Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis di properti akan menyambut tamu saat kedatangan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Metode akses
Bellboy atau resepsionis
Hewan peliharaan
Hewan peliharaan tidak diperkenankan masuk
Anak dan tempat tidur tambahan
Anak-anak diperbolehkan
Anak-anak mungkin tidak memenuhi syarat untuk sarapan gratis
Tempat tidur lipat/kasur tambahan tidak tersedia
Jenis pembayaran properti
Informasi penting
Fasilitas ekstra opsional
Biaya antar jemput bandara: UGX 150000 per orang (satu arah)
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Anda harus tahu
Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit
Tersedia transaksi non-tunai
Fitur keamanan di properti ini mencakup pendeteksi karbon monoksida, alat pemadam api, pendeteksi asap, sistem keamanan, P3K, dan tralis jendela
Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
Perlu diketahui
Properti ini tidak memiliki lift
Tersedia akses kolam renang mulai pukul 08.00 hingga pukul 18.30
Hanya tamu terdaftar yang boleh menginap di kamar
Pertanyaan umum
Apakah The City Royal Resort Hotel memiliki kolam renang?
Ya, properti ini dilengkapi kolam renang outdoor dan kolam renang anak.Akses kolam renang pukul 08.00–18.30.
Apakah The City Royal Resort Hotel ramah hewan peliharaan?
Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.
Berapa biaya parkir di The City Royal Resort Hotel?
Parkir mandiri gratis di properti ini gratis.
Pukul berapa check-in di The City Royal Resort Hotel?
Check-in dimulai pukul tengah hari.
Pukul berapa check-out di The City Royal Resort Hotel?
Check-out pada pukul 11.00.
Apakah The City Royal Resort Hotel menyediakan antar-jemput bandara?
Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya UGX 150000 per orang.
Di mana lokasi The City Royal Resort Hotel?
Menawarkan lokasi di kawasan bisnis, hotel ini berjarak 5 km dari Parlemen Republik Uganda, Lapangan Golf Uganda, dan Masjid Kibuli. Embassy of Belgium dan Independence Monument juga berada dalam 10 km.
Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?
Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.
Ulasan
Ulasan
7,0
Bagus
Semua ulasan yang ditampilkan berasal dari pengalaman tamu yang nyata. Hanya traveler yang telah memesan penginapan dengan kami yang dapat mengirimkan ulasan. Kami memverifikasi ulasan sesuai dengan panduan kami dan memublikasikan semua ulasan, baik itu positif maupun negatif.Informasi selengkapnyaTerbuka di jendela baru
7,6
Kebersihan
6,2
Lokasi
7,6
Staf & layanan
6,6
Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 7 dari 41 ulasan
10 - Sangat Bagus
7
Penilaian 8 - Bagus. 14 dari 41 ulasan
8 - Bagus
14
Penilaian 6 - Medioker. 14 dari 41 ulasan
6 - Medioker
14
Penilaian 4 - Buruk. 4 dari 41 ulasan
4 - Buruk
4
Penilaian 2 - Sangat Buruk. 2 dari 41 ulasan
2 - Sangat Buruk
2
Ulasan
Terverifikasi
4/10 Buruk
Gerrit
19 Des 2019
Tidak Disukai: Kondisi & fasilitas properti
Average hotel in need of renewal
The hotel is average in general, but it seriously needs some maintenance and updating to a more current look. Rooms are large and has all the usual. Strange though that there are no insect screens on the windows and there is hardly any place to work in the room. The service is good and friendly. The food in the restaurant is barely edible and I would definately give this a miss.
Not as good as it use to be but Im not readytostop
The Wifi sucks, the connection drops you constantly and the speed is very very slow, to the point that i stopped using it and went to my cell phone. It use to be faster, I been staying here off and on for three years. The wifi use to be good. I complained to the front desk about the wife but they did nothing.
The large safe is good.
The taxes here at this hotel are some of the most expensive in Kampala. more that some five star hotels.
This hotel does have a breakfast, I have no idea why that isn't stated on hotels.com
The swimming pool is private, unless they are having a wedding. But it does need to be kept cleaner, it shows signs of high levels of bacteria.
Hotel bus boys are the best. Room service was good except slow. Menu is limited.
