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Reviews of Nuanza Hotel & Convention

3.5 out of 5
Nuanza Hotel & Convention
Jl. Raya Cikarang Cibarusah Km 40 No.17, Cikarang, West Java

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 24 reviews" "
Rating 8 - Good. 5 out of 24 reviews" "
Rating 6 - Okay. 0 out of 24 reviews" "
Rating 4 - Poor. 2 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

YOSHIAKI

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel is clean but BAD service
This hotel is new and very clean. But some staff can't speak English. And laundry is so expensive. there is no laundry machine. when I ordered the ice box, the respons was so slow. the room service made very early morning call by mistake in spite of I did not order. so I felt very uncomfortable during my stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be improved
This is my second stay at Nuanza, love that the room is well-lit and very clean. Some improvements to suggest: air-conditioner temperature is not adjustable (or probably the remote control needs repair :), please also consider changing the toiletries to eco-friendly versions. I do not understand the different quality of food served at the only restaurant located at L5, dinner was perfect, but breakfast was bad, although lots of varieties to choose from but the taste should be improved. I visited the salon for a quick haircut but they overcharged, not going to return!
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but can be improved
I was told that the hotel is only 1 year old, overall stay is excellent, staff are very polite and attentive, room is very clean, breakfast and dinner were good (although some breakfast dishes were cold). The only setback is probably due to staff' lack of experience in handling check-in/out that guests had to wait for system confirmation. A slight improvement on this and the rate would be perfect!
Stayed 2 nights in Jul 2022

8/10 Good

meylany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Front Office staff friendly also staff at recreation.
Stayed 1 night in Dec 2021

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
만족합니다
Stayed 1 night in Mar 2024

8/10 Good

YUICHI

Stayed 1 night in Mar 2024

10/10 Excellent

Kilbok

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2024

8/10 Good

??

Stayed 1 night in Nov 2023

10/10 Excellent

COLTD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
내집같은 곳
전에도 지냈는데 넘 조아요 굿
Stayed 9 nights in Nov 2023

10/10 Excellent

INSEONG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장자를 위한 최고의 호텔 중 하나
시설 서비스 청결도 등등 출장자를 위한 최고의 숙소. 투숙하면 나가기 싫었음. 참고사항 몇가지 적자면.. 1. 생긴지 2년 남짓되서 택시 기사들이 좀 헤매요 2. 한국음식도 룸서비스로 시켰는데 찌게류 밥은 별도로 시켜야해요. 그리고 돌솥비빔밥 고추장 안줌. 물어봤는데 없다고 함 3. 호텔 바로 건너편에 유리제조 공장이 있는데 유리가루가 날릴것 같은 느낌 그 외엔 다 좋음.
Stayed 4 nights in Oct 2023

10/10 Excellent

SAMSUNG RESIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식이 괜찮았습니다.
Stayed 3 nights in Oct 2023

10/10 Excellent

COLTD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장중 만족한 잠자리
너무 깨끗하고 모두 친절해서 다시 오고 싶습니다.
Stayed 3 nights in Aug 2023

4/10 Poor

HYEON MOOK

Stayed 1 night in Dec 2022

8/10 Good

MASAHIRO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
バスタブ付きの部屋を設定して下さい
Stayed 1 night in Sep 2022

10/10 Excellent

Ryosuke

Stayed 1 night in Apr 2022

10/10 Excellent

Ho Seong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Ho Seong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

KENTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021