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Ulasan untuk Sun Inns Hotel Puchong

2.5 out of 5
Sun Inns Hotel Puchong
46-G Pusat Perdagangan One Puchong, Jalan OP 1/5, Puchong, Selangor

Ulasan

6,8
Penilaian 10 - Sangat Bagus. 7 dari 57 ulasan" "
Penilaian 8 - Bagus. 22 dari 57 ulasan" "
Penilaian 6 - Cukup Baik. 19 dari 57 ulasan" "
Penilaian 4 - Buruk. 4 dari 57 ulasan" "
Penilaian 2 - Sangat Buruk. 5 dari 57 ulasan" "

6,6/10

Kebersihan

6,8/10

Staf & layanan

7,0/10

Fasilitas

6,4/10

Kondisi & fasilitas properti

Ulasan

2/10 Sangat Buruk

Ching chen, rosemead

2/10 Sangat Buruk

FATHIN NADHIRAH

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Just if you had to and no choice at all then you may proceed to book. 1. Staff- very unwelcoming, the man was just playing with phone and the girl didn’t smile at all and ask for guest details and took so long to key in data. Customer service 0. Didnt greet guest. 2. Facilities-poor. Bedsheets have black stain, smelly, old 3. Cockroaches everywhere in the room 4. The stairs alley to lift very smelly 5. They gave us towels inside bags on check in but we didnt hear to give them back at the lobby once check out. The request wasn’t clear and not written anywhere in check in instructions. 6. Iron outside room at the alley shared with others 7. We paid MYR 400 for 2 nights and it’s so unacceptable with the price with the experience we had. Conclusion- check the reviews, and if you really dont have anywhere to stay in puchong then you may. Next time we will just choose somewhere more comfortable even further from our event. Bad experience. Stay because all other hotels walk in are full that night. If not we will just walk away.
Menginap 2 malam pada bulan Mei 2022

10/10 Sangat Bagus

Yong m

Menginap 1 malam pada bulan Desember 2021
Tanggapan dari OM pada tanggal 14 Des 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Bagus

Feykah

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2021
Tanggapan dari OM pada tanggal 14 Des 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Bagus

Lee

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 6 malam pada bulan Oktober 2020
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 Cukup Baik

Zabidin

Menginap 1 malam pada bulan September 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

2/10 Sangat Buruk

Ganes

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2020

10/10 Sangat Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juli 2020
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 Cukup Baik

farouk

Traveler bisnis
Menginap 1 malam pada bulan Mei 2020

8/10 Bagus

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan
Not clean bed sheet
Menginap 1 malam pada bulan Mei 2020

8/10 Bagus

NORAZLINA

Menginap 3 malam pada bulan Mei 2020
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

4/10 Buruk

M.manivannan

Disukai: Kenyamanan kamar
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
Aircond n water hitter very bad
Menginap 1 malam pada bulan Mei 2020

8/10 Bagus

Nabil

Menginap 1 malam pada bulan Mei 2020
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff friendly
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2020
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

4/10 Buruk

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
lantai bilik air tidak di cuci dan berdaki. aircondition tidak sejuk. hanya angin yang keluar.
Menginap 1 malam pada bulan Februari 2020

8/10 Bagus

Wong

Traveler bisnis
Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2020
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Bagus

Thaneshwaran

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 Cukup Baik

Tan

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Terrible, water leaking flows to the corridor but nobody cares
Menginap 1 malam pada bulan Desember 2019

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis, Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Bilik hotel, servis dan staff semua ok puas hati, prayer mate pun provided, semua ok, Alhamdulillah
Menginap 1 malam pada bulan Desember 2019
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

4/10 Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2019

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan November 2019

6/10 Cukup Baik

Ng

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Ivan pada tanggal 18 Okt 2019
Dear Ng, Thanks for staying with us. looking forward to accommodate you again. Best Regards, The Management

8/10 Bagus

Lim

Disukai: Kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Ivan pada tanggal 18 Okt 2019
Dear Lim, Thanks for staying with us. looking forward to accommodate you again. Best Regards, The Management

8/10 Bagus

Fung Ling

Disukai: Kebersihan, staf & layanan
Menginap 2 malam pada bulan Agustus 2019
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

2/10 Sangat Buruk

Peter, Puchong Malaysis

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Bed was not made and used by previous customer
When I opened the room, to my horror it looks like someone is in the room. The bedsheet was not cleaned and made up. Water heater temperature control can’t be adjusted. Bed sheet and mattress looked old and worn out. Nothing impressed me.
Menginap 1 malam pada bulan Desember 2017

