6/10
I was promised a room "on the ground floor" which is what I requested because I have arthritis in my knees and have a problem walking up and down the stairs. Unfortunately, the hotel does not have a normal ground floor. To get to your room on the ground floor you have to negotiate 5 stairs down and then 5 stairs up; that made each trip to and from my room a painful experience.
Vaclav
Stayed 11 nights in Oct 2022