Lobi

Ulasan untuk Mitsui Garden Hotel Kyoto Shinmachi Bettei

4 out of 5
Mitsui Garden Hotel Kyoto Shinmachi Bettei
361 Rokkaku-cho, Rokkaku-sagaru, Shinmachidori , Nakagyo-ku, Kyoto, Kyoto

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 655 dari 1001 ulasan" "
Penilaian 8 - Bagus. 266 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 55 dari 1001 ulasan" "
Penilaian 4 - Buruk. 21 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 4 dari 1001 ulasan" "

9,6/10

Kebersihan

9,4/10

Staf & layanan

9,2/10

Fasilitas

9,2/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Yumiko

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
No room upgrade, but they gave me the late check out time. I needed to leave early so I could not enjoy the benefit. Nice hotel overall. I liked the location which is quiet.
Menginap 1 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 1 Mei 2024
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your comment on our hotel. We are delighted that you appreciated our hotel so much during your stay with us.Our hotel is located at a traditional area surrounded by “Machiya” which is Kyoto Style historical townhouses, our building is a bit behind the main street. We would appreciate if you could enjoy the scenery of Shinmachi-dori, lined with “Machiya”.We will continue to strive to provide comfortable and safe spaces and services.

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Great hotel with rustic character and good amenities. Centrally located to temples, shrines and shops plus a short walk to the subway.
Menginap 4 malam pada bulan April 2024
Tanggapan dari Front office manager pada tanggal 27 Apr 2024
Thank you for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei.We are glad to hear that you have enjoyed your stay with us.As you know, our hotel is located at very convenient place to many sightseeing spots and easy access to public transportation such as city bus, train and subway. Nearest stations is just 6-7 minutes walking from our hotel. Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon.Front Office Manager

10/10 Sangat Bagus

Christine

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Incredible service and beautiful stay in the heart of Kyoto! Super peaceful to sleep here at night and I didn’t realize I got upgraded until I got here. The upgrade room was super spacious and it was at a discreet location. I forgot the name of the girl who checked us in but she was SO sweet! We also used the luggage forwarding service here as well and had a seamless process. Checkout is easy to navigate too as they have a kiosk for that. Overall, great 4 day, 3 night stay. Would highly recommend this location!
Menginap 3 malam pada bulan April 2024
Tanggapan dari Front Office Manager pada tanggal 23 Apr 2024
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your comment on our hotel.We are pleased to hear that you were satisfied with our staff service and location.We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.And it brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a small historical street called Shinmachi, and that makes our guests feel a special atmosphere that you can only feel in certain area in Kyoto.Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Mitsui Garden Hotel Kyoto Shinmachi Bettei

6/10 Cukup Baik

Joseph

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
They gave me a room with no windows!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 5 Apr 2024
Thank you very much for your recent stay with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei.Since our hotel is located in residential area, the windows in some types of room cannot be opened for our guests’ and neighbors’ security. Although the window is frosted, these rooms can still get gentle light when you open the window shade. We would suggest staying in the room with openable window such as Deluxe Twin or Superior Twin for your next stay with us so that you could enjoy traditional street scenery from the room.Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon.

10/10 Sangat Bagus

Monica

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent customer service and kind staff!!
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 3 Apr 2024
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your comment on our hotel.We are pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon.

6/10 Cukup Baik

wuhsiun, estes park

Disukai: Staf & layanan
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 21 Apr 2024
Thank you for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei, and taking your time to post your rating. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.

8/10 Bagus

Zongqi

Bepergian bersama teman
Disukai: Staf & layanan, fasilitas
Quiet area.
Menginap 7 malam pada bulan Maret 2024
Tanggapan dari Front office manager pada tanggal 30 Mar 2024
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

10/10 Sangat Bagus

?

Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 19 Apr 2024
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

10/10 Sangat Bagus

Grant

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
great location, convenient location, room where tight on space but beds comfy!
Menginap 5 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 25 Mar 2024
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your comment on our hotel.We are pleased to see that you are satisfied with the location and hotel's bed.We will continue to strive to provide comfortable and safe spaces and services.Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Kyoto, and hoping it will be soon.Front Office Manager

10/10 Sangat Bagus

Mike

Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 8 Apr 2024
Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.

