Kula hotel guide. Fairmont hotel in Kula, Hawaii

"I was not pleased with the way they handled our room check in . We got there at 3 then we was told our room was not ready , she tried to offer a different room which cost less then when I bought it up she tried to offer me 130. 00 we was way off from what I paid for my original room . Then we had to wait almost 5 hrs to check into our room . By that time we was sleepy and tired. Then we went to the infinity pool on the resort which was 250 pp and it was to include a massage . Well when we got there the massage lady left . Now I don’t want to make it seem if colored mattered but they definitely made us feel like it did being we was the only black people on the resort . So overall would I go back no "

"Very modern looking room and spacious. Ocean across the street to watch sunset while having happy hour cocktails and appetizers at the restaurant. Would stay again!"

"Staff is very helpful and full of aloha! Really nice pool and and the beach is just a few steps away. Our room was on the newer section of the property and it was excellent."

"Overall staff was very helpful from the beginning to the end. Garden view was amazing for photos down to the beach side. It's a older hotel but kept it clean but just a little minor issue with the ice machine, but other then that it's a good hotel to stay at with everything is close by."

"The room was huge and had a great view."

"Beautiful new clean room with a tiled walk in shower. Very nice pools and pool bar. Excellent location to food and shops in Kīhei and short drive to Wailea. Luxury feel on a tighter budget."

"Great location and large rooms"

"Great and friendly staff. Very convenient to the many food trucks and Costco. Pool area was great and cocktails were very nice."

"The screen doors were torn and off track. The curtains didn’t close all the way. The spa was too expensive. The staff was fantastic! Especially Hunter, Kai, and the two young ladies that gave us wonderful rides on the golf carts. The yoga class was excellent. The air conditioning needed to be cooler as needed, and the bathrooms were WAY too hot. The lady that checked us in and out was great! The pool and hot tub were wonderful."