Dear Terence,Greetings from Hyatt Place Kuala Lumpur Bukit Jalil.Thank you for staying with us and sharing your kind review. We look forward to welcoming you back soon.Thank You & Best Regards,Bennett PeterGeneral Manager

Dear Shinichi,Greetings from Hyatt Place Kuala Lumpur Bukit Jalil.Thank you for staying with us and we appreciate your kind words. Our team is happy to hear you enjoyed your stay. Bukit Jalil has a wonderful park next door to the hotel for peace and relaxation.Thank You & Best Regards,Bennett PeterGeneral Manager

Dear Tina,Greetings from Hyatt Place Kuala Lumpur Bukit Jalil.Thank you for sharing your kind words with us. We are so happy to hear that you enjoyed your stay with us. Our staff are also happy to hear that you had a great stay.Yes indeed, the Pavilion Bukit Jalil Mega Mall is just at our doorstep and the Starbucks Reserve outlet in our building make it so, so convenient for everyone. And nearby is also the Rainforest Park. We look forward to welcoming you again soon.Thank You & Best Regards,Bennett PeterGeneral Manager

Dear Mihoko,Greetings from Hyatt Place Kuala Lumpur Bukit Jalil.We appreciate your feedback and kind review on your recent stay with us despite the shortcomings in meeting your expectations.We also appreciate your feedback on our breakfast and are concerned to hear that the breakfast options did not fully meet your expectations. Our breakfast service starts at 6 am, offering guests the following daily: 3 types of fresh-cut fruits, 2 types of whole fruit, 2 types of sliced bread, bagels, 3 types of pastries, 3 types of cereal, cookies, different nuts, muesli, and 2 different types of yoghurt, vegetable salad offerings, 3 types of juices and milk, hot noodles made for you on the spot, offering 11 types of different condiments, congee porridge, nasi lemak with accompanying dishes, an additional 6 hotel items, and a live cooking egg station where we prepare eggs for you to your preference, along with premium coffee and tea. The Market Grab and Go station also provides convenient choices for those on the go. We will ensure ample servings for guests who buy a rate that includes breakfast.At Hyatt Place Kuala Lumpur, we strive to put our customers at the center of everything we do. I am well aware that there is a wide range of travel options to choose from, and thus, am grateful that you have continued to support Hyatt. We do not take this for granted. I know that you have high expectations of us, and we may have failed to meet those expectations. While it is never pleasant to hear that we did not meet the expectations of a valued guest, we appreciate you bringing these matters to our attention as it will assist us to continue to improve our level of service.Thank you and we hope you will allow us to have the opportunity to be of service to you once again.Thank You & Best Regards,Bennett PeterGeneral Manager

Dear Suleiman,Thank you for sharing your positive feedback on your recent stay with us. We are glad to hear that you had a pleasant stay at Hyatt Place Kuala Lumpur Bukit Jalil.On your next visit, we recommend exploring the nearby Bukit Jalil Rainforest Recreational Park. It's a fantastic spot for relaxation and outdoor activities.Looking forward to hosting you again soon!Thank You & Best Regards,Bennett PeterGeneral Manager

Dear Yasushi,We are delighted that you had a pleasant stay with us. Thank you so much for sharing your kind review.On your next visit, be sure to explore our Rooftop Infinity Pool, especially during the breathtaking sunset hour.Looking forward to welcoming you again on your next visit at Hyatt Place Kuala Lumpur Bukit Jalil.P.S, there are many concerts taking place soon at the nearby stadium- like Rod Steward, Ed Sheeran and Siti Nurhaliza. Be sure to book early as the hotel is located only a short 5-min drive to the venue.Thank You & Best Regards,Bennett PeterGeneral Manager