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Ulasan untuk HARRIS Hotel & Residence Sunset Road - Bali

4 out of 5
HARRIS Hotel & Residence Sunset Road - Bali
Jl. Pura Mertasari, Sunset Road, Kuta, Bali

Ulasan

7,4

Bagus

Penilaian 10 - Sangat Bagus. 16 dari 105 ulasan" "
Penilaian 8 - Bagus. 51 dari 105 ulasan" "
Penilaian 6 - Cukup Baik. 27 dari 105 ulasan" "
Penilaian 4 - Buruk. 3 dari 105 ulasan" "
Penilaian 2 - Sangat Buruk. 8 dari 105 ulasan" "

7,6/10

Kebersihan

8,0/10

Staf & layanan

8,0/10

Fasilitas

7,4/10

Kondisi & fasilitas properti

7,6/10

Ramah lingkungan

Ulasan

2/10 Sangat Buruk

Andri

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Sangat mengecewakan. Chek in baru bisa dilakukan jam 4.30 pm.dgn alasan laundry belum datang !!!. Kamar mandi banjir setelah di buat mandi. Pada saat komplaint kamar mandi banjir petugas datang 30 mt kemudian itupun sampai di call 3x.
Tanggapan dari General Manager pada tanggal 30 Nov 2016
Dear Valued Guest, First of all, I would like to thank you for your stay at Harris Sunset Road during your recent holiday in Bali. We very much appreciate that you have bring your concern and apparently your complaint to our attention. Your feedback is very valuable to us as we strive to continuously improve our quality and services. It is goes without saying that we regret to know your dissatisfaction with our services where you check in was not being handle promptly and slow respond from us to your complaint concerning bathroom. This is certainly does not in any way represent the quality of standards we strive for, and indeed customarily maintain at Harris Sunset Road. Throughout Investigation to Department concern has been made to rectify the problem you encountered. I can assure you that the necessary steps have been taken to avoid such inconvenience in the future. Once again please accept our sincere apologies for the unfortunate problem occurred. Should you at the meantime require further assistance, please feel free to let us know and we do hope that you we will give us another change to show and demonstrate our services in the near future. Sincerely yours, Nyoman Wirayasa General Manager

10/10 Sangat Bagus

Sanny, Surabaya

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Strategis dan baik utk keluarga
Kekurangan : shower kurang deres airnya...dan kuning lumutan. Kelebihan: fasilitas gym sangat bagus
Tanggapan dari Nyoman pada tanggal 14 Jul 2016
Dear Sanny, I would like to thank you that you have chosen our hotel as your preferred stay during your recent holiday to Bali. We very much appreciated for taking the times to write and share your experience to us. I will personally address and rectify the problem you encountered. We are looking forward to welcome you back at Harris Sunset Road in the near future. Sincerely yours, Nyoman Wirayasa General Manager

8/10 Bagus

yudiono

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Ra netty, Jakarta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Kids friendly
I stayed 1 night with my little todler here..she's beyond happy with the playground and kids pool..its so hard to find hotel with this budget in bali..so yeah,we're happy and would definitely comeback..

8/10 Bagus

Kevin, Colma

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas
Location is okay ,swimming pool and dining area are good , fantastic service, rooms are clean and spacious, however showers need to be update , as well as telephones , the one in my room wasn't working
Menginap 5 malam pada bulan Desember 2023

6/10 Cukup Baik

Katherine

Disukai: Kebersihan, staf & layanan, fasilitas
The staff was very nice. Their problem solving skills sucked. They would re-use the towels and when we did ask for new ones they smelled. Breakfast was not that great but it was $7 USD. They did not Give us toilet paper after the first day of arrival. It was great to wake up to pretty birds chirping. WiFi sucked.
Menginap 5 malam pada bulan November 2023

8/10 Bagus

Kevin, Petaluma

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Everything is just fine in this hotel . Excellent service, friendly staff, perfect room cleaning service , laundry etc . The only thing I can complain about is the fact that some guests left food trash by the swimming pool and nobody from the hotel looks to notice it, this happened in two different occasion
Menginap 6 malam pada bulan Juli 2023