Stayed on the fourth floor, no elevator. Breakfast was buffet, limited choices. Staff was very helpful. Door lock had to be repaired and safe lock had to be opened up and sink would not drain, but they fixed all these things soon after I complained. The safe is large enough for my laptop and the swimming pool was quiet, a few children from the hood was in it and the water a little murky but overall I think this hotel is underrated. I will return..
A great location on the edge of the big city of Kamapala. There was lots of shopping at the mall across from the hotel, and the room was comfortable, quiet, and clean.
Michael
Terverifikasi
2/10 Sangat Buruk
Gurmukh
19 Sep 2015
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Never going there again!
I regret staying at this hotel. The reservation manager and the hotel manager made me sit at the reception for two hours just because they had not received a confirmation email from hotels.com about my booking. I had paid in full by my credit card online and despite of me showing them the payment confirmation I had with me, they didn't believe me. I kept requesting them to at least check me in and if in case they don't receive a confirmation, I can always get in touch with hotels.com and address the issue. But they didn't check me in until they got a confirmation from hotels.com. The staff is rude and lack empathy.
Was there two nights. Large room. Clean. Had shampoo, soap, no water in the fridge, no microwave, had a safe large enough for most laptops. Bed was kind size but hard, large bath tube, I had the executive suite. There is a swimming pool that is a little small and a little cloudy with bacteria but I did not get sick from it. The breakfast is ok, nothing great but it will get your through the day. No hidden expenses, no credit card required to be kept on file but they did copy my passport. Service was excellent.
Morris
Terverifikasi
6/10 Medioker
Traveler terverifikasi
15 Jul 2014
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Shame about the WIFI
Nice comfortable hotel hidden up a dirt track 15 minutes by Boda from the centre. Great pool. Good food. Some staff really helpful and kind. Others sleepy and uncaring. WIFI just did not work. If it did, I would probably go back.
I stayed at City Royal Resort Hotel for two nights in March. It is closer to a budget hotel than a luxury chain. But if your expectations are right, you should be very pleasantly surprised. The hotel is outside of the central district, but it is right across the street from a brand new, and upscale shopping mall that also has a Nakumatt, which can be useful if you need small things. The mall also has a bar and several restaurant - of which the Indian restaurant was particularly good, even if it was set in a food court-like situation. The rooms were a bit ill constructed, as has been my typical experience in Africa. Water pressure is light and there was no shower curtain in my room. But given the rates they charge, I was generally pleased. The room was mosquito free. To top it off, I stayed with City Royal over my birthday (and very far from home and family), and the staff very unexpectedly brought me a cake and sang me happy birthday! There was no way to eat it all on my room so I brought it down to reception and it was gratefully received.
Traveler terverifikasi
Terverifikasi
8/10 Bagus
MBarton
4 Jun 2014
Tidak Disukai: Kenyamanan kamar
For the money its a good deal
I am a USA physician, I am a platinum member of Delta Airlines. I fly a lot and all over the world. I stay at a lot of hotels monthly. Compared to USA hotels, this hotel, like most Uganda hotels are substandard but compared to other hotels in Uganda this one is about the average. Average, meaning, the hotel needs fixing up, things dont work that should work, etc.. If you choose to stay here then know that there is no gym, there is no microwave, there is a fridge, the internet works good and is reliable, there is a complimentary small buffet breakfast, the swimming pool is ok but is open to the public, I stayed on the side opposite the pool because they do have parties by the pool that is noisy at night. The beds are hard, almost as hard at the floor. Room service is slow and the food is average. Also, this hotel is used by the locals mostly, if you are white like I am you will be one of only a few there, not many whites stay here, I also add that, although I got a lot of staring at me no one was rude to me concerning my color or race. I paid $150 per day for the best room, I thought it was worth the money. I would stay here again. I fact I have stayed here four times now. However, I don't think I will stay here anymore because I want a gym and a softer bed
MBarton
Terverifikasi
2/10 Sangat Buruk
Traveler terverifikasi
2 Jun 2014
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Scabies
Hard beds. Lukewarm staff. DIRTY mosquito nets and blankets. Pretty sure this place is where I picked up scabies. Beware!
Traveler terverifikasi
Terverifikasi
6/10 Medioker
Rüthemann
8 Mar 2014
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Vorhänge und Gardinen sind schlecht befestigt.
