Front of property
Check availability

Reviews of HOTEL Clam Chowder

3 out of 5
HOTEL Clam Chowder
Ebiya-cho 327, Nakagyo-ku, Kyoto, Kyoto

Reviews

8.2

Very good

Rating 10 - Excellent. 16 out of 43 reviews" "
Rating 8 - Good. 18 out of 43 reviews" "
Rating 6 - Okay. 4 out of 43 reviews" "
Rating 4 - Poor. 5 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel. It was so close to everything and had great staff. The room was incredibly clean and I enjoyed the funky decor. Would highly recommend

10/10 Excellent

Girlie, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Cozy rooms and convenient location. The hotel is situated in top of a bar but we did not hear any noise.Staff were super friendly. Good location for exploring the Gion area.
Stayed 1 night in Jan 2020
Response from 談 on 10 Mar 2020
ご利用いただきありがとうございます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location for my needs. The place is almost like self serve place. No 24/7 desk and you use own key pads to get in and out. They take cash only.
Stayed 6 nights in Aug 2019

10/10 Excellent

Anna, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute room, I loved the soft ambience from the paper lantern lighting in the room. The bathroom was nice, especially the spacious bathtub. The view is of the alley so it is fairly quiet. It's located above a cafe (you have to take stairs to get up to your room), so there is some soft jazz music you can here in the evening, but they close at 10 or 11, i believe so it wasn't bothersome when sleeping. I didn't get a chance to eat at the cafe, but you get a discount there if you are staying in one of their 5 rooms. For check in, I just talked to the staff while the cafe was open and they checked me in, the description says there's no reception, but they do have a desk although it might be un-manned sometimes. They speak limited english, but i got by just fine. The staff doesn't enter your room at all, so if you're used to room keeping, you have to explicitly asks for that and it costs extra. There's also a laundry machine available that you need to ask to use. Besides the amenities, this place is located within walking distance to Nishiki Market which is a great place to grab some street food, it's also walking distance to the train and the teramachi shopping arcade which i recommend you visit and pick yourself up some woodblock paintings and a yukata or kimono for gifts. One other thing, there is a 7/11 at the end of the block so it's easy to grab replenish your cash at the atm or just grab some last minute snacks.
Stayed 3 nights in May 2019

8/10 Good

WAYNE, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, laundry facilities. A gentle introduction to more traditional Japanese style accommodations. They don’t enter your room during your stay, consequences are, if you want a towel change you have to ask... if you want your room cleaned (because you messed it up) you have to ask and have to pay extra. If you generate a lot of garbage you have to take care of it. Rooms are on top of a functioning cafe, so there is low level background music ... I think until 22:00hrs, it was NOT disturbing. Cafe food is just OK but lots of options immediately around that location. I spent 8 nights, it was easy to adjust to. Highly recommended
Stayed 7 nights in May 2019

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room and great food in the cafe
The room was lovely only marred by the cafe downstairs having music on a 30 minute loop. The cafe food was very good.
Stayed 3 nights in Apr 2019

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend!
Great accommodation. Bed was pretty hard, but I think that is pretty normal in Japan. They don’t clean your room unless you ask, and they charge a small fee. Room was near spotless when we first got there so we never needed it cleaned. Awesome location too!
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Malmo
Great hotel and helpful staff
Stayed 1 night in Oct 2018
Response from Japaning Hotel on 4 Nov 2018
Thank you for staying our hotel and your wonderful review. We are glad to hear that our staff was helpful and you enjoyed the hotel. We are looking forward to seeing you again.

8/10 Good

Fiona, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Great location and experience - hard to locate.
Loved the room and the location. Good value. Traditional feel but modern facilities. The booking confirmation requires that you contact the ryokan before arriving for access details, but there is no email address/phone number on the confirmation or the ryokan web site. In fact, it operates as a cafe between 4-10 pm so check in then is easy. The given street address exists on Google maps, but cannot actually be accessed on foot. The street address is on Gokomachi dori. Also, the signage is for Cafe Cinq 5, with Ryokan Machiya in Japanese. Makes it hard to find.
Stayed 2 nights in Feb 2018
Response from Kyoto Machiya Ryokan Cinq on 16 Feb 2018
Thank you so much for staying in our hotel. We are grateful that you have seem to enjoyed your stay. We will consider about your opinion and we will do our best to make it easier for our guests to arrive at our hotel. Once again, thank you very much for staying and we are looking forward to your next stay.

