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Pro: Location is ok 10 minutes walk to Jalen Alo street.
BF is good. Room has plenty of space.
Con: this hotel is needs lots of renovation and repairs. The faucets in the bathroom make so much noise due to the water pressure, it woke up every one when we used water at night. The bathroom door squeeks very bad every time we open it and close.one of the elevator does not work for floor #9 that is the floor we stayed.
THIS IS THE WORST: The towels are so old they should be replaced 5 years ago, and from white to almost yellow, and they smell so bad same as the pillow cases and the bed sheets. I don't think they even changed the bed sheets after the previous guests left.We travel a lot but have never experienced one like this. The carpet is also old. I will not come back to this hotel and don't recommend it to anyone.
This is not a 4 star hotel.
Great location near Bukit Bintang and Changkat. Lots of dining options outside. Good pool bar and great staff there. Breakfast was always very very busy.
Very nice place. We were there just 1 night, but found it very comfortable, the staff very helpful and polite. They even provided us with a free packed breakfast because our flight left prior to breakfast bar open. Will definitely stay there again.
A good hotel, in a super location. Very few loungers at the pool which was a shame and anoisy neighbour. Otherwise a great stay
Caroline
Stayed 3 nights in Feb 2024
6/10 Okay
Michelle
Travelled with partner
27 Apr 2024
Liked: Cleanliness, staff & service, amenities
The location was great, very close to a number of bars and good restaurants. The welcome could have been friendler and the carpets were rather shabby; the lobby was smart but elsewhere could do with a coat of paint. Facilities in the room were good. We didn’t like the breakfast, but we found a good bakery very close.
Michelle
Stayed 3 nights in Apr 2024
10/10 Excellent
Koy
26 Apr 2024
Koy
Stayed 2 nights in Apr 2024
10/10 Excellent
DIANE LOUISE
Travelled with family
20 Apr 2024
Great stay . But room needs more storage
DIANE LOUISE
Stayed 20 nights in Mar 2024
10/10 Excellent
robert
Travelled with partner
19 Apr 2024
Value for money, cleanliness, great manager, comfy bed, incredible breakfast, good shower, good location, great staff
Great hotel, walking distance to the market and street food. Great staff, clean hotel, very good breakfast and easily accessible by grab and taxi to get around the city.
Breakfast hygiene is unpleasant. There are only two employees to clear the tables for all the guests and they can't do too many things logically. There should be at least one more person. The food is served in very poor hygiene conditions. We saw people grabbing food with their hands, children licking the spoon from the honey dish...this is very serious. We notified the staff and they changed it, but if we didn't see it, what would have happened? The tongs for serving food are really dirty, you can't grip them and you can serve the fruit with a spoon full of cake, mayonnaise or anything else. only some foods are covered.
Nice, large room. Comfortable bed. Great pool area, and very reasonably priced poolside bar. Great choice of foods at breakfast. Hotel is very close to a range of lively bars and restaurants. Rooms could do with a lick of paint.
Location is everything for this hotel. Technically it's in Bukit Ceylon but it's sat right at the end of the main street that runs through Bukit Bintang which contains hundreds of restaurants and bars. There are grocery stores and other shops nearby.
Entering the hotel you'll find a very pleasant lobby area but once through that you'll find dated decor, worn carpeting and tired rooms. Lifts creak and groan as they trundle upward, they do not give a sense of safety. Rooms have a firm double bed and a good shower but they are noisy and some residents pay no heed to the no smoking rule. Items of furniture can be filthy and the rooms are desperately in need of a make-over. Breakfast is a bizarre concoction of average to poor quality food. You'll get a great deal if staying at this hotel and it will include breakfast so if location is everything to you then this is a reasonable choice. If you need a little more sophistication then this is not the right choice for you. Describing itself as 4 star, you'll find it more akin to a 2 star hotel. Verdant Hill hotel desperately needs a full refit.
Great hotel right in the heart of everything. Walkable to lots of restaurants and bars.
Very helpful staff
Pool was lovely
Lots of choice at breakfast
Only negatives hence 4* not 5 would be nowhere to shower/change after 12pm checkout except the pool area and if you looked closely the hotel is a little tired in places. But that wouldn't stop me going back as good value and the positives outweighed the negatives
They provided us excellent service for 4 days in KL. We had a great time in this hotel and you would not be disappointed with their considerable service.
Verified traveller
Stayed 3 nights in Jan 2024
4/10 Poor
Deddy Alexander
Travelled with partner
2 Feb 2024
Disliked: Staff & service
Unprofessional staff, noisy room, and limited dining
Hotel bien situé pour visiter KualaLumpur, grand choix pour le petit déjeuner, piscine agréable. Nous avons été à pied jusqu'au Tour Petronas, Tour KL, Chinatown, ...
A quelques pas de plusieurs restaurants, la fameuse street foods. Bref, nous reviendrons à cet hôtel sans hésiter.
We glad we booked this hotel very easy to walk every where - staffs super friendly - they all have big smile when they see you - breakfast not many option but nice and fresh -
Pool small but enough to seat relax enjoy after long walk day
Room very small for 2 peoples
Shower be super careful hot water super hot
Will come back soon