10/10 Sangat Bagus

Jeremie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Very clean and excellent service. Breakfast too expensive
Menginap 4 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 17 Mar 2024
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a comment and opinion.We are pleased to hear that you were satisfied with our service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon.

10/10 Sangat Bagus

Jonathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff was very polite and helpful
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 17 Mar 2024
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment.We are pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. We will continue to strive to provide comfortable and safe spaces and services. We certainly hope to welcome you back again very soon.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 11 Mar 2024
Thank you very much for having stayed at Mitsui Garden Hotel Shinmachi Bettei.Also, we appreciate your complements on our hotel.We would be happy if you have enjoyed staying.We are looking forward to welcoming you back again on your future trip to Kyoto.

10/10 Sangat Bagus

Jedrick Daimler De Silva

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 10 Mar 2024
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent visit in Kyoto. We appreciate giving a good rating on our hotel's review.We hope to welcome you back again at our hotel in not distant future. Mitsui Garden Hotel Kyoto Shinmachi bettei

8/10 Bagus

Kazutaka

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 27 Mar 2024
この度は、三井ガーデンホテル京都新町別邸にご宿泊いただき、また当ホテルに高いご評価を賜り、誠にありがとうございます。此度の当館でのご滞在がお客様にとって忘れられない特別な思い出となりましたら幸いでございます。また京都にお越しの機会がございましたら、是非当ホテルをご利用下さいませ。改めまして、この度のご評価誠にありがとうございました。

10/10 Sangat Bagus

Amy, Claremont

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Easy to check in More comfortable beds
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Front Office Manager pada tanggal 6 Mar 2024
Thank you for taking the time to leave your review. We are delighted to hear that your check-in experience was easy and that you found our beds comfortable. Your feedback is greatly appreciated, and we hope to welcome you back to Mitsui Garden Hotel Kyoto Shinmachi Bettei in the future.Front Office Manager

10/10 Sangat Bagus

Shigemura

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 4 Mar 2024
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして誠にありがとうございます。評価を拝見する限り、ご満足いただけたご様子がお伺いでき大変光栄に存じます。今後ともお客様のご期待に添えるようスタッフ一同精進してまいります。お客様のお越しをスタッフ一同心よりお待ちしております。

10/10 Sangat Bagus

TAKESHI

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
良かったです
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 28 Feb 2024
この度は三井ガーデンホテル京都新町 別邸へご宿泊を賜りまして誠にありがとうございます。またお忙しいにも拘りませずご滞在の感想をお寄せいただき、重ねて御礼申し上げます。今回のご滞在におかれましてはご満足いただけたご様子が伺え、安堵しております。今後ともお客様のお声ひとつひとつを大切に、ご宿泊いただく皆さまに快適なご滞在となりますよう、より一層努力してまいります。次回もぜひご宿泊賜りますよう、スタッフ一同心よりお待ち申し上げております。三井ガーデンホテル京都新町 別邸宿泊支配人

10/10 Sangat Bagus

Winnie

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
The hot bath is very small .
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Front office manager pada tanggal 28 Feb 2024
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your comment on our hotel.We are very pleased to receive the highest evaluation. However, we are sorry to hear that the bath did not meet your expectations. We hope you will enjoy your stay in our public bath using artificial carbonated spring as well as the baths in your room.Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon.

8/10 Bagus

たくろう

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
とても良いホテル。 お風呂も広くホテル全体の雰囲気が良かった。
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 28 Feb 2024
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして誠にありがとうございます。また、ご多忙中にも拘りませずご感想をお寄せいただき重ねてお礼申しあげます。ご滞在におかれましては、「とても良いホテル」とのお褒めの言葉を頂戴いたしまして、大変恐縮でございます。ごゆっくりお過ごしいただけたご様子が伺え私どもも嬉しく存じます。今後もいただいたお言葉に恥じぬよう、サービス向上に努めてまいりますので、引き続きご愛顧の程お願い申しあげます。またのお越しをスタッフ一同心よりお待ち申しあげております。

10/10 Sangat Bagus

てつし

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
バス電車共にアクセスが良いホテルでした。朝食がとても美味しかったです。
Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Sang Su

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Public bath was really great.
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Front office manager pada tanggal 17 Feb 2024
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei.As you mentioned, our public bath using artificial carbonated spring is highly rated. We hope it made you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city.Once again, thank you for taking your time to review your recent stay with us.We are looking forward to welcoming you back again on your future trip to Kyoto.

