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Ulasan untuk The Lakes Hotel and Conference Centre

3 out of 5
The Lakes Hotel and Conference Centre
1 Country Lane Lakefield, Benoni, Gauteng

Ulasan

7,6

Bagus

Penilaian 10 - Sangat Bagus. 37 dari 95 ulasan" "
Penilaian 8 - Bagus. 26 dari 95 ulasan" "
Penilaian 6 - Cukup Baik. 15 dari 95 ulasan" "
Penilaian 4 - Buruk. 5 dari 95 ulasan" "
Penilaian 2 - Sangat Buruk. 12 dari 95 ulasan" "

7,8/10

Kebersihan

7,6/10

Staf & layanan

7,6/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

7,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Onke Aphelele

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The view
Menginap 2 malam pada bulan April 2023
Tanggapan dari e rots pada tanggal 18 Apr 2023
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

2/10 Sangat Buruk

Mohamed

Menginap 2 malam pada bulan Oktober 2022

6/10 Cukup Baik

Daphene

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The light in the middle were not working.I dont drink Cremora only fresh milk.E tv is boring
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Muhammad Bodhania

Menginap 1 malam pada bulan Juli 2022

6/10 Cukup Baik

Daphene

Traveler bisnis
The room did not have ilk but than again you said coffe station.Please and the water was cold it took long to get warm had to wax with vold water.not on
Menginap 1 malam pada bulan Juli 2022

4/10 Buruk

Joshua

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kenyamanan kamar
Service? Hello??
Service was terrible! We arrived from the airport hungry for dinner to be told the restaurant is closed as well as the bar. When we asked about any nearby restaurants that are good, we were told to use UberEats. Apparently, everything at the hotel is closed when it’s not peak season which we were not told ahead of time. Also, the front desk only works business hours and won’t answer the phone even then! When we approached the desk for checkout, we heard the phone ringing and ringing but the guy at the desk made no effort to answer, and was not serving any other customers either. It’s a large room with beautiful furnishings, but the bed is hard as a rock.
Menginap 2 malam pada bulan Mei 2022
Tanggapan dari E Rotsides pada tanggal 17 Mei 2022
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

8/10 Bagus

Claude and Heather

Menginap 2 malam pada bulan April 2022
Tanggapan dari E Rotsides pada tanggal 5 Mei 2022
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

10/10 Sangat Bagus

Josephine

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Pleasant experience
The experience overall was pleasant
Menginap 1 malam pada bulan April 2022
Tanggapan dari E Rotsides pada tanggal 5 Mei 2022
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

10/10 Sangat Bagus

Gary

Menginap 1 malam pada bulan April 2022
Tanggapan dari E Rotsides pada tanggal 12 Apr 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

6/10 Cukup Baik

Vivian

Menginap 2 malam pada bulan Februari 2022
Tanggapan dari E Rotsides pada tanggal 18 Feb 2022
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind

10/10 Sangat Bagus

Thandeka

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2022
Tanggapan dari E Rotsides pada tanggal 18 Feb 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 Sangat Bagus

khomotso

Menginap 1 malam pada bulan Februari 2022
Tanggapan dari E Rotsides pada tanggal 18 Feb 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

8/10 Bagus

Balene

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2022
Tanggapan dari E Rotsides pada tanggal 18 Feb 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 Sangat Bagus

Zerelda

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The staff went out of their way to make sure my son and I had everything we needed. The room I was in was right at the edge of the property next to a park by the lake which didn’t feel entirely safe but at the end of the day I would recommend the hotel.
Menginap 2 malam pada bulan Januari 2022
Tanggapan dari E Rotsides pada tanggal 26 Jan 2022
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

8/10 Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, kenyamanan kamar
Tidak Disukai: Staf & layanan
Booking, what booking?
Was greeted with a booking, what booking? 30 minutes of standing and waiting for reception to figure where, what room, is room ready. Room was neat and tidy.
Menginap 1 malam pada bulan Januari 2022
Tanggapan dari E Rotsides pada tanggal 25 Jan 2022
Thank you for taking the time to share your prestige opinion We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

2/10 Sangat Buruk

Kgobodi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari E Rotsides pada tanggal 12 Jan 2022
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 Sangat Bagus

Letebele

Menginap 2 malam pada bulan Oktober 2021
Tanggapan dari E Rotsides pada tanggal 9 Okt 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

2/10 Sangat Buruk

Noluthando

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad Lakes Hotel
Hotel is not clean. Carpets I can't even express myself. I even had to change rooms
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari E Rotsides pada tanggal 4 Okt 2021
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

2/10 Sangat Buruk

Dea

Menginap 2 malam pada bulan September 2021
Tanggapan dari E Rotsides pada tanggal 4 Okt 2021
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 Sangat Bagus

Sibusiso

Menginap 1 malam pada bulan September 2021
Tanggapan dari E Rotsides pada tanggal 2 Okt 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 Sangat Bagus

Augustin

Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari E Rotsides pada tanggal 2 Okt 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

2/10 Sangat Buruk

Mike

Menginap 1 malam pada bulan Agustus 2021
Tanggapan dari E Rotsides pada tanggal 2 Okt 2021
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 Sangat Bagus

Uwais

Menginap 1 malam pada bulan Juli 2021
Tanggapan dari E Rotsides pada tanggal 27 Jul 2021
Thank you for taking the time to leave us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options

6/10 Cukup Baik

Amina

Menginap 2 malam pada bulan Juni 2021
Tanggapan dari E Rotsides pada tanggal 1 Jul 2021
Good day We are usually known for our great customer service and attention to detail in everything that we do. Can you please specify the issue ?

