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Ulasan untuk Hyatt Place Columbia/Harbison

3 out of 5
Hyatt Place Columbia/Harbison
1130 Kinley Road, Irmo, SC

Ulasan

7,8

Bagus

Penilaian 10 - Sangat Bagus. 455 dari 1003 ulasan" "
Penilaian 8 - Bagus. 223 dari 1003 ulasan" "
Penilaian 6 - Cukup Baik. 128 dari 1003 ulasan" "
Penilaian 4 - Buruk. 107 dari 1003 ulasan" "
Penilaian 2 - Sangat Buruk. 90 dari 1003 ulasan" "

8,0/10

Kebersihan

8,2/10

Staf & layanan

7,8/10

Fasilitas

7,6/10

Kondisi & fasilitas properti

7,8/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Deborah

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The staff was an amazing group of people. The hotel was clean and smelled good. It was a really clean hotel.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff very good
Menginap 2 malam pada bulan Mei 2024

4/10 Buruk

Carolyn

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Said newly furnished rooms - the room we got was not finished.
Menginap 3 malam pada bulan Mei 2024

4/10 Buruk

Quinnetta

Bepergian bersama keluarga dan anak
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, fasilitas
Can we just throw the whole housekeeping department away and start over. Nothing runs a hotel down quicker than uncleanliness. Floors in the room were gritty, unswept, toothpaste in the sink, stains in the bathtub. No more rooms available and no other hotel options due to graduations. I was beyond disappointed. There are no microwaves in the rooms so there's that and beds are super small for even doubling up kids. I will say that everyone i came in contact with was super nice but a big disappointment with cleanliness.
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Joseph, Manteo

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Was a little expensive but a clean comfortable room.
Menginap 2 malam pada bulan Mei 2024

6/10 Cukup Baik

Cyril

Did not get fresh towels or clean the room daily
Menginap 2 malam pada bulan Mei 2024

10/10 Sangat Bagus

Kristine, Columbia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very nice hotel and staff!
Menginap 3 malam pada bulan April 2024

6/10 Cukup Baik

khaled

Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Under construction
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Adrian

Traveler bisnis, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
The hotel accommodation very spacious and comfortable. I'm assumkng they were doing renovation on my floor, because my room was partially painted in some areas. I will suggest that they put microwaves in their rooms. Thats my biggest issue with Hyatt. Other then that it was enjoyable.
Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Pattimarie

Bepergian bersama teman
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
My reservation had been cancelled, asked if they had any rooms, was told no but when I went on line, lo and behold, there were rooms... the 2 front desk clerks did not greet when I walked inand just looked at each other... definitely will not be making another reservation there... very disappointing
Menginap 1 malam pada bulan April 2024

4/10 Buruk

Michael

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
Going through a much-needed remodel so facility not up to quality standards. A/C didn’t work. Front Desk gave random guest a key to our room so he actually entered the room with my daughter and her friend. He quickly left, but it was still unnerving.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Karen

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Jennifer

Menginap 1 malam pada bulan April 2024

2/10 Sangat Buruk

Patricia

The problem I have with this hotel is that they charged my card an extra $115.29. It has taken me several phone calls, never being allowed to talk with a manager, one person telling me they see the problem and it will be fixed within 72 hours, to another person telling me they don't have that charge on their end, to another staff telling me because it was a 3rd party (Expedia) it was an easy fix, and would be cleared up 24 hours. I'm waiting......
Menginap 1 malam pada bulan Maret 2024

4/10 Buruk

Bobby

Tidak Disukai: Kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Amy

Bepergian bersama keluarga
This place is under a major reconstruction when we stayed. The room was suppose to have a hottub and didnt. It wasnt bad. We just needed a place to lay our heads after a long day on the road. Price was definitely cheap enough and the room was very nice. Breakfast was great. However, the area was not where we will stay again. For a quick few hours of rest it was fine.
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice atmosphere
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

lisa

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Sheila

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas
renovation was going on. not enough lighting in the room. fixers were detached from the wall.
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Deanna

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Customer service was not great & the toilet kept stopping up.
Menginap 2 malam pada bulan Maret 2024

2/10 Sangat Buruk

Donna

Bepergian bersama keluarga
Tidak Disukai: Kondisi & fasilitas properti
They are experiencing renovations and they should close. Breakfast food was COLD and hotel charged me then stated the could not find my booking.
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

James

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
No covers on electrical outlets. Room covered in construction debris, fridge not plugged in, shower did NOT work (at all). Changed rooms. Other room had previous guest clothing on the pull out couch. Pull out couch was new unopened mattress, tied to the frame. I had to get sheets from the front desk (no house cleaning staff on shift). No manager available on the weekends to talk to???? Horrible experience. Please stay at a different hotel
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Beneva

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I really love the stay. It was very clean, professional & staff was very helpful
Menginap 1 malam pada bulan Maret 2024

2/10 Sangat Buruk

Sharonica

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Rooms were under remodeling. My room was missing a room number. I did not have a mirror in my room and was missing a light above the sink. There was no way for me to look at myself while getting dressed because there was no mirror present. All the staff told us was that renovations would be done from 8-5. They never told us that our room would not be equipped with the standard necessities. Also, I was told that I could not switch rooms because they were sold out but also there could be no refund. It was a lose-lose situation for me. The Ice machine was also not working but they provided an ice container with glasses as though it was working. I was highly disappointed that I paid for a room with these conditions.

