Search Hotels Near Amed Japanese Shipwreck, Karangasem

"Front desk / management were not helpful at all. "

"Staff we friendly, helpful, kind and simply amazing. 5 star service with a smile. "

"The staff, the service, the food, the resort and amenities - all absolutely brilliant! The downside, however, was the noise disruptions and beach inaccessibility due to the conservation work taking place right in front of the resort. In order to compensate for the inconvenience the hotel manager agreed to offer our group breakfast and 2x meal coupons for the 2x days that we were there. This was much appreciated and the service from the staff was exceptional. Special acknowledgement to Ayu, Wira and all the chefs. We were all vegetarian/vegan and the restaurant staff went out of their way to accommodate our dietary needs. Mr Chathur, Sudi, Wahyu from front desk and management really took care of our needs and did their best to compensate for any inconveniences caused by the conservation work. We had no regrets staying here primarily because of the staff and exceptional service we received which made up for the disruptions. Candi dasa is also a really beautiful part of Bali that's not overcrowded and busy. Perfect for relaxation and quality time with family and in nature. "

"All good food seemed to be Indian Food . I would have preferrer Indonesian food"

"An unbelievable experience from beginning to end - gorgeous large rooms and balcony, exceptionally kind and helpful staff, super filling and expansive breakfast. I would come back here in a heartbeat"

"The place is very impressive as you enter into the reception. All staff are very welcoming and happy. We were seen to our room quickly with lovely refreshments. The room itself was well equipped and had an open shower so it felt fresh even in the rain. The breakfast has a wide choice of foods situated on the terrace over looking the pool. The room was beautiful and had great amount of outdoor seating for each villa. It was a very peaceful and wholesome stay and we could not thank the staff enough for making it feel special. At the front of the resort, there is a beautiful beach that belongs to them. A selection of sun loungers, hammocks and a beach swing to suit all. The only thing that can make the stay 10/10 is some small paint refreshments in the room ."

"We had booked our stay at Pearl of Trawangan with the clear understanding that breakfast was included in the room rate. However, the actual experience was quite disappointing and misleading. At the restaurant, the “included breakfast” was limited to just one juice and one main dish per person. While the staff kept emphasizing that this was “free,” it did not feel like a proper included breakfast as typically expected at a hotel of this category. There was no buffet or flexibility, and any additional items were chargeable. Additionally, there was a safety concern during our stay. There was an exposed/open nail outside our room, which could have easily caused injury. When we reported this, the staff did fix it, but the way it was handled made it seem like they were doing us a favor rather than addressing a basic safety issue that should have been proactively managed. This creates a gap between what is advertised during booking and what is actually delivered on-site. When a hotel mentions “breakfast included,” guests generally expect a more comprehensive offering, not a restricted set menu with minimal options. Overall, while the property itself may have its positives, these issues felt misleading and impacted our experience. I would strongly recommend that the hotel clearly communicate the exact breakfast inclusions at the time of booking and ensure basic safety standards are properly maintained to avoid inconvenience to guests."

"Lovely staff. Property is looking perhaps a little tired, but it is a good hotel and I’d stay here again. "

"Rooms we're perfect and very clean and smart. Pool areas we're good. Only thing that let's this property down is the staff, it is very hit and miss, some staff we're unbelievable and others we're rude. We rented 2 bikes and they both broke then we tried to use an adverstised Hotels.com bar discount and they took it really funny and tried to do anything not to give it us"