10/10 Excellent

Gabriel, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool Hotel
walkable distance, close to tourist attractions, food wise is questionable, but cosy!
Stayed 1 night in Jan 2018
Response from Kyoto Machiya Ryokan Cinq on 25 Jan 2018
Thank you for staying at our hotel. We are grateful to hear that you have enjoyed your stay in Kyoto. We are looking forward to have you back again.

4/10 Poor

Yumiko

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
一人だったので広く感じた。 外国人には町屋風かも〜⁈ 階段が暗く壊れそうだった。 ティッシュの箱が空だったが、2日間ガマン‼︎
Stayed 2 nights in Nov 2022

8/10 Good

Virginie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Tres bien
Tres bien situé Chambre assez grande , belle salle de bain… lits un peu fermes.
Stayed 2 nights in Oct 2022
Response from TBY on 5 Nov 2022
ご利用ありがとうございました。

8/10 Good

よしき

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

アメニティの置き忘れがあったり、部屋が少し埃っぽかったり、お風呂のカビが気になりました。パジャマが無いことを記載して有れば良かったです。 お風呂の排水口の臭いなのか、トイレの臭いなのか、部屋の臭いが結構気になりました。後は車の音が結構気になりました。 立地は言う事なしに良かったです。
Stayed 1 night in Mar 2020

10/10 Excellent

KAZUYO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
綺麗で過ごしやすかったです。 チェックアウト時間が遅めだったので、ゆっくりできました。
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and a real tradition japanese house. Highly recommended
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
便利で楽しい場所にあります。カフェも大好きで、一度泊まってみたかったんです
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
非常に気に入りました。
部屋の雰囲気が良く、階下の賑わいさえも中世の宿屋に泊まっているかのようで心地よいです。 無駄を省いた設備・サービスも好みでした。 水回りのカビなど、清潔さは微妙だったり 従業員さんによって対応の良し悪しが全然違ったりはしますが、 遅くに着いても美味しいご飯が階下ですぐ食べられて(翌朝にはランチも)、場所も三条河原町近辺で、これだけ使い勝手の良い宿はそうそう無いと思います。 こだわりの寝具が揃っていることも、嬉しい驚きでした。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Trevligt ställe men vi hade behövt få tömma papperskorgarna under våra fyra nätter där. Bra att kunna tvätta och tumla kläderna gratis.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
浴衣があればなおよいです
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
部屋は隅はホコリだしテレビはなく
Stayed 3 nights in Apr 2019

4/10 Poor

ZEIZUNG

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
使用密碼門鎖自己確不知道密碼？其怪的住宿經驗。
我太晚到了，門口有留電話，但是工作人員透過電話確無法溝通，他自己不知道門的密碼，識了超過5組密碼，在寒冷的門口站了超過30分鐘以上。 密碼為甚麼不能早ㄧ點提供？工作人員自己也不知道密碼？？非常奇怪的情況.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
여기는 료칸과 카페 함께 운영중입니다. .특별지침에 따로 프론트가 없고 전화연락하라고 나와있는데 체크인 시간에 가니 프론트에 계셨습니다. 1층 카페 2층 료칸인데 보통 카페에서 일하시다 료칸손님 접수해주시는거 같습니다. 남자분이 료칸담당이신거같은데 영어로 친절하게 응대해주셨고 카페직원분들도 매우 친절하십니다. 돌아다닌다고 카페에서 못먹은게 아쉽긴하네요..방 청결상태나 화장실도 아주 깨끗합니다. 문열고 코너돌자마자 니시키시장이라 돌아보기도 좋고 교통편도 버스패스로 어디든지 돌아다녔습니다. 다음여행때도 다시 묵고싶네요
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
一階がカフェのためか夜の23時過ぎまで音楽の音漏れがひどくうるさく、ベッドのきしむ音もうるさく落ち着いて過ごせない。
Stayed 1 night in Mar 2019