4/10 Buruk

Lakesha

Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
After paying online and checking and receiving my room key. I proceeded to the elevator and the front desk clerk came behind me and said she forgot to charge me an additional $50 deposit for each night that I would be staying. I immediately felt aggravated. I paid and processed to my room after a long work day. Let’s just say the entire hotel is under renovation I assume with no cleaning staff because dust and debris is everywhere. I finally get to my room with no working heat just lukewarm air blowing a toilet that ran all night long. Paint patches on the wall and stains of who knows what on the couch. This place is not ready for guests and clearly poor management. Total waste of my money
Menginap 1 malam pada bulan Maret 2024

6/10 Cukup Baik

Brad

Traveler bisnis
Disukai: Staf & layanan
Property is under construction
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Karina

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I didnt get my deposit back
Menginap 1 malam pada bulan Februari 2024

8/10 Bagus

Cynthia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The travel site I used gave the hotel the wrong number of beds. I reserved two rooms with two beds in each room. The reception desk personnel said that was not what the travel site had sent to them. They received two rooms with one bed in each room.The hotel was fully booked so we could not exchange rooms. One person had to sleep on the pull out sofa. The hotel said there was nothing they could do concerning the reservation and I needed to contact you. This is not the service I have come to expect from this travel site.
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

Duke

Bepergian bersama keluarga
Disukai: Staf & layanan
Currently being renovated so it's difficult to make an honest review.
Menginap 1 malam pada bulan Februari 2024

10/10 Sangat Bagus

Sterling

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

2/10 Sangat Buruk

kevin

Bepergian bersama teman, Traveler bisnis
Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This visit was awful. We have been staying every week since dec. There is never a mgr around to talk to after five and no one returns your calls. Will look for another place to stay after this week.
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

chris

Menginap 2 malam pada bulan Februari 2024

2/10 Sangat Buruk

Nicholas

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Taalor

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was absolutely amazing! I have 2 small children and they talked to them about whatever interesting fact was important at the time!
Menginap 1 malam pada bulan Februari 2024

4/10 Buruk

Rhonda

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very disappointed in Hyatt
First the room I reserved was not available so they put me in an accessible room. It had the smallest darkest shower and the ac/heater had issues it ran all night and never got the room the right temperature and the floor was soaking wet. Someone had sprayer bleach cleaner to mask the smell.
Menginap 1 malam pada bulan Januari 2024

6/10 Cukup Baik

Denis

Disukai: Kebersihan, kenyamanan kamar
Menginap 3 malam pada bulan Februari 2024

8/10 Bagus

D'ona

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Edwin

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Renovations were an inconvenience. They also put me in 2 bed room when I booked a king sized bed room!
Menginap 3 malam pada bulan Januari 2024

2/10 Sangat Buruk

Rocio

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan November 2023

8/10 Bagus

GRISEL

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
The staff was amazing very friendly and kind.
Menginap 3 malam pada bulan Januari 2024

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
The customer service definitely could have been better. Was told because I booked by third party and not through the actual site that my reservation for a king bed could not be honored. I requested a pack n play for the room for my baby. The pack n play was in the room but did not have did not have the mattress, leaving it useless to us. When I asked the front desk staff, she called the manager who told us this is the way they come. I can assure you they do not come this way. You can’t put the baby in a pack n play without the mattress. See attached pictures. You can see the bottom of it, which has a hard metal piece you can lift to store it. This was a very simple accommodation I requested and they were not able to help. Probably won’t return.
Menginap 1 malam pada bulan Februari 2024

6/10 Cukup Baik

Ibrahima

Bepergian bersama hewan peliharaan, Bepergian bersama keluarga
breakfast choice was not the best i hoped for. The front desk was friendly and eager to help, although i did not get the connected rooms i asked for.
Menginap 3 malam pada bulan Januari 2024

4/10 Buruk

Robyn

Traveler bisnis
Disukai: Kebersihan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Toilet didn't work properly. Bathroom is poorly constructed. Door right on top of the toilet. Can't see a fat person fitting in there. For the money they charge there is no microwave. Even Super 8 has a microwave at half the price of Hyatt.
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Cathi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hote and staff were excellent except for the dining area/bar. It was under construction and the bar area doesnt seem like it's going to look anything like the pictures online.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

Terry

Bepergian bersama keluarga
Disukai: Staf & layanan, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024

10/10 Sangat Bagus

Jimmy

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This property was exceptionally clean. Staff were friendly, courteous and made you feel welcome. Complimentary breakfast was very good. Definitely will stay there again and recommend to others.
Menginap 2 malam pada bulan Januari 2024

2/10 Sangat Buruk

Shaquilla

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Hotel experience was very nice. The staff was very rude and unprofessional.
Menginap 1 malam pada bulan Januari 2024

8/10 Bagus

briana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Januari 2024

10/10 Sangat Bagus

Kevin

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti

10/10 Sangat Bagus

Damian

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2024