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La Quinta by Wyndham Istanbul Gunesli

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

La Quinta by Wyndham Istanbul Gunesli offers a peaceful escape in Bağcılar. Enjoy authentic Turkish cuisine at two on-site restaurants, rejuvenate with spa treatments, and benefit from free high-speed WiFi, an indoor pool, and valet parking.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service
The current price is Rp1.163.394
Rp1.303.001 total
includes taxes & fees
28 Nov - 29 Nov

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, Multiple Beds

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | 1 bedroom, minibar, in-room safe, individually decorated

Superior Room, Multiple Beds

8.6 out of 10
Excellent
(18 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Suite, Multiple Beds

1 bedroom, minibar, in-room safe, individually decorated

Family Suite, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Accessible (Mobility)

Deluxe Room, 2 Single Beds, Accessible (Mobility) | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Accessible (Mobility)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, individually decorated

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate sitting area
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, (Connection Room)

1 bedroom, minibar, in-room safe, individually decorated

Room, 2 Single Beds, (Connection Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 3 Single Beds

Deluxe Room, 3 Single Beds | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 3 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 30 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 3 Single Beds, Non Smoking

Superior Room, 3 Single Beds, Non Smoking | 1 bedroom, minibar, in-room safe, individually decorated

Superior Room, 3 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • 26 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Room, Multiple Beds (Connection Room)

1 bedroom, minibar, in-room safe, individually decorated

Room, Multiple Beds (Connection Room)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Separate bedroom
Soundproofed rooms
Individually furnished
Individually decorated
Air-conditioning
Free cots/infant beds
Pillow menu
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

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About the area

Map
15 Temmuz Mah, Bahar Cad. 61, Istanbul, Istanbul, 34212

What's nearby

  • 212 Istanbul Power Outlet - 20 min walk - 1.7 km
  • Mall of Istanbul - 3 min drive - 4.1 km
  • Sefakoy Kultur ve Sanat Merkezi - 3 min drive - 2.9 km
  • Istanbul Expo Center - 4 min drive - 5.9 km
  • Acibadem University Atakent Hospital - 4 min drive - 3.4 km

Getting around

  • MASKO Station - 4 min drive
  • Kirazli Station - 4 min drive
  • Istanbul (IST) - 29 min drive

Restaurants

  • ‪Bla Bla Bla - ‬12 min walk
  • ‪212 - ‬5 min walk
  • ‪Tarihi İskender Kebapcisi - ‬6 min walk
  • ‪Ağa Lokantası - ‬5 min walk
  • ‪Poligonist - ‬2 min drive

About this property

La Quinta by Wyndham Istanbul Gunesli

Luxury hotel near Mall of Istanbul
You can look forward to a free daily manager's reception, 2 coffee shops/cafes and a garden at La Quinta by Wyndham Istanbul Gunesli. Indulge in reflexology, a Swedish massage and a body scrub at Vi̇ta, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Turkish cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).
You'll also enjoy the following perks during your stay:
  • An indoor pool, along with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • A ballroom, massage treatment rooms and 16 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 404 individually furnished rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and hairdryers
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Karina Restoran
  • Kış Bahçesi
  • Starbucks
  • Zenon Mangalbaşı
  • Zenon Shisha-Cafe

Things to do

  • Bicycle tours
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • Business centre
  • Conference centre (21,646 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 13 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Ballroom
  • Built in 2018
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Airport shuttle fee: EUR 120 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 5 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Property Registration Number 20767

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

La Quinta by Wyndham Istanbul Gunesli Hotel
La Quinta by Wyndham Istanbul Gunesli Istanbul
La Quinta by Wyndham Istanbul Gunesli Hotel Istanbul

Frequently asked questions

Does La Quinta by Wyndham Istanbul Gunesli have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at La Quinta by Wyndham Istanbul Gunesli?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at La Quinta by Wyndham Istanbul Gunesli on 28 Nov 2025 start from Rp1.163.394, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Quinta by Wyndham Istanbul Gunesli pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Quinta by Wyndham Istanbul Gunesli?