10/10 Sangat Bagus

Sawako

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
大浴場があり、よかった。 朝ごはんやも、美味しくて良かった。
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari 三井ガーデンホテル京都新町 別邸  宿泊支配人 pada tanggal 13 Feb 2024
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして誠にありがとうございます。今回のご滞在につきましてお褒めのお言葉を賜ることができ大変嬉しく存じます。当ホテルの大浴場は人口炭酸泉を使用しており、通常のお湯よりも疲れを癒す効果があると言われております。また、朝食でございますがレストラン僧伽小野では京都産の食材や季節の味覚をふんだんに使用しております。お口に合いましたようで何よりでございます。今後ともお客様のお声ひとつひとつを大切に、ご宿泊いただく皆様にとって快適なご滞在となりますよう、より一層努力してまいります。お客様のまたのお越しをスタッフ一同心よりお待ちしております。

8/10 Bagus

Chao Yu

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Front Office Manager pada tanggal 21 Mar 2024
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

6/10 Cukup Baik

Hiroshi, Bunkyo-ku

Menginap 1 malam pada bulan Februari 2024
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 20 Mar 2024
この度は三井ガーデンホテル京都新町別邸にご宿泊いただきまして誠にありがとうございます。またご多忙にも拘らずご感想お寄せ頂きまして重ねてお礼申し上げます。滞在中はごゆっくりお過ごしいただけましたでしょうか。今後とも快適かつ安心してお過ごしいただける空間とサービスを提供できるよう努めてまいりますので、引き続きご愛顧の程お願い申しあげます。

10/10 Sangat Bagus

Hiroshi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Nice location, clean &b beautiful.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Front Office Manager pada tanggal 1 Feb 2024
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

8/10 Bagus

???

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 2 Feb 2024
この度は三井ガーデンホテル京都新町別邸にご宿泊いただきまして誠にありがとうございます。またご多忙にも拘らずご評価をいただき重ねてお礼申し上げます。滞在中はごゆっくりお過ごしいただけましたでしょうか。今後とも快適かつ安心してお過ごしいただける空間とサービスを提供できるよう努めてまいりますので、引き続きご愛顧の程お願い申しあげます。

10/10 Sangat Bagus

Mary, Cambria

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff and lobby was very nice rooms and little extras in room were great. The onsen was super and easy access Taxis easy to get and lots of restaurants nearby
Menginap 4 malam pada bulan Januari 2024
Tanggapan dari Front Office Manager pada tanggal 10 Feb 2024
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei.We are so pleased that you were satisfied with our hotel and staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable.We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great hotel and friendly staff
Had a very pleasant stay at this hotel. The staff were really friendly, always helping us with whatever we needed. The hotel was nice and calm and a short walking distance to cafes, restaurants, metro etc. the rooms were nice and comfortable, however there was no possibility to see through the windows which I though was a little claustrophobic. But nonetheless I recommend staying at this hotel, and would’ve definitely book again.
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Front Office Manager pada tanggal 28 Jan 2024
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are delighted that you enjoyed staying with us and that you are satisfied with our staff and the location.It is a great honor to get a comment that you recommend staying with us and you would definitely book again.However, we are sorry about the window in the room. As you mentioned, the windows in some types of room cannot be opened since our hotel is located in a residential area. Since we are surrounded by a lot of houses and apartments which local people live in, the windows faced to other buildings cannot be opened. We are sorry for this inconvenience, but would appreciate if you could understand. We have some types of room along the street called Shinmachi Street which you can open the window such as Deluxe Twin, Superior Twin, and Junior Sweet Twin. We hope you would try them for your next stay at our hotel.Once again, thank you very much for your time to review your recent experience at our hotel.We are looking forward to seeing you again.Mitsui Garden Hotel Kyoto Shinmachi Bettei

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
再到京都會再訂同集團酒店
第一次入住,酒店設計很好,配合了一些園藝,房間大,可開兩個行李箱,酒店浴場很舒服,check out後可附費將行李箱送到鄰近車站同集團的酒店,相當方㾘,會再試試同集團其他酒店
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari Front Office Manager pada tanggal 12 Jan 2024
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We are honored to receive your compliments on our hotel services. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel and our group hotels again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

