"I would not recommend this hotel unless management makes significant improvements. The bathroom was in very poor condition. The fixtures were dirty and heavily worn, with buildup on the showerhead and faucet, peeling paint, damaged caulking, stained areas around the tub/shower, and visible MILDEW around corners and hardware. Several floor tiles were loose or not properly secured, creating a potential trip hazard, and a lot of grout was missing, showing a clear lack of maintenance.
The issues were not limited to the room. The indoor pool was closed often, and when open, the water was far too cold for an indoor pool, suggesting the heater was not working properly or not being used effectively. The patio furniture was old, worn, and placed on uneven brick, creating another safety concern.
Noise was also a problem. There was loud hallway noise until nearly 2:00 AM, including children running around unsupervised. I called the front desk, and while the issue was addressed lightly, I had to get the employee’s attention while she was outside on a smoke break. Since my room was on the first floor near the front desk, the noise should have been handled sooner.
The rate was extremely inflated due to Indy 500 weekend and was far above the quality provided. Overall, the property felt old, poorly cleaned, and poorly maintained. Management needs to address cleanliness, safety hazards, noise control, and necessary upgrades before I would stay again."
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