"I am very happy with the staff everyone from the front desk to the cleaning crew. Everybody was kind and helpful so my review is not about them at all because they were excellent. The room was one of the cleanest rooms I’ve been in and even when I stayed there for a couple days after the busy time I saw how they cleaned the rooms as I walked down the hallways and they were very thorough so I am very happy and pleased with the cleanliness and helpfulness of the staff.
Now this seemed like a very old not very well maintained Hotel and I don’t blame the staff for this at all. I think it’s definitely an owners decision because they would have to be going to their hotel to see your property and see what’s going on with it. From every single door needing a very strong push or a very strong pull to open because they’re so damaged or old that I even struggled with the glass doors, to the clogged drains in the rooms and a sink that doesn’t work in the ladies restroom in the first floor, to the loud foot steps you can hear from the people above your room from probably just walking, to just random little things around the hotel that are just outdated and falling apart. Ooh! The ice machine wasn’t working and my fridge in my room when I first got in there had a leak, but then rattled so much it woke me up in the middle of the night. Maybe not a full renovation but definitely some good TLC and good maintenance to keep that place comfortable."
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