Hotel dekat Balai Kota Köpenick

"Das Hotel ist etwas in die Jahre gekommen und das sieht man dem Zimmer auch an"

"We had known that there were extra charges added to the bill before staying here but we had not expected just how much. We were charged an extra 250.12 euro at the end of our trip for 4 adults and 2 children. They have tried to charge us this amount twice. We are alerting the visa fraud team about this now. These charges are shocking considering we used our own internet and did not pay for wifi which I understand is very expensive. We were charged over 80 euro to rent bedlinen and towels!!...

"I must say, one man that worked at the bar and restaraunt was very kind. Informative. The rest of the staff was young adults. Not very good at what they were doing. Management is awful. There is no one there at any time of day, if one needs anything. It was a struggle (and a day wait) to get another pillow and towel. The pillows are empty pillow cases. The blankets and sheets smell of faint mold, as if they're not dried properly. There is no air flow, even with windows open. Despite it being...

"Aufteilung der Zimmer perfekt und sehr geräumig. Alles da, was man braucht! Gerne wieder!"

"Perfekter Aufenthalt, geräumiges Zimmer, alles Sauber, sehr gutes Frühstück "

"Schönes Hotel! Leckere Früchstück"

"Kein Frühstück "

"The staff here always gives first class service. The property is conveniently located near many fine restaurants and travel hubs. I give it a '10" during all my stays in Germany."

"Sehr gutes Preis-Leistungs-Verhältnis!"

"Alles war ,wie man es sich wünscht. Sehr freundliches Personal!"

"Sauberes, großes Familienzimmer"

"Alles wunderbar "

"Sauberes Zimmer in guter Lage "

"👍"

"Room too small for 2 people , bed good comfortable "

"Very clean and very friendly staff"

"Smartments Berlin Karlshorst is for those who travel on a budget. I travel a lot and prefer to stay in apartment hotels. I think this hotel is one of the best in this category. A minute walk to the public transport, 10-15 minutes ride to the city center. The hotel is clean, the staff is very helpful ( special thanks to Ms.Pilar), rooms are cozy and if you need extra supplies, there is a room for that on every floor. Yes, I recommend this hotel, and when again in Berlin will stay at Smartments...