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Ulasan untuk Four Points by Sheraton Guangdong, Heshan

3.5 out of 5
Four Points by Sheraton Guangdong, Heshan
No. 1 Yanyun Road, Shaping Street, Jiangmen, Guangdong

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 2 dari 8 ulasan" "
Penilaian 8 - Bagus. 4 dari 8 ulasan" "
Penilaian 6 - Cukup Baik. 2 dari 8 ulasan" "
Penilaian 4 - Buruk. 0 dari 8 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 8 ulasan" "

8,6/10

Kebersihan

7,6/10

Staf & layanan

8,0/10

Fasilitas

9,0/10

Kondisi & fasilitas properti

10/10

Ramah lingkungan

Ulasan

8/10 Bagus

Kwan Ming

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice area, fresh air, quiet, good breakfast, but the dinner and room service is only available up to 9pm
Menginap 1 malam pada bulan November 2023
Tanggapan dari Four Points pada tanggal 23 Apr 2024
Dear guest, thank you for staying at Four Points by Sheraton Guangdong, Heshan Hotel. Your comment is the best encouragement for us, and we are so happy to have your recognition. We are sorry that we cannot provide you with satisfactory service due to the lack of manpower in our hotel.We will try our best next time.Looking forward to welcoming you again!

6/10 Cukup Baik

Shun Keung

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Tidak Disukai: Staf & layanan
早餐太差,不達水準
房間很好,很可惜有些特色設施只限週末才開放,更可惜是酒店的早餐,完全不能接受,千萬不要訂早餐!
Menginap 1 malam pada bulan Februari 2021
Tanggapan dari Fourpoints pada tanggal 23 Apr 2024
尊敬的客人,感谢阁下选择鹤山方圆福朋喜来登酒店,并与我们分享您宝贵的评价和入住体验。关于您对早餐的评价,我们非常重视并已反馈到相关部门并作出复盘及行动。非常荣幸您能给予我们服务您的机会和您的评价,让我们能及时弥补不足,我们将会继续努力提升我们餐厅的出品,期待您的下次光临。

8/10 Bagus

Steve

Menginap 1 malam pada bulan November 2019
Tanggapan dari marcom pada tanggal 30 Apr 2020
尊敬的顾客,您好!我们十分感激您给予的评分,表示您对我们的整体服务和设施基本满意。我们也一直致力于给客人带来难忘的入住体验,如您再次回到江门鹤山,有任何我可以协助的地方请随时与我联系。希望您在不久的将来可以再次回到您的“家外之家” —— 广东鹤山方圆福朋喜来登酒店。我们一定竭诚为您服务! 祝您生活愉快,工作顺利!

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel lobby and room are very spacious. Amenities are new. The breakfast buffet was ok.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Marcom pada tanggal 7 Agu 2019
Dear customers, thank you very much for visiting the Four Points by Sheraton, Heshan, Guangdong, and have taken the time to give such a valuable evaluation to our service; this is the most highly affirmative service quality of our hotel. Thank you again for your recognition of our hotel service, we will strive to do better, I sincerely hope that you can come again, I hope you can experience the improvement of our service level next time you stay. I wish you a happy life and a good job; if you have any need to serve you, please feel free to contact us, thank you.

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Mei 2019
Tanggapan dari sunny pada tanggal 12 Jun 2019
尊敬的顾客,您好!我们十分感激您给予的评分,表示您对我们的整体服务和设施基本满意。我们也一直致力于给客人带来难忘的入住体验,如您再次回到江门鹤山,有任何我可以协助的地方请随时与我联系。希望您在不久的将来可以再次回到您的“家外之家” —— 广东鹤山方圆福朋喜来登酒店。我们一定竭诚为您服务! 祝您生活愉快,工作顺利!

6/10 Cukup Baik

Sai hang

Disukai: Kondisi & fasilitas properti
Front desk service must be improved
We arrived at the hotel at around 4:10 in the afternoon, had to wait for over 45 minutes to check in and most of the rooms are not yet ready. Terribly slow service
Menginap 1 malam pada bulan April 2019
Tanggapan dari marcomsunny pada tanggal 29 Jun 2019
Dear customer, hello!Thank you for your recent visit to the Heshan Fangyuan Fupeng Sheraton hotel in Guangdong province and for your time to give us such valuable feedback. We are very sorry that our service has left you an unpleasant experience.At the same time, we attach great importance to your problems and give feedback to the relevant operation department of the hotel.I hope that your travel plan will visit Sheraton hotel again in heshan district, guangdong in the near future. If your itinerary is confirmed, please take your time to tell me. I hope to provide you with a new comfortable accommodation experience and better enjoy our on-call/on-demand services.Please feel free to contact me if you have any other valuable advice that you would like to share with me or if there is anything I can do to help.

10/10 Sangat Bagus

huawei

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
非常不错,只是晚上的自助餐很一般
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari marcomsunny pada tanggal 27 Jun 2019
尊敬的顾客,您好!感谢您近期光临广东鹤山方圆福朋喜来登酒店,并花时间给我们如此宝贵的反馈,非常抱歉我们的服务给您留下了不愉快的体验,您作为我们的尊贵客人,给您造成不便,深感抱歉;同时我们很重视您反映的问题,并反馈给酒店相关营运部门。希望在不久的将来您的旅行计划会再次造访广东鹤山方圆福朋喜来登酒店,若是您的行程确认,请您拨冗告诉我,希望能够提供给您一个全新的舒适的住宿体验,也能够更好的享受我们随时/随需的服务。如果您有其他的宝贵意见愿意和我分享或者是有任何我可以提供协助的地方,请随时和我取得联系。

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari marcomsunny pada tanggal 29 Jun 2019
尊敬的顾客,您好!我们十分感激您给予的评分,表示您对我们的整体服务和设施基本满意。我们也一直致力于给客人带来难忘的入住体验,如您再次回到江门鹤山,有任何我可以协助的地方请随时与我联系。希望您在不久的将来可以再次回到您的“家外之家” —— 广东鹤山方圆福朋喜来登酒店。我们一定竭诚为您服务! 祝您生活愉快,工作顺利!