2/10 Sangat Buruk

KEITH

Menginap 4 malam pada bulan Mei 2021
Tanggapan dari E Rotsides pada tanggal 29 Jun 2021
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly at info@thelakeshotel.co.za. If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 Sangat Bagus

S

Menginap 2 malam pada bulan Mei 2021
Tanggapan dari E Rotsides pada tanggal 2 Jun 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 Sangat Bagus

Maditau

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan April 2021
Tanggapan dari Evis pada tanggal 17 Mei 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 Sangat Bagus

Mohamed Wael

Menginap 1 malam pada bulan Maret 2021
Tanggapan dari E Rotsides pada tanggal 17 Mei 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

10/10 Sangat Bagus

Stephen

Menginap 4 malam pada bulan Maret 2021

8/10 Bagus

Nolwazi

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Februari 2021
Tanggapan dari E Rotsides pada tanggal 8 Feb 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 Sangat Bagus

Rebecca

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari E Rotsides pada tanggal 11 Jan 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 Sangat Bagus

Tshegofatso

Menginap 2 malam pada bulan Desember 2020
Tanggapan dari E Rotsides pada tanggal 11 Jan 2021
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 Sangat Bagus

Khumbelo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
👌
It was 👌
Menginap 2 malam pada bulan Desember 2020
Tanggapan dari E Rotsides pada tanggal 15 Des 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 Sangat Bagus

Phindile

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Royalty
Very amazing, room spacious and clean.. beautiful view
Menginap 1 malam pada bulan Desember 2020
Tanggapan dari E Rotsides pada tanggal 13 Des 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

8/10 Bagus

Kamogelo

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2020
Tanggapan dari E Rotsides pada tanggal 30 Nov 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

6/10 Cukup Baik

A

Traveler bisnis
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Neutral experience
Property in need of upkeep. Tiles falling off staircases. Room stuffy. Breakfast was ok. Wifi erratic.
Menginap 1 malam pada bulan November 2020
Tanggapan dari E Rotsides pada tanggal 1 Des 2020
We are devastated to hear you had such a bad experience with us.We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind If you give us the chance, we will definitely win you back. Your feedback makes us better.

10/10 Sangat Bagus

Tamra

Menginap 1 malam pada bulan November 2020
Tanggapan dari E Rotsides pada tanggal 13 Des 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 Sangat Bagus

Ivan

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel great view and excellent service
Menginap 2 malam pada bulan November 2020
Tanggapan dari Evis pada tanggal 17 Nov 2020
Thank you for taking the time to leave us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options Looking forward to your next visit with us

10/10 Sangat Bagus

Nabeel

Menginap 1 malam pada bulan November 2020
Tanggapan dari E Rotsides pada tanggal 30 Nov 2020
Thank you for taking the time to leave us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options Looking forward to your next visit with us Best Regards,

6/10 Cukup Baik

Sadaam

Bepergian dalam rombongan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2020
Tanggapan dari Evis pada tanggal 17 Nov 2020
We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. So, if you'd like, you could email us directly at Cielo@thelakeshotel.co.za. If you give us the chance, we will definitely win you back. Your feedback makes us better. 

10/10 Sangat Bagus

Crystal

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Home away from home
We will definitely go back, felt like home and the surroundings where so peaceful and staff friendly
Menginap 1 malam pada bulan September 2020
Tanggapan dari Evis Rots pada tanggal 1 Okt 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

10/10 Sangat Bagus

Dhavarani

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent
Excellent stay. We enjoyed everything. Staff very friendly. Will definately recommend.
Menginap 2 malam pada bulan Agustus 2020
Tanggapan dari Evis Rotsides pada tanggal 2 Sep 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

8/10 Bagus

Jaycen

Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari E pada tanggal 17 Sep 2020
Thank you for taking the time to share your prestige opinion We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. We hope to see here again

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
Really good stay
Menginap 1 malam pada bulan Januari 2020

8/10 Bagus

Traveler terverifikasi

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very spacious room.Pleasant surroundings with the lake.Staff were friendly and helpful.
Menginap 4 malam pada bulan Desember 2019

10/10 Sangat Bagus

Ajayi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Oktober 2019

10/10 Sangat Bagus

Natasha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Beautiful hotel and lovely staff
I was picked up from airport and taken to the hotel by lovely gentleman, I was checked in with no issues and the overall stay was perfect. All staff were polite.
Menginap 8 malam pada bulan Oktober 2019

8/10 Bagus

Dr OWEN

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Tamra

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Mini Break
Great mini break
Menginap 1 malam pada bulan Mei 2019

10/10 Sangat Bagus

Jennah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great staff, location and services
Menginap 5 malam pada bulan April 2019