8/10 Bagus

Keisha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 9 malam pada bulan Juli 2023

8/10 Bagus

KARISO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

4/10 Buruk

Ryo

Disukai: Kebersihan, kenyamanan kamar
ホテル予約時にクレジット番号等入れたが。その際引き落としのためでなく、予約確定のためと言うことであったが、現地でのチェックイン時に、すでに支払いは済んでいると言うことで、結局クレジットから支払われたということであった。このような事前情報の誤りはなくして欲しい。
Tanggapan dari Nyoman pada tanggal 29 Mei 2017
Dear Ryo, I would like to thank you for taking the time to share your experience at Harris Sunset Road. It is always happy to receive feedback. I will investigate and rectify the problem you have encountered as we strive to continuously improve our services. Should you at the meantime require further assistance, please let us know. Sincerely yours, Nyoman Wirayasa

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Staying at Harris Hotel - Sunset Road.
Terrific staff, spotless presentation, delicious breakfasts, and room service. Lovely pool area. Just perfect! We will be back. :-D
Tanggapan dari Nyoman pada tanggal 19 Mei 2017
Dear Valued Guest, I would like to thank you for taking the time to share us your experience at Harris Sunset Road. It is always a pleasure to receive positive feedback. I will share your comments to my staff, as we strive to continuously improve our services and facility. Should you at the meantime require further assistance, please feel free to let us know. We look forward to welcoming you back at Harris Sunset Road in the near future. Harrisly yours, Nyoman Wirayasa General Manager

8/10 Bagus

WATI

Disukai: Kebersihan, kenyamanan kamar
Pleasant stay the only thing is the location.Have to book for transportation to walk around.Walking distance to Carrefour,that one thing is good.
Tanggapan dari Nyoman pada tanggal 8 Mar 2017
Dear Valued Guest, I would like to thank you for sharing your experience at Harris Hotel & Residences Sunset Road. It is always a pleasure to receive positive feedback. I will share your comments with our team as we strive to continuously improve our quality and services. Should you require further assistance, please feel free to let us know. We are looking forward to welcome you back at Harris Sunset Road in the near future. Sincerely yours. Nyoman Wirayasa General Manager

4/10 Buruk

Trine, Melbourne, Vic

Disukai: Staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
Facilities are great, but the room was a let down.
Perhaps it was just the room I was in, but my safe and fridge didn't work. There was a small kitchenette, but no cutlery or crockery to use. The bathroom flooded when I showered each time.
Tanggapan dari Nyoman pada tanggal 8 Nov 2016
Dear Trine, I would like to thank you for your stay at Harris Hotel & Residences Sunset Road. We very much appreciate that you have shared your experience to us. It is always a pleasure to have a positive feedback, as it will serve as an encouragement to all of our staff to continuously improve our quality and services. I will rectify the problem you encountered and to ressure that the similar won't be happened again. Should you need any other assistance, please feel free to let us know. We are looking forward to welcome you back Harris Sunset Road in the near future. Sincerely yours, Nyoman Wirayasa General Manager

2/10 Sangat Buruk

bunta, perth

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Friendly staff but not very knowledable
Very poor service no money exchange food was cold drinks were warm
Tanggapan dari Nyoman pada tanggal 1 Nov 2016
Dear valued Guest, I would like to thank you for your stay at Harris Hotel & Residences Sunset Road. We very much appreciate to share your experience to us. Please accept our sincere apologies that your stay does not meet your expectation. Concerning money exchange, as per Government regulation, hotel is not allowed to do it. For the cold food and warm drink, I will investigate what was happened and rectify it with Department concern. Once again, we thank you for sharing your experience and do hope your next stay will be a pleasant one. Sincerely yours, Nyoman Wirayasa General Manager