Self-parking and valet parking are free at this property.

What time is check-in at La Quinta by Wyndham Istanbul Gunesli?

Check-in start time: 2:00 PM; check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at La Quinta by Wyndham Istanbul Gunesli?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does La Quinta by Wyndham Istanbul Gunesli provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is La Quinta by Wyndham Istanbul Gunesli located?

Located in Bağcılar, this luxury hotel is 1.1 mi (1.8 km) from 212 Istanbul Power Outlet and 3 mi (4.9 km) from Mall of Istanbul. İstoç Ticaret Merkezi and Sefakoy Kultur ve Sanat Merkezi are also within 3 miles (5 km).

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La Quinta by Wyndham Istanbul Gunesli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 297 out of 458 reviews
Rating 8 - Good. 89 out of 458 reviews
Rating 6 - Okay. 35 out of 458 reviews
Rating 4 - Poor. 14 out of 458 reviews
Rating 2 - Terrible. 23 out of 458 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel condition was ok, but the service was terrible.
Stayed 1 night in Sep 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for quick check-in Mr Aykut is very helpful.the hotel is a bit far from old city but metro station is only two minutes walking distance.
Stayed 1 night in Feb 2025

10/10 Excellent

Amirhossein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean and nice hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

mustafa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is wonderful
Stayed 1 night in Feb 2025

10/10 Excellent

mahmod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, polite staff, very clean. It was the first time I went to a hotel in Turkey and I was satisfied with the treatment and service of the hotel
Stayed 1 night in Aug 2024

8/10 Good

Osama

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff very friendly and polite
Stayed 19 nights in Aug 2022

10/10 Excellent

Tawfik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and very cooperative
Stayed 3 nights in Aug 2023

10/10 Excellent

ROBERTO COSTA DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great benefit for cost ratio. Furnished breakfast to visiting family.
Stayed 1 night in Jan 2024

8/10 Good

saruul

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were all good but the area is just too far from everything. I think if u are on a business trip this hotel would suit u very well.
Stayed 3 nights in Jul 2024

10/10 Excellent

HAKAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Oct 2024

6/10 Okay

Isatou nara

Liked: Amenities
I found a bed bug in my bed. Which shocked me. An my Air Condition never got cold.. my room was always warm an most of the female workers at lobby were not that friendly.. the men were great!
Stayed 8 nights in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Only two nights for champions league final - very helpful and friendly staff - spoke good English - plenty of choice for breakfast - had a great stay - arranged private transfers from airport and back which we had arranged by email but plenty of yellow cabs available - highly recommend
Stayed 2 nights in Jun 2023

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in May 2023

10/10 Excellent

Insaaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

6/10 Okay

Gabriela

Liked: Staff & service, amenities, property conditions & facilities
It is a nice hotel, very far from the city center. I did not like the lay out , we were staying in the tower away from the lobby.
Stayed 2 nights in Sep 2022

6/10 Okay

Muneer

Liked: Cleanliness, amenities
I liked the rooms but didnt get what rooms i wanted i didnt get to use the facilities compared to other hotels should be open 24 hours
Stayed 3 nights in Aug 2024

10/10 Excellent

ahlam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice attitude👍
Stayed 2 nights in Mar 2023

2/10 Terrible

Mayur

Disliked: Staff & service, property conditions & facilities
i had a room 1202 the room was nice we checked in next day at 8am the room was cool as the windows were open but as the day went it got hotter so turned the air on but did not work so called the front desk and noone came to repair for a long time . Finally the someone came and did something and aid it is fixed but it was not . I had booked this for 3 nights . one with Expedia and other with a tour company .finally at ( pm asked to change my room which i went to see before moving to make sure the the A/C works and i did so i agreed when i went to the room it was already occupied . So they gave me another room again with no air . So please check your room before you move .
Stayed 1 night in May 2025

