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Very friendly staff antonia helpful and professional. All staff displayed excellent customer service .clean property excellent food choices and breakfast ..tea making facilities in cupboard ..big watch out as i didnt see them until leaving

Always a pleasurable stay. Being in the centre of Andover means there's plenty of places around to eat and drink. Rooms are good quality in general. It's an old building so do expect creaking floorboards and the odd small doorway, but decor is good, tidy and welcoming. Apples, bottled water, biscuits and tea and coffee making facilities all add up to make the stay pleasurable

Fantastic hotel never disappoints the staff are friendly and helpful.

Absolutely perfect hotel. Staff inc Tina, Alex and Luke all great, room perfect - exceptionally clean with a comfy bed. Restaurant stunning, food great and good value - the Carrot Cake really something else! Also best breakfast I’ve had in a long while. Stunning location too

The staff could not have been more helpful and friendly.

Excellent ! We will be back… we were stuck in traffic so ringing ahead, we were able to order food and they kept it warm. My partner, tired from a week in hell at work knocked her wine over..another appeared as if by magic. I had to make an important call … they, without being asked turned music down.wow. The staff are amazing, as are the rooms, bed, bathroom and food..we will be back ! Many thanks guys.

A lovely room in a very cosy, friendly pub. There was some road noise due to the location, but this dies down after dark. The facilities and food were excellent.

Lovely stay, lovely food, shame the cellar chiller was a bit noisy

Super comfy bed. Lovely breakfast and very attentive hosts. Highly recommend

Staff were lovely. Had a long drive and arrived on the cutoff for ordering dinner, but thankfully the staff were kind enough to still let us order. We had both dinner and breakfast, both were absolutely delicious. There was some games we could borrow which we enjoyed playing in the bar, only small disadvantage is the bar closed at 10:30. Room was very clean, stocked with tea and coffee and the extra pillows in the wardrobe was a nice addition. Overall, we had a very peaceful, relaxing stay.

Super clean, warm and all I needed for a quick stay. Parking excellent. Staff very friendly and professional.

Great

The owner were extremely welcoming. Was told that there may be late night noise due to the new night club opposite. Which didn't close until about 3am. Also informed that there was a function in the hotel which would finish at midnight. Also changed our room so any noise from the night club would not disturb us. Arranged for us to have a meal even though the bar food was ready to close. also received 20% off the cost of the bar food menu The food was great value and cooked to perfection and...

Was excellent throughout Nice room, great service and speedy! Really good

Great room, welcoming staff

Great rooms, which are separate from the pub / restaurant. Bathroom was very contemporary, with walk in rainfall shower. Would recommend.