8/10 Bagus

Anniina, Oulu

Disukai: Kebersihan, staf & layanan
Yö Harrisissa
Yövyimme hotellissa yhden yön saavuttuamme Denpasariin yömyöhään. Hotellin vaataanotto oli hyvä ja henkilökunta palvelualtista.
Tanggapan dari Nyoman pada tanggal 14 Jul 2016
Dear valued Guest, I would like to thank you for your stay at Harris Hotel & Residences Sunset Road during your recent holiday to Bali. We very much appreciated you have taken your times to write and share your experience to us. Should you at the meantime require any other assistance, please feel free to let us know. We are looking forward to welcome you back at Harris Sunset Road in the near future. Sincerely yours,, Nyoman Wirayasa General Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan
Harris Hotrl Kuta Sunset Road
Clean hotel with friendly staff. Unfortunately the pool is in shade. Breakfast is ok but there is no bar area. Cafe not restaurant with very limited menu. My room was near to their breakfast cafe where they play music from 6.30 am! Too far from anywhere to walk. Need to get cabs. Very friendly helpful can B at hotel though.
Tanggapan dari Nyoman pada tanggal 17 Jul 2016
Dear valued Guest, I would like to thank you for your stay at Harris Hotel & Residences Sunset Road during your recent holiday to Bali. We very much appreciated that you have taking your times to write and share your experiences to us. All feedback is valuable for us for further improvement. Should you need further assistance and information, please feel free to let us know. We are looking forward to welcome you back at Harris Sunset Road in the near future. Sincerely yours, Nyoman Wirayasa General Manager

6/10 Cukup Baik

nicole, t

Disukai: Kebersihan
Location is close to everything
Good location in regards to close to the airport & beaches in a taxi you can afford. Air con is amazing in the room. Pool is a good size, never crowded. Access to the gym is amazing.
Tanggapan dari Nyoman pada tanggal 14 Jul 2016
Dear Nicole, First of all, I would like to thank you that you have chosen our hotel as your preferred stay during your recent holiday to Bali. We very much appreciated you have taken the times to write your experiences. your comments is valuable for us. We are looking forward to welcome you back soon at Harris Sunset Road Bali. Sincerely yours, Nyoman Wirayasa General Manager

2/10 Sangat Buruk

David H

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Not a good conference hotel
As a conference venue the hotel services were poor. No staff during bfast & food not replenished. Room quality & cleanliness not good. Will not recommend the hotel. Disappointing one nite. Paid for 3 nites but only stayed 1 nite & checked out.

6/10 Cukup Baik

Susanti, Indonesia

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
So so
Hotel is a bit old. Room floor feels sticky and dusty.

6/10 Cukup Baik

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan
リラックスするには良い
サンセットロードから歩いて４－５分程度ホテル周辺は何もないですがホテルから歩いて１２－３分程度の所にカルフールがあり日用品調達には便利です。今回飛行機が遅延し朝方到着したのですが、フロントの方に予約はあるの？と怪訝そうに言われ予約した部屋が１ベットルームだったにもかかわらずスタンダードの部屋に通されてしまいましたのでスタンダードの部屋の感想としては至って普通といった部屋のサイズです。バスルームにはバスタブがありました。他のハリスグループのホテルはシャワーのみの所もあるのでこれは良かったです。プールやスパなどもありますしそれなりに綺麗なのでホテルの立地は関係なくただリラックスしたいならばよいと思います。

