6/10 Cukup Baik
Gregory
3 Nov 2025
Tidak Disukai: Staf & layanan
I did not patronize the bar or restaurant, because of operating time constraints, relative to my schedule. However, I was disappointed in the quality of service rendered, knowing the reputation of the establishment. The house/room cleaning service left little much to be desired. In a ten (10) day stay at this establishment, there were only three visits to the room, of which the linens were changed once. Bath towels were changed twice, and visible soiled face towel and used wash cloth were never changed or replaced. The only thing that was done fairly regularly was the removal of the garbage. Compounding all of this service failures, for days dead cockroaches could be seen in the walkway of the ground floor, just outside of the hotel rooms. I lodged a friendly complaint with the front desk, not with Ms Beth,and was told it would be taken care of, unfortunately, two days later as I was checking out from the hotel, the situation was still the same way. That is a real lapse in effective management. I will only return to this hotel if and when I am assured of improvement in service and cleanliness of the surroundings.
Gregory
Menginap 11 malam pada bulan Oktober 2025