6/10 Cukup Baik

SAORI

Menginap 2 malam pada bulan Januari 2024
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 28 Jan 2024
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして誠にありがとうございます。また、ご多忙中にもかかわらずご感想をお寄せいただき重ねてお礼申しあげます。しかしながら、ご滞在におかれましてはご期待に沿えない部分もあったようで残念に存じます。今後ともお客様皆様のご意見を拝聴し、よりご満足いただけるホテルを目指して参りますので、引き続きご愛顧いただけますと幸いでございます。お客様のまたのお越しを心よりお待ち申しあげております。

10/10 Sangat Bagus

MASAAKI

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Januari 2024
Tanggapan dari 宿泊支配人 pada tanggal 10 Jan 2024
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして誠にありがとうございます。また、ご多忙中にも拘りませずご感想をお寄せいただき重ねてお礼申しあげます。当館でのご滞在に関しまして、高くご評価いただき大変嬉しく存じます。何かお気づきの点がございましたらお申し付けくださいませ。今後ともお客様のお声ひとつひとつを大切に、ご宿泊いただく皆さまに快適なご滞在となりますよう、より一層努力してまいりますので、次回もぜひご宿泊賜りますよう、スタッフ一同心よりお待ち申し上げております。三井ガーデンホテル京都新町 別邸宿泊支配人

10/10 Sangat Bagus

Jacky

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The hotel is realatively new and clean with a Japanese traditional feel. Staff are friendly and helpful. They speak fluent english and had no problem communicate with foreigner. Location is good. About 10min walk from Kyoto main station which is where subway and shops are located as well. Plenty small local restaurants arounds. I would definitely come back here again next time when we visit Kyoto
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 10 Jan 2024
Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable comment. We are so pleased to read your review that you fully enjoyed your stay with us.We are very honored to receive your compliments regarding the service of our staff and our location.Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon.Front Office Manager

10/10 Sangat Bagus

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Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari 宿泊支配人 pada tanggal 10 Jan 2024
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして誠にありがとうございます。また、ご多忙中にも拘りませずご感想をお寄せいただき重ねてお礼申しあげます。当館でのご滞在に関しまして、高くご評価いただき大変嬉しく存じます。何かお気づきの点がございましたらお申し付けくださいませ。今後ともお客様のお声ひとつひとつを大切に、ご宿泊いただく皆さまに快適なご滞在となりますよう、より一層努力してまいりますので、次回もぜひご宿泊賜りますよう、スタッフ一同心よりお待ち申し上げております。三井ガーデンホテル京都新町 別邸宿泊支配人

8/10 Bagus

CAROL LIAN LIH

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Splendid stay in old charm Kyoto style hotel
Didnt realize there are so many Mitsui Garden Hotel, and i went to the wrong one near Kyoto station which is only 5 mins walk. Finally arrived at my hotel via taxi (12 mins). Hotel was very zen and minimalistic yet cozy with traditional Kyoto charm. It is about 8 mins walk to the KR train station, and the main street has restaurant, convenience store, and further 10 mins away is a vibrant shopping street with Louis Vuittion, Takashimaya, Daimaru, Tokyu Hands, bookstore and more. Hotel reception was most helpful in recommending my free day with a visit to Kiyomizudera Temple which is a tourist spot i was hoping to find, after some 20 years which i had no memory of. And finally i enjoyed the 3 days at the Onsen, and i will definitely recommend this hotel to all visiting Kyoto
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 28 Des 2023
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a valuable and detailed comment. We are delighted that you enjoyed staying with us and that you are satisfied with the location and our staff. It is also a great honor to get the comment that you will definitely recommend our hotel to all visiting Kyoto.Once again, thank you for taking your time to review your recent stay with us.We are looking forward to seeing you again, and hope it will be soon.Mitsui Garden Hotel Kyoto Shinmachi Bettei

10/10 Sangat Bagus

liang cheak

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Love this hotel as onsen is super nice and the room is good. Though as Expedia vip gold we don’t get upgrade the staff still very nice. Breakfast was super good too.
Tanggapan dari Front Office Manager pada tanggal 5 Feb 2024
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your detailed comment on our hotel.We are so pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city. Also we are pleased to hear that you were satisfied with our staff service and breakfast. However, We are sorry about the up-grade. We could not do it due to unavailability of the rooms. Thank you very much again for your time providing us your feedback which is very important to all of us.We are looking forward to welcoming you again on your future trip to Kyoto.