6/10 Cukup Baik

Russ, West Australia

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
Hotel a bit drab but lovely staff
The hotel was way off the beaten track as per promoted. The place is tired and the cost of drinks and food is over the top considering its location. The staff although were so friendly and helpful but did have some English shortfalls.... nothing sign language couldn't fix. Different matter though when trying to explain something on the phone. The access to the local gym, which I might add is brilliant and the breakfasts were good except at the egg counter which would become bedlam at times.All in all value for money it is just ok. I thought the hotel was a bit drab but because we were having to visit a family member at the Siloam hospital daily it was handy for that. Would only recommend to a friend if visiting the hospital yet there are other hotels close by which looked better.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Confortable stay
仕事で3泊しました．部屋は明るく清潔でとても快適でした．NHKの番組も見ることができましたのも，ちょっとしたリラックスによかった点です．しいて言えば，カウンタータイプのデスクしか部屋になく，仕事で来ていたためデスクの使い勝手が悪かったですが，ホテルのスタッフも大変フレンドリーで，それ以外は何一つ不自由な思いをしませんでした．周りにあまりレストランがありませんが，ホテル内で飲食を済ませることもできます．ビーチからは離れていますが，この付近で仕事に来られる方にはおすすめできるホテルです．
Tanggapan dari Nyoman pada tanggal 13 Feb 2016
Dear Value Guest, I would like to thank you for your stay at HARRIS Hotel& Residences Sunset Road during your recent business trip to Bali. Your comments and feedback is very much appreciated. It will serve as an encouragement for our team to deliver a better services and quality to our future guests. Should you need any other information, please feel free to let us know. Sincerely yours, Nyoman Wirayasa General Manager

10/10 Sangat Bagus

David , Perth

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not a bad hotel
Was in this hotel 2 weeks was great. Great hotel all round only fault I could pick was the food range could have been better. Staff where amazing
Tanggapan dari Nyoman pada tanggal 30 Okt 2015
Dear David, Thank you to choose Harris Hotel & Residences Sunset Road as your preferred accommodation and stay during your recent holiday to Bali. We very much appreciated that you have spent your time to write your feedback. Your comments is valuable for us in order to continuously improve our services to our guest. We will review the food range you mention. Should you need any other information and assistance, please feel free to let us know. Sincerely yours, Nyoman Wirayasa General Manager

2/10 Sangat Buruk

Jonathan, Kuala Lumpur, Malaysia.

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad location, not worth the effort at all.
Location is bad, no amenities close by. Too far a walk from actual civilization that's considered convenient. Will never ever book here again.
Tanggapan dari Nyoman pada tanggal 13 Feb 2016
Dear Value Guest, I would like to thank you for your stay at HARRIS Hotel& Residences Sunset Road during your recent business trip to Bali. Your comments and feedback is very much appreciated. It will serve as an encouragement for our team to deliver a better services and quality to our future guests. Should you need any other information, please feel free to let us know. Sincerely yours, Nyoman Wirayasa General Manager

6/10 Cukup Baik

Jonathan, Kuala Lumpur, Malaysia.

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Great location, that's about it.
Business brought me to this part of town. Clients had already booked this hotel. Doubt I would ever stay here again. Hotel is old & dated. Rooms, especially the bathrooms are in dire need of a refurbishment. Location is great though, right beside Beachwalk. Walking distance for all things important along Kuta Beach Road. Besides that, nothing to shout about.
Tanggapan dari Nyoman pada tanggal 12 Des 2015
Dear Mr. Jonathan, On behalf of all HARRIS Sunset Players, we're thanking you very much for your candid review. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that. We would like to look into this issue, however we are unable to find your staying history with our hotel. Therefore, please be so kind to reach out to me directly at [gm-harris-sunsetroad@tauzia.com] to discuss this further. Mr. Jonathan, once again thank you very much for your review, and we are looking forward to welcome you at HARRIS Sunset Road Bali on your next trip to Bali. HARRISly yours, Nyoman Wirayasa General Manager

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Nice hotel but noisy in the morning.
Bit too far from Kuta. hotel was clean and child friendly.
Tanggapan dari Nyoman Wirayasa pada tanggal 6 Okt 2015
Dear Sir, I would like to thank you to chose our hotel as your preferred stay. Your feedback is valuable for us. I will investigate what was the noisy in the morning. If you need any other assistance, please feel free to let us know. Sincerely yours, General Manager