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
感謝！
感謝！居心地がいい。 お陰さまで京都の出張がステキなものになりました。 キレイ、対応もいい、また宿泊したいです。 これからも京都に行ったら利用させて頂きます。 宜しくお願い致します。
Stayed 1 night in Feb 2019

10/10 Excellent

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適！快適！
すごくキレイでゆっくりと過ごせました。 サービスも行き届いていて快適！快適！ ありがとうございました。 なかなかこの辺りの良いホテルがなくて困っていましたが、 今回こちらに宿泊させて頂き、もう、定宿に決定。 またどうぞ宜しくお願い致します。
Stayed 1 night in Feb 2019

6/10 Okay

Juho

Liked: Room comfort
위치 좋고 방 분위기 괜찮음
방청소는 별도의 요금을 지불해야 했는데 청소요청 안하면 수건도 매일 스텝에게 달라고 해야했음
Stayed 2 nights in Dec 2018

10/10 Excellent

YIWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間住起來很舒服寬敞，走一整天的路回房間泡澡舒壓最舒服了！走路2分鐘就是711，到各景點也非常方便！只是房間內的網路有待改善，跑的不快
Stayed 3 nights in Nov 2018

8/10 Good

YASUNARI

Liked: Cleanliness
オシャレ宿
テレビが設置されてないのは日常から離れるにはいいけど、当日は台風の直撃だったのでテレビによる情報がリアルタイムに入らなかったので不便を感じたし妻が不安がっていた。その他設備では浴槽の底の周りがザラつきがありちょっと掃除ができてない感じ？ベッドは充分過ぎるくらいに広く快適。暗証番号による施錠には戸惑ったが外出時に鍵の紛失の心配がないのでありかな。床は黒い板張りで清潔なのかどうか妻が不安がってました。私は気にしませんでしたが。総じて快適に過ごせてフロントに気兼ねのいらない宿で立地もよく次回も利用したいと思います。
Stayed 1 night in Jul 2018

8/10 Good

Tatsuya

Liked: Cleanliness, property conditions & facilities, room comfort
まあまあだった。
場所は良い。カフェの2階にある。近くにコンビニもある。連泊だと部屋の掃除はない。値段相応と思う。どちらかといえば若い人が好みそう。
Response from Kyoto Machiya Ryokan Cinq on 16 Jun 2018
この度は当ホテルにご宿泊頂き誠にありがとうございます。 お客様のまたのお越しを心よりお待ちしております。

10/10 Excellent

Jus

Liked: Cleanliness, property conditions & facilities, room comfort
静かに自分の時間を過ごせる場所
交通量が少ない静かな通りにあります。明るすぎない室内、ゆったり浸かれる浴槽、テレビに頼らない時間を過ごせる空間、居心地のいい場所でした
Stayed 1 night in Jan 2018
Response from Kyoto Machiya Ryokan Cinq on 9 Feb 2018
この度は当ホテルにご宿泊頂き誠に有難うございます。 また、お客様のコメント、高評価誠にありがとうございます。 お客様のまたのお越しを心よりお待ちしております。

8/10 Good

dy, 福岡

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おしゃれなホテル
とてもきれいなホテルでした！ しかし教えて頂いたフロントの暗証番号が間違っていて夜中に締め出されてしまいました。 問い合わせると正しいものを教えてくださいましたが、少々不安な気持ちになったのでこの評価にさせていただきます！ 他は最高でした！ ありがとうございます！
Stayed 1 night in Jan 2018
Response from フロント on 5 Feb 2018
この度は当ホテルをご利用いただき誠にありがとうございます。 また、お客様に間違った暗証番号を伝えてしまった件に関しまして、お客様に不快な思いをさせてしまったことを心からお詫び申し上げます。 またのご利用を心よりお待ち申し上げております。

