Search Hotels Near Jardim Hidalgo, Santa Maria del Rio

"Cozy and just lovely!"

"I was attacked by a pack of 7 stray dogs in the parking lot of this property. One of them bit me in the ankle. Angel Moreno at the front desk arranged a cab for me to visit a doctor at the urgent care center when I told him what had happened. He was truly an angel, given I was in a new town and did not know anyone there. I will now have to get 4 rabies shots, which I will take as soon as I return to the US. Edwardo Moctezuma, the night manager, was useless. He made no attempt to help in any way. The management is aware of the dog problem but claim that the authorities have not done anything to remove them. THIS HOTEL NEEDS TO BE SHUT DOWN IMMEDIATELY!!!"

"In middle of restaurants and stores. Breakfast was awsome!"

"It was very nice and clean "

"We checked in at the posted check in time but had to wait 50 minutes for our room to be ready. Staff said that our room was the only one of its class and that's why we had to wait, but we saw several other parties who also had to wait. During all this, staff socialized with each other rather than focusing on work. Two days later when we checked out, we had to wait a very long time for an elevator as 3 of the cleaning staff were seemingly stopping at every floor, chatting with each other, and then allowing the elevator to move. We also found the included breakfast completely depressing. The eggs had a green-blue tint, the beans were far too orange in color, the fruit did not seem fresh, and the coffee was truly horrible. We did not even try the included breakfast our second morning. "

"Buena variedad de comida en el desayuno excelente atención del personal muy amable y sobre todo muy bonitas las instalaciones, será mi primera opción el próximas visitas "

"The desk clerk would not check us in until 3 pm even though it was 2pm. We explained we are old people and very tired. He wou;d not check us in until 3. The room was very cold. We tried the remote for the minisplit but nothing happened. The phone did not work so we had to go down to the front desk to get instructions. The hotel proper has no heat so the breakfast room was very cold including the food. We have stayd there before and were treated much better. The first desk clerk should not be working there. He does not know how to treat people"

"Everything was good "

"The staff was extremely helpful with directions and the security after hours were very professional in making sure “quiet hours” was met for all guests! "