10/10 Sangat Bagus

JULIE

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 10 Jan 2024
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment. Front Office Manager

4/10 Buruk

Traveler terverifikasi

Disukai: Kebersihan
Tidak Disukai: Kenyamanan kamar
せっかくの京都一人旅
最近の京都旅にはこちらにお世話になっています 今春から朝食が用意されている店舗が変わり、フルビュッフェがハーフビュッフェになり期待してました 和洋の八寸をメインにハーフビュッフェ仕様 ルームチャージでお願いし、テーブルでサインし 和スタイルでオーダーしましたが朝7時の入店で15分ほど 待ちましたが提供される事は無く、確認をお願いしたところオーダーは通っておらず、時間の都合でキャンセルしました 待っている間に、ビュッフェのよくあるオレンジジュース をグラス一杯頂いたのですが会計でハーフビュッフェ使用で1800円の請求をされました テーブルの状態も確認せずの請求に納得いかず、反論させて頂き支払う事は無く退店しました 請求必須の僧伽小野の対応に呆れた最悪の朝でした ホテルスタッフの皆さんはいつの滞在でも親切丁寧で この度の件でも何の落ち度も無い皆さんがお詫び下さり 大変恐縮しました ホテルの立地やサービス、ホテルスタッフの皆さんには いつも心地よい対応を頂き感謝申し上げます
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 5 Jan 2024
いつも三井ガーデンホテル京都新町 別邸をご利用いただきまして誠にありがとうございます。また、ご多忙中にも拘りませずご感想をお寄せいただき重ねてお礼申しあげます。しかしながら、レストランスタッフの対応に至らない点がございましたことによりご不快の念をお掛けすることになり、誠に申し訳ございません。また、お客様に対して十分な確認の無いままご精算のご案内をすることとなってしまったことにつきましても恥じ入るばかりでございます。今回いただいたご指摘はレストランスタッフへ共有させていただき、ご案内オペレーションの再確認および改善をしてまいる所存でございます。改めまして、この度は大変貴重なご感想をお聞かせいただきまして、誠にありがとうございました。甚だ手前勝手なお願いではございますが、この度の件ご寛容賜り、またのご利用をスタッフ一同心よりお待ち申しあげております。

10/10 Sangat Bagus

Peter

Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 5 Jan 2024
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your comment on our hotel.Thank you for your perfect rating to us and we are very happy to hear that you were impressed with our hotel. We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future. Mitsui Garden Hotel Kyoto Shinmachi betteiFront office manager

8/10 Bagus

Junghyun

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 12 Des 2023
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

10/10 Sangat Bagus

エミ

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 10 Des 2023
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして誠にありがとうございます。また、ご多忙中にも拘りませずご感想をお寄せいただき重ねてお礼申しあげます。当館でのご滞在に関しまして、高くご評価いただき大変嬉しく存じます。何かお気づきの点がございましたらお申し付けくださいませ。今後ともお客様のお声ひとつひとつを大切に、ご宿泊いただく皆さまに快適なご滞在となりますよう、より一層努力してまいりますので、次回もぜひご宿泊賜りますよう、スタッフ一同心よりお待ち申し上げております。三井ガーデンホテル京都新町 別邸宿泊支配人

10/10 Sangat Bagus

Pedro

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Um bom hotel com toques tradicionais japoneses
Um hotel muito agradável e bem localizado em Kyoto. Recepção excelente Onsen calmo e despretensioso
Menginap 3 malam pada bulan Desember 2023
Tanggapan dari Front Office Manager pada tanggal 9 Des 2023
Thank you so much for having stayed at Mitsui Garden Hotel Kyoto Shinmachi Bettei and taking your time to write a wonderful comment.We are so pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city. Once again, we sincerely appreciate the comment you gave us. We certainly hope to welcome you back again very soon.Front Office Manager

10/10 Sangat Bagus

Phoebe

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The public bath at the hotel was very nice and relaxing! The staff were very helpful during check-in. The room was very clean as well!
Menginap 2 malam pada bulan November 2023
Tanggapan dari Front Office Manager pada tanggal 5 Des 2023
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your comment on our hotel.We are so pleased that you were satisfied with our public bath facility. Our public bath using artificial carbonated spring is highly rated. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city.We are pleased to hear that you were satisfied with our staff service. We constantly strive our guests in ways that cater to their needs and are very happy that our staff made your stay comfortable. Thank you so much again for taking the time to offer your valuable opinion. We hope to welcome you all back again soon.