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent customer service
This is my second stay here after 2 years. The level of services from the frontliner to the restaurant staff and the supporting staff are excellent. The garderner even greeted me with a sincere smile on my way in and out of the room, each time I see them. The facilities have somewhat been upgraded over the last 2 years. I feel instantly at home. 2 years ago, there's always mosquitoes in the room each time I left the sliding door open. I always asked for insect spray every single day of my stay. Fast forward 2 years later, this time around when I checked in, there was a bottle of insect repellent spray. It shows that the management were attentive to the customer's need. Little touch and gesture like that makes me wanna come back again.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
small poorly maintained two bedroom suite, needs a lot of tlc, quite area but too far form the action, no kids club co-coordinator or organised activities :-(

10/10 Sangat Bagus

Mohd Hanafiah, malaysia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
recommended hotel
Overall it was really excellent.. The staff really friendly, strategic location. Definitely will come back to stay here and will surely recommend to friends and family who wants to have such a relaxing and comfy hotels.
Tanggapan dari Nyoman pada tanggal 26 Sep 2015
Dear Mr/s.Hanafiah, First of all, I would like to thank you for choosing Harris Hotel & Residences Sunset Road as your preferred accommodation during your recent holiday to Bali. Your comments is valuable for us. It will as an encouragement to our team to better serve our guests. Should you require any other assistance and information, please do let us know. We do hope that we will be able to serve you better in the near future. Harrisly yours, Nyoman Wirayasa General Manager

6/10 Cukup Baik

jamie, lara australia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Relaxing hotel out of the way
Overall a very relaxing hotel out of the way from busy kuta the only drawback was the kids club which they might as well not have won. Had to keep asking staff if our kids could go in there for the advertise activities in the room brochure. Very poor we gave up asking what they would do with our kids. I would not recommend the kids club to other families

8/10 Bagus

natalie, w

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great family hotel
Very happy with room, environment and facilities. Awesome gym access too with les mills classes. Free shuttle to kuta several times a day with stops en route if required. Breakfast amazing and free for kids. Very friendly and helpful staff. Loved our stay!

6/10 Cukup Baik

Jeongmi, Seoul city

Disukai: Staf & layanan
you get what you paid.
I like harris chained hotel, especially Jakarta. Harris in bali is little bit old and not big. My room was too humid even turn on air conditioner. My flight was quite late and i asked to extension my stay for 1 hour late. They let me stay without any additional charge which is very nice. I saw many tourist stay in this hotel for rest. Just swimming and relax. One or two stay won't be problem.

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Disappointing
would never stay in this hotel again. Although the address is Kuta it is a long way from the main part of Kuta there are far better hotels closer to Kuta than this hotel with better facilities for a similar price

10/10 Sangat Bagus

HARRY

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kondisi & fasilitas properti
Too far out
this hotel is a 45 min walk to Kuta. The hotel does offer a limited shuttle for drop off only and last shuttle is 4 pm. The one bedroom apt is a room does not have a separate bedroom. It has a tiny kitchenette with a sink and microwave no utensils or crockery. The room has hang space only with no drawers and is small.We have had blue bird taxi refuse to bring us to the hotel of an evening making it more expensive to get back as you have to use unmetred taxis or private vehicles. The pool is in need of repair. It is a large hotel and has only 4 sun lounges around the pool. The majority of the guest during our stay were Indonesian which had cars.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kenyamanan kamar
Bali getaway
The hotel is fine & it has a good location except that the cleanliness level can still be improved as well as the room smell.

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan, kondisi & fasilitas properti
hübsches Hotel, nette Belegschaft
Das Hotel befindet sich leider nicht wirklich in Strandnähe, jedoch wird vor Ort ein kostenloser Shuttlebus angeboten, der den Tag über fährt und einen auch direkt am Strand von Kuta absetzen kann. Das Essen und Frühstücksbuffett waren in Ordnung.

8/10 Bagus

gary, singapore

Disukai: Kebersihan, staf & layanan
Located in the heart of kuta
Room was bit small otherwise it was a pleasant stay.