8/10 Good

CHAEYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전반적으로 만족스러움
일본분위기가 물씬 나는 곳이어었습니다 후기에 직원들이 불친절 하다고 하여 걱정했지만, 서툰 영어로 친절하게 안내 해줬습니다. 겨울이라 잘때 히터를 틀어도 조금 찬기운이 있엇지만 잠에서 깰정도는 아니었어요. 단점이라면, 옆방에서 말하는 소리가 다 들린다는것과 침대가 매트리스가 조금 단단하다는것 그리고 다 망가진 헤어드라이기는 교체가 필요해보였음 중심지 역에서 가까깝고 근처에 상점과 시장도 있어서 위치도 괜찮았습니다 가격대비 방 크기 욕조 전반적으로 만족스러웠음
Stayed 1 night in Jan 2018
Response from JAPANING on 9 Feb 2018
Thank you very much for staying in our hotel. If you have any problems on the hotel service, you can call to our office. We are sorry that the hair drier didn't properly work. We are hoping to see you again:)

8/10 Good

こば, 岡山

Liked: Cleanliness, staff & service, room comfort
駅近い町家ホテル
町家をキレイに改装した、とてもオシャレで素敵なホテルでした。 周辺にお店もたくさんあり、立地条件も良かったです。
Stayed 1 night in Dec 2017
Response from Kyoto Machiya Ryokan Cinq on 26 Dec 2017
この度は当ホテルにご宿泊頂き誠にありがとうございます。 お客様のまたのお越しを心よりお待ちしております。

4/10 Poor

Masatoshi

Liked: Cleanliness
紅葉時期とはいえ、コスパ悪し
部屋は清潔、スタッフの対応にも好感持てる、ロケーションにも文句なし。でも、混雑する時期とはいえ、あのクオリティーの宿泊施設で２人で１泊￥26,000は高過ぎ。
Stayed 1 night in Nov 2017
この度は当ホテルにご宿泊頂き誠にありがとうございます。 また、お客様の貴重なご意見ありがとうございます。 お客様のまたのお越しをお待ちしております。

8/10 Good

mono, 東京都

Liked: Cleanliness, room comfort
町家の雰囲気を思う存分楽しめる旅館
外から見ると、これぞ京都という感じの雰囲気の町家。中は一階のカフェと併設されています。お部屋もとてもきれいでかわいく、過ごしやすいです。アメニティは、シャンプー、コンディショナー、ボディソープはありましたが、フェイスウォッシュはありません。髪を梳かすブラシもないので、持参するとよいかもしれません。お湯を沸かすポットやグラスなどはあるのですが、ちょっとしたお茶やお菓子のサービスはなかったです。パジャマ等もないので、寝るときの衣類も必須だと思います。ご飯は付いていませんが、少し歩けばたくさんご飯を食べるところはありますし、コンビニもそんな遠くありません。少し歩いたところにはとても美味しいお酒とご飯を出しているところも多いので、街の散策もしつつごはんを外で食べると京都らしさをより感じれます。しかも時間内であれば一階のカフけェでもご飯が食べられるそうです。 旅館に関してはとてもよかったです。テレビがなく、お部屋に帰ってきたら旅の思い出話により花が咲きとても落ち着けました。
Stayed 1 night in Nov 2017
Response from 柿谷 on 21 Nov 2017
この度は当ホテルにご宿泊いただき誠にありがとうございました。貴重なご意見をたくさんいただきありがとうございます。良いホテル作りのためにぜひ参考にさせていただきます。またのご利用をスタッフ一同心よりお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
thank you very much for staying with us

10/10 Excellent

kethrina, L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日式氛圍 ，有獨立衛浴 ，近河源町 。
很有日式氣氛 ，又乾淨舒適的旅店 ，如果又喜歡日式氛圍又希望有獨立衛浴 ，這裡是很好的選擇 。近河源町徒步區 ，鬧中取靜 ，交通也很方便 。