2/10 Sangat Buruk

Jade

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room cleanliness was bad. Nobody clean the room. There were tissues on the floor near the dustbin under the dressing table. Phone spoiled, Lightings bad, bathroom bath gel not filled up.
Menginap 1 malam pada bulan Oktober 2017

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Bagus

ANOOP

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Clean hotel
Room was ok, but clean.
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
parking kereta yang mudah
setakat ini semua memuaskan
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 Cukup Baik

SHINICHI

安価なビジネスホテル
初めて４泊しましたが、メーン道路の横断に大回りする位置にあり、少し不便でした。

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kenyamanan kamar
Budget stay, strategic location
During our stay, the other guests from the connecting room were so noisy throughtout the night and affected the quality of sleep. TV is very small, and bad connections for the TV channels, we were only able to watch one single channel with clear display. Mattress could be more comfortable. Bath towel were slightly torned.

10/10 Sangat Bagus

Kevin, Johor

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Nice hotel
This is my 3rd stay at this hotel. Still like it very much.
Tanggapan dari Mira pada tanggal 16 Feb 2021
Dear Valued guest, Thank you for your feedback.On behalf of Sun Inns group,we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend.Hope to see you again. Thank you. Sincerely, Group Manager.

6/10 Cukup Baik

leez, puchong

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
ask customer to pay extra
I did last minute booking,when i saw the price is very cheap i book for 2night,when i wanna checkout receptionist ask me to pay extra due to staff wrongly give the room,its not my mistake,why should i pay extra??very not satisfied...

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan
This is a budget hotel.don't expect to much. The room quite be okay for budget couple. The hotel provided you a small TV and free Wifi. beside the hotel have a mamak stall and you can enjoy your EPL football at the night.

8/10 Bagus

Kin Kong, Ipoh

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Hotal location
Good
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

6/10 Cukup Baik

Traveler terverifikasi

Malaysia
We book 5 rooms for 5 days..overall is good

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kenyamanan kamar
verg good budget hotel
Nice fof business traveĺler
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
satisfied
It was awesome and the price was reasonable.. had no problem with the environment..looking forward for my next stay
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us. Hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Bagus

Alif, Kelantan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel for family vacation
Rooms are confortable, my family love it. Price also affordable for budget vacation.

8/10 Bagus

Cloud

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
love it
very convienient and affordable. have privacy
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear Valued guest, Thank you for your feedback. On behalf of Sun Inns group, we would like to extend our thank you for the good comment. We are really happy to hear from you that you are really happy to stay with us. Hopefully you will continue to support us and don’t forget to share your memorable memories with your friend. Hope to see you again. Thank you. Sincerely, Operation Manager.

4/10 Buruk

Y K Lee, Singapore

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad location
Not recommended for business because it is very difficult even to look for a taxi. Train service not available until at least another 3 years.

6/10 Cukup Baik

Norman, Lahad Datu, Sabah

Ok ! the room is quite clean
There is no public transport or taxi available at the hotel very inconvenience. We got to walk all the way from hotel to Setia Walk.

6/10 Cukup Baik

Kamarul, Penang

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Convenient Location, Marred by Poor Service
During check-in we're requested to produce expedia confirmation (hardcopy print-out). This is an inconvenient request, and should be communicated in advance. Secondly, we're requested to place RM30 deposit for the key and tv remote control. Again, this should have been communicated in advance. The staff wasn't pleased when I questioned the rational for the deposit. We checked-in after mid-nite and the lobby was filled with off-duty male staff members playing cards, and smoking cigarettes. Not a pleasant experience for family guests. The blankets and sheets are filled with hair strands.

6/10 Cukup Baik

Traveler terverifikasi

Wifi Internet Problem
WIfi Internet was down throughout my stay and repeated called to receptionist yet she told me that it was working. I only came to know that the internet connection was having problem from a general cleaner. Otherwise, the hotel is ok and recommended for budget travellers.

8/10 Bagus

xtine, cavite philippines

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
good location
its really good and comfortable to stay in sun inns hotel
Tanggapan dari Operation Manager pada tanggal 9 Feb 2021
Dear valued guest, Thank you so much for choosing to stay with us and hope to see you again. Thank you. Sincerely, Operation Manager.