10/10 Excellent

Abdikadir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Mar 2023

8/10 Good

Vahid Reza

Liked: Staff & service, property conditions & facilities, room comfort

Not the best location

The hotel is nice but the area isn’t great, especially for walking or public transport. H1 bus takes you near it from IST airport. The building is fairly modern but there large gaps between windows and their frames letting air and noise in. In our room the gap was as big as a finger width. Breakfast is ok. Coffee prices in the lobby are ridiculous! Don’t use the taxi from the hotel as they overcharged us twice. House keeping staff were very nice.
Stayed 2 nights in Dec 2023

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful experience My feeling is that it was a 5-star hotel and turned into a giant 4-star hotel Outdated facilities.. The room is old.. Faded colors.. The Turkish bath, swimming pool and sauna facilities need repairs and renovation.. And the staff in this facility (-2nd floor) are not as courteous and attentive as the main reception and luggage department.
Stayed 4 nights in Apr 2024

6/10 Okay

Hedi

In a hotel where you expect people not to know Turkish, staff speak only Turkish. I happen to understand 4 languages but they only speak Turkish. This is not specific to this hotel but all over Turkey I would not visit turkey again. People are rude in general.
Stayed 6 nights in Aug 2023

2/10 Terrible

Rana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty rooms - Worst Location - No Public transport

The check-in process was exceedingly slow and took almost two hours. Second, the room's cleanliness was awful and horrible. The carpet was not brushed or vacuumed in five days. The toilet light was also not functioning. Numerous large spots on the primary window. Air conditioning just provides fan-like circulation, no coolingat all. Although we have stayed in numerous five-star hotels, this one is by far the worst. The location is awful because there is no other way to go about without a taxi. No public transit is available near the hotel's location. The most suitable substitute is to stay close to the centre so you can utilise the subway instead of a taxi to get about Istanbul.
Stayed 5 nights in Aug 2023

8/10 Good

Lila

Liked: Cleanliness, amenities, property conditions & facilities
POSITIVE: -The room was fine, nice view and clean. -Breakfast was good and plenty of choices. -Valet parking is available but be aware, when we asked for our car, the brought us a different one!! :0. Wondering what if, they gave away our car to someone else, scary. -Location is far from the main tourist places, but the metro station was 3 minutes away at the back of the hotel and enjoyed the experience of public transportation. NEGATIVE: -We "dared" to ask for help on a phone call from a waiter in the breakfast room, and immediately he was surrounded by his colleagues and called out by his manager, because "he was not allowed to speak on the phone..." C'mon he was helping us. Cheers to the waiter that went above and beyond to help us. Staff was fine, but they are expecting a tip for doing nothing. Asked for a massage by the spa, tipped the massagist and then a lady that was next to her serving coffee asked for a tip too.... offered 5 dollars and she said no thank you that is too low. Anyways, I did what we had to do in Istanbul, the location was fine, close to the
Stayed 3 nights in Mar 2024

8/10 Good

ugur

Liked: Staff & service
Disliked: Room comfort

Great Staff, Terrible Accommodation

Check-in was great! From the valet to the check in desk, all staff were friendly, welcoming, and helpful. The dining room staff were all wonderful and accommodating and everyone were professional, looking sharp! Unfortunately, the room was suffocating with uncontrollable humidity and heat. We had to leave the windows open to the outside, and had to sleep breathing in polluted air from the textile places around us. My son and I woke up with cough and wheezing! It was definitely pretty bad. The room was very nasty also. It had a smell of sewer coming from the floor drain. My husband had to plug it with wet towel. Also, there’s no place to leave your shoes as the whole room was carpeted right the entrance. The bed sheets were old looking, and ripped at the edges. Everyone also just walks in with shoes on, room service, etc. It was not good for cleanliness
Ripped bedsheets
No tiles at entrance to leave shoes.
Stayed 1 night in Dec 2022