6/10 Cukup Baik
Angel
Bepergian bersama teman
15 Okt 2025
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
overall stay was great nice a quite area. convenient in & out access, simple homey place besides the thin walls and the fact i had called in advance the night before my arrival to verify the checkin date & time for my booking and date since i would be arriving from midnight to early morning if i had to book the night before or if they could do an early morning check in, a member of staff the managements young son had answered the phone at 7pm stating i could place it for the day of my arrival no matter the time i got there they’d get me checked in. i doble verified with the individual to ensure i was direct and clear and i received a yes back. that was great news for me to know the date to book and how much i had to prepay with the multi night booking discount through the app while i was on the road during my 9hr drive compared to paying full amount at arrival. when i arrived around 5-6am that was indeed not the case when i got to the desk the father (management) had told me no, even though i explained whom i had talked to and what they had stated and i verified with the individual staff member over the phone the answer still remained a no and no accountability was taken for the miscommunication or incorrectly quality of service besides a mere ‘discount’ that equaled equal too or around what the app stated was full price. it was no point arguing or complaining to management about there mistake since they said “that’s fine you can wait a few hours till 2pm”i paid to avoid cold
Angel
Menginap 2 malam pada bulan Oktober 2025