Die 9 Nächte waren zufriedenstellend. Der Service war gut. Das Frühstück ebenfalls. Der Teppich müsste mal ausgetauscht werden wegen der vielen Schmutzflecken. Der Preis steht nicht im Verhältnis zur Qualität des Zimmers.
Rüthemann
Terverifikasi
6/10 Medioker
cedric
27 Feb 2014
Disukai: Kebersihan, staf & layanan
Good location, good food
Great location as it was close to the centre of the city yet far enought that it wasn't noisy around the place. Wish the pool was cleaner. Great Italian place within 5 minutes of the place.
The patron review was just above a 3 so I wasn't expecting a good hotel but to my surprise it was one of the best hotels I been to in all Africa. The pool was nice, the room service was nice, the room was very large and reasonable priced. No mosquitos in the room. Two drawbacks were, they didn't have a key for my room so I had to wait while they made me one and that took a whole day, also, there is no elevator so you have to do stairs and that is no fun if you are on the top floor. I would and probably will stay here again soon. PS. the breakfast was a buffet and it was ok, not great but not bad. There was a safe in the room.
MBarton
Terverifikasi
6/10 Medioker
dzalcman
5 Feb 2014
Disukai: Staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Not worth the $$
Very nice staff, but this hotel is not at all worth what I paid for it, compared to other past hotel stays in Kampala. While my room was spacious and sunny, the carpets were incredibly dirty, the bathroom had no hot water, poor lighting, and a bunch of little black moths living in the shower. Would definitely not go back.
dzalcman
Terverifikasi
6/10 Medioker
dzalcman
31 Jan 2014
Disukai: Staf & layanan, kenyamanan kamar
Incredibly nice staff, lackluster facilities.
I hate to leave a negative review because the staff were all so amazingly sweet, but this hotel really wasn't worth what I paid for it. The room was spacious and pretty, with a nice view of the pool, but the internet was practically unusable, the carpet was VERY dirty, I couldn't get hot water for more than the first 30 seconds of each shower (and the shower itself was filled with these tiny black moths, ick). I've stayed in plenty of other budget hotels in Kampala that were, in most respects, much nicer. I will say that when I arrived and needed to go out and get a new battery + sim card for my phone, one of the employees very sweetly insisted on walking with me to the relevant stores and making sure everything was fairly priced. Also conveniently located next to large mall with a good cafe (Brood) and grocery store (Nakumatt). Otherwise, though, not much to recommend.
dzalcman
Terverifikasi
8/10 Bagus
lars brunngren
4 Nov 2013
Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotellet låg för långt från stan, annars ett bra och trevligt hotell.
lars brunngren
Terverifikasi
6/10 Medioker
Traveler terverifikasi
8 Okt 2013
Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Frendly service......
A fair hotel at a good price....... locally, but some may consider it expensive. Breakfast poor at best. Restaurant OK.
No complaints at all. Great service. Would return to that same hotel
Traveler terverifikasi
Terverifikasi
6/10 Medioker
Traveler terverifikasi
13 Mei 2013
Disukai: Kondisi & fasilitas properti, kenyamanan kamar
Good value, not the best location
Not a bad hotel although the carpets could do with a clean, Not the best area and not brilliant for the city centre. MUCH cheaper than city centre hotels though...
Нормальный отель для транзита, больше одной ночи едва ли стоит останавливаться. Завтрак был готов рано утром, как мы и просили (обычная угандийская еда). Горячей воды приходится ждать минут 10, но идет без перебоев. От центра далековато, но можно без проблем доехать на такси.
Traveler terverifikasi
Terverifikasi
6/10 Medioker
Erik
27 Jan 2013
Disukai: Kebersihan, staf & layanan
Greit nok i Kampala
Ikke noe luksushotell, men greit nok. Litt utenfor selve bykjernen. Litt restauranter og butikker i nærheten ,ellers trenger man taxi når man skal noe sted, men det ordner resepsjonen greit. Rommet var rent og i orden.
Erik
Terverifikasi
6/10 Medioker
Traveler terverifikasi
19 Jan 2013
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Okay Hotel to Stay
Staff was nice. Food is good. Beds were hard. You can feel the springs in them. I could not sleep well. They just need to provide some type of bed padding. Complimentary water was not provided every day like it was suppose to be. Location is good.