8/10 Bagus

Traveler terverifikasi

Disukai: Kondisi & fasilitas properti, kenyamanan kamar

8/10 Bagus

Wing Yam, Australia

Disukai: Staf & layanan
Buffet breakfast is nice
I was planning to stay around Carrefour thats why i booked here. I was quite disappointed when i checked in. The hotel looks old, not really maintained well. The room is small for 4. But we like the buffet breakfast, varity of choices and tasty.

8/10 Bagus

Anton, Kuala Lumpur

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice hotel, worth for money
Nice hotel, located at the Sunset road with easy access to many interesting area such as Kuta, Seminyak, Kerobokan and you may take new toll to Nusa Dua or Denpasar.

8/10 Bagus

Teresa, Australia - WA - Regional WA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Facilities: Above average; Value: Affordable; Service: Professional; Cleanliness: Pleasant;

2/10 Sangat Buruk

Rye619

Tidak Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Most disappointing hotel experience in South East Asia
This hotel was an abysmal experience for me and my travel partner because of the incredibly incompetant staff. I predominately blame management and housekeeping, but really just more negative experiences and stories with this place than any other hotel I stayed in traveling all across Asia. Just to rattle of a few without too much explanation as I would be typing all evening: Arranging their advertised airport transfer was a nightmare. Hotel responded to 0 emails I sent about (5 over 48 hours) and I had to contact a neighboring hotel to contact them via phone and ask them to please check their email so we wouldn't be left hanging at the airport. It was ridiculous and the manager was only mildly apologetic when we arrived beacause of this, proceededing to charge us for the transfer more than what you could get a taxi to do the job for. Early morning water aerobics classes that litterly rattle your Windows with loud music. There's no sleeping through it, it was insane. Housekeeping cracked one of the incredibly expensive bottles of water open and removed it from the fridge trying to get us to pay for it. Took the bottle right up to the front desk and told them to stay out of the fridge and I wasn't paying for the bottle. No apology mind you. Had a cellphone stolen from the room (final straw, we checked into another hotel) and upon bringing this to the hotel's attention a severely unprofessional manager of housekeeping named Ferry said he talked to his staff and nobody took it. In the end I told him we would agree to disagree and I simply needed a note saying I reported it so my insurance company could cover it. He refused to provide any documentation that I even brought it to his attention saying it would make the hotel look bad. I then told him I'd like to file a police report to which he responded "okay, but it's going to cost you money to file a report with the police. I don't know how much but upwards 100000rp." We were floored. He then proceeded to condemn how I had emailed management about my grievances. I finally cut him off, told him how unprofessional he was and that me and my partner were leaving and would make sure we left reviews in regards to our experience and his needing to be retrained for him position. All and all a complete nightmare. Steer clear.

8/10 Bagus

Iris, HK

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
睡床很舒適.服務一流
有好的印象

8/10 Bagus

Iris, Hong Kong

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
睡床很舒適, 服務一流
各個服務員的態度熱誠,每件事都為我們做到最好

6/10 Cukup Baik

Auckland new zealand

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay!
Booked 3N 1BR residence and 1N sunset suite. 1BR residence was great. Everything was great! However, the sunset suite was a disappointment. Room was dusty and felt like it was vacant for awhile. Requested for a downgrade from suite to 1BR.

8/10 Bagus

Dave, Hamburg, Germany

Disukai: Staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
New Hotel in not so great Location
Spend 3 Weeks in this Harris Hotel. All in all it was very good. Noiselevel near Pool is very high. Also in the Rooms always present. Could be quieter in the hallways. The Location is a bit outside of Kuta , but if you rent a Motorrbike like me, it is no Problem. Carrefour Supermarket is in Walking distance (8 min.) Hotel provides Shuttle Service to CF (drop off only). Some building activity is going on around the Hotel, but proved no Problem at all.

8/10 Bagus

Nina, Australia - SA - Regional SA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Lovely staff! Lots to do! Near outlet stores

8/10 Bagus

Nina, Australia - WA - Regional WA

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great kids playground it's new!