic events and local establishments. Moved the car one tome all weekend. Will stay there again.
Stayed 2 nights in Feb 2024
Response from IHH on 14 Feb 2024
Thank you for taking the time to share your great rating and feedback, Alan! We hope to see you again soon.

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have stayed here. Both times have been great. Love the view from the corner room we were in. Our front desk person was extremely helpful and friendly. You may want to have someone fix the squeaky bathroom door in room 415. Minor detail but bothersome at night…
Stayed 1 night in Feb 2024
Response from IHH on 14 Feb 2024
Thank you for taking the time to share your fantastic rating, Julie! We will take a look at that door. We hope to see you again soon!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced spot with some great amenities in the center of campus
Stayed 1 night in Feb 2024
Response from IHH on 14 Feb 2024
Thank you for taking the time to share your fantastic rating, Henry! We hope to see you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from IHH on 14 Feb 2024
Thank you for taking the time to share your great rating, John! We hope to see you again soon.

10/10 Excellent

Uriel

Stayed 1 night in Jan 2024
Response from IHH on 14 Feb 2024
Thank you for taking the time to share your fantastic rating, Uriel! We hope to see you again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from IHH on 29 Dec 2023
Thank you for taking the time to share your rating. Please feel free to share any feedback about your stay as well!

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from IHH on 20 Dec 2023
Thank you for taking the time to share your rating, Heather! We always welcome feedback and hope to see you on your next visit to Iowa City!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2023
Response from IHH on 29 Dec 2023
Thank you for taking the time to share your great rating. Please feel free to share any feedback about your stay as well!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Older building but ok for a night
Staff was super friendly and helpful. It’s an older building and you can tell in the layout and wear/tear of the rooms, but I could have lived with that. The bigger issues were there was mold on the ceiling and shower curtain of the bathroom, and the closet smelled so strongly of smoke it made me cough so we kept it closed and didn’t use it.
Stayed 2 nights in Nov 2023
Response from IHH on 20 Dec 2023
Thank you for taking the time to share your feedback! We are sorry that you had this experience; should anything arise on your next visit our staff would be more than happy to assist you or resolve an issue. Thank you again!

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were lumpy, door would not dead bolt and there was no working remote for the tv.
Stayed 1 night in Nov 2023
Response from IHH on 20 Dec 2023
We are sorry you had that experience, Amy. Thank you for taking the time to share your feedback. Next time you stay with us our staff would be happy to resolve any concern or provide different amenities to suit your needs. Thank you again!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The students/staff working from 11/17/23-11/19/23 were all so nice and helpful!
Stayed 2 nights in Nov 2023
Response from IHH on 20 Dec 2023
Thank you for taking the time to share your feedback and rating, Elizabeth!! We will be sure to let our staff know who was there on those dates :)

8/10 Good

Kathleen

Travelled with family
Great location and staff, accommodations a little dated.
Stayed 2 nights in Nov 2023
Response from IHH on 20 Dec 2023
Thank you for taking the time to share your rating and feedback, Kathleen!

4/10 Poor

Heiko

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stained carpet in room and hallways, drywall and plaster damage, shower and bathroom were stained with rust or mold, no soap, pillows uncomfortable.Will stay elsewhere when visiting Iowa City in the future.
Stayed 1 night in Nov 2023
Response from IHH on 20 Dec 2023
We apologize that you had this experience, Heiko. Thank you for sharing your feedback!

10/10 Excellent

Ricardo

Stayed 1 night in Nov 2023
Response from IHH on 20 Dec 2023
Thank you for taking the time to share your fantastic rating, Ricardo! We hope to see you on your next visit to Iowa City!

10/10 Excellent

keri

Stayed 1 night in Nov 2023
Response from IHH on 20 Dec 2023
Thank you for taking the time to share your wonderful rating, Keri! We hope to see you on your next visit to Iowa City!

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2023
Response from IHH on 15 Nov 2023
Thank you for taking the time to share a fantastic rating, Kevin!

10/10 Excellent

Daniel, Omaha

Business traveller
Liked: Cleanliness, staff & service, amenities
If you’re visiting the University of Iowa, Iowa House is the hands down best place to stay. It’s within easy walking distance of everything on East Campus, as well as the art buildings. Parking in the very convenient Memorial Union ramp is included—a very valuable amenity. The property is well kept, but is showing its age. The rooms have all the expected amenities and the river and campus views are very pleasant. The hallway carpeting is technically clean, but full of big stains. The new electronic checkin option works well.
Stayed 1 night in Oct 2023
Response from IHH on 15 Nov 2023
Thank you for such a glowing review, Daniel! We do our best to preserve the historical heritage of our building while providing updates and modern conveniences. We appreciate your time and feedback and hope to see you again on your next visit to Iowa City!

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Sean

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not the best of times in IC.
Bed was very uncomfortable. The room was in a lousy location (across from the elevator and next to the breakfast lounge). Very loud at times and when breakfast was being served, you might has well have just get up. Housekeeping staff came into the room twice during my stay, both times not knowing the room was occupied.
Stayed 2 nights in Oct 2023

8/10 Good

Martha, Indianola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like you were on campus!
Stayed 1 night in Sep 2023

10/10 Excellent

John

Stayed 1 night in Oct 2023
Response from IHH on 15 Nov 2023
Thank you for providing a fantastic rating, John!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at front desk was great!
Stayed 1 night in Sep 2023
Response from IHH on 4 Oct 2023
Thank you for your fantastic rating and kind words! We hope to see you during your next Iowa City visit.

2/10 Terrible

Joshua

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from IHH on 4 Oct 2023
Hi Joshua, thank you for taking the time to leave your rating. We welcome any feedback regarding your stay and apologize that your expectations were not met. We hope for an opportunity to serve you better on your next visit to Iowa City.

10/10 Excellent

Nick

Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
I hate the price gets jacked up for home games. Some parents just want to come see their kids. It’s so convenient but definitely not a $300 room.
Stayed 1 night in Sep 2023
Response from IHH on 4 Oct 2023
Hi Andrew, thank you for your great rating and feedback. Unfortunately all hotels in the Iowa City area raise their rates during football weekends, but we do the best we can to be a more affordable option compared to other hotels close to campus.