Search Ryokan in Joetsu

Absolutely fantastic. It's beautifully decorated and very clean. The staff were very warm and kind and made my stay very comfortable. My Japanese is very limited, but they took the time to carefully explain things for me at a level I could understand, including the food. If you can get out to Tsunan (and the train there was quite scenic, so do try), I really can't recommend it enough. My only regret is that I didn't stay longer.

We booked the Shibu Hotel as part of our plan to visit the nearby Snow Monkey Park. The quality of the hotel sevice was immediately evident when they provided a car to collect us from the station. They then drove us to the Snow Monkey Park and arranged to collect us when we had finished our visit. (In passing, the Snow Monkey Park is a 'must see' in the winter - spectacular views of dozens of macaque monkeys enjoying the hot thermal springs.) On our return to the hotel, we were 'immersed' in the...

Onsen is the highlight, we booked for the western room but somehow we got the ryokan type which is a bit smaller and the private bathroom is tiny. My recommendation for breakfast is Japanese as the Western one, you will get just a fried egg, a ham and two breads. (Free coffee for Western, 400 yen for Japanese) So far, the hotel is nice, the owner family is so kind, helpful, and lovely, we had a good time there 😊

Onsen was excellent with a great view of the valley.. evening meals well worth the half board

A bit of a culture change for the uninitiated, but this hotel is incredible. The staff are super friendly and helpful. Breakfasts are just lovely and served in a traditional environment that sets you up for the day. Wish we could have stayed for longer.

The hotel and staff were amazing and more than we could have expected. No question was too silly and no request was out of the question. It was really easy to get to aswell, just a 6 minute walk from the train station. Even though it was so close the area and hotel was still so quiet and very very peaceful. K the concierge was so patient with us, as not local speakers, and was just so thoughtful in his explanations of the hotel and local area as well as organising transport and tips for the...

This hotel was an incredible experience from the moment we arrived at the station where a staff member of the hotel was waiting to pick us up with a shuttle to the hotel without us even requesting that service. We were greeted with a warm welcome at this beautiful hotel with green tea, shown to our beautiful room and the lovely staff explained the amenities available. The room was comfortable, the multicourse meal that evening was top quality and because of the special occasion we were surprised...

This was our first ryokan experience and we couldn’t have been more impressed. The staff were fantastic, the kaiseki dinner and breakfast were incredible and our room, with a private Onsen, was stunning. The area around the hotel is so picturesque. We had a great time exploring the streets, in our provided yukata, trying all the public onsen. We will certainly be back to Shibu Onsen

We were looking for a more traditional Japenese experience whilst also wanting to see the Snow Monkeys and this place did not disappoint! Free shuttle from the station to the hotel and we were greeted by very lovely staff members who gave us really useful info on the hotel and the onsen’s within the village. The hotel comes with 9 onsen’s which you can book and get private use through ur the day (no need to book after certain times, you just enter and lock the door). The hotel is also part of...

Had a lovely stay at this Ryokan and would highly recommended it. Staff were kind & accomandating and made sure I felt welcome as a solo traveller. When they heard I intended to visit the monkey park the day I arrived, they especially arranged for transportation to take me there. The ryokan is english-friendly, especially my server for dinner who could hold a conversation. Food featured local ingredients and was excellent.

I will be up front, this is an older property with some older sensibilities, not everything is pristine and glistening and new. What you do get however is one of the most charming bath houses, set against a backdrop of stunning mountains. It is a family run business and they will and do go the extra mile for their guests. I cannot reccomend more than if you are going to see the snow monkey park nearby that you stay here, enjoy the fantastic ambiance, a thoroughly musical breakfast and some of...