10/10 Sangat Bagus

Lee

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 3 malam pada bulan November 2023
Tanggapan dari Front Office Manager pada tanggal 5 Des 2023
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We hope this Kyoto trip becomes unforgettable and exceptional memory for you. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment.

6/10 Cukup Baik

Adoree

Disukai: Kebersihan, staf & layanan
Menginap 1 malam pada bulan November 2023
Tanggapan dari Front Office Manager pada tanggal 5 Des 2023
Thank you very much for choosing Mitsui Garden Hotel Kyoto Shinmachi Bettei for your recent stay in Kyoto and for your evaluation on our hotel. We hope you had a relaxing stay with us. We will continue to strive to provide you with a space and service where you can spend your stay in comfort and peace of mind, and we look forward to your continued patronage.

8/10 Bagus

ritsuko

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Not enough lighting
I was disappointed that the hotel room I stayed did not have a real window to get natural sunlight. Also the room was decorated with dark tone colours that was nicely designed but it was dark altogether, not enough light to read a book or operate computer.
Menginap 5 malam pada bulan November 2023
Tanggapan dari Front Office Manager pada tanggal 5 Des 2023
Thank you very much for staying at Mitsui Garden Hotel Kyoto Shinmachi Bettei.We would like to thank you again for taking the time out of your busy schedule to provide us with your evaluation.We regret that we were unable to meet your expectations regarding the lighting in your room.We understand that it will be difficult to make immediate improvements, but we will appreciate your valuable feedback and will use it as a reference when renovating.We will continue to make every effort to be the hotel of choice for our guests. We are looking forward to welcoming you again on your future trip to Kyoto.

6/10 Cukup Baik

SHUHEI

Disukai: Kebersihan
Menginap 1 malam pada bulan November 2023
Tanggapan dari 宿泊支配人 pada tanggal 28 Nov 2023
平素より三井ガーデンホテルホテルズをご愛顧いただきまして誠にありがとうございます。また、ご多忙中にも拘りませずご感想をお寄せいただき重ねてお礼申しあげます。滞在中はごゆっくりお過ごしいただけましたでしょうか。何かお気づきの点がございましたらお申し付けくださいませ。今後とも快適かつ安心してお過ごしいただける空間とサービスを提供できるよう努めてまいりますので、引き続きご愛顧の程お願い申しあげます。三井ガーデンホテル京都新町 別邸宿泊支配人

10/10 Sangat Bagus

Takafusa

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan November 2023
Tanggapan dari 三井ガーデンホテル京都新町 別邸 宿泊支配人 pada tanggal 28 Nov 2023
この度は三井ガーデンホテル京都新町 別邸にご宿泊を賜りまして誠にありがとうございます。また、ご多忙中にも拘らずご感想をお寄せいただき、重ねてお礼申しあげます。ご滞在につきまして、ご満足いただけたご様子が伺え私どもも大変嬉しく存じます。今後もお客様にいただいたお言葉に恥じぬよう、サービス向上に努めてまいりますので、引き続きご愛顧の程お願い申しあげます。お客様にまたお会いできます日をスタッフ一同楽しみにしております。三井ガーデンホテル京都新町 別邸 宿泊支配人

10/10 Sangat Bagus

もりゆき

Disukai: Staf & layanan, kondisi & fasilitas properti
大浴場も良かったです。
Menginap 1 malam pada bulan November 2023
Tanggapan dari 宿泊支配人 pada tanggal 20 Nov 2023
この度は三井ガーデンホテル京都新町 別邸にご宿泊いただきまして、誠にありがとうございます。また、ご多忙中にも拘りませずご感想をお寄せいただき重ねて御礼申しあげます。当ホテルの大浴場をご利用いただき誠にありがとうございます。お気に召していただきました大浴場では、人工炭酸泉を使用しております。体内の血流を促進し、通常のお湯に浸かるよりも疲れを癒す効果があると言われております。お寛ぎいただけたようで何よりでございます。今後とも快適かつ安心してお過ごしいただける空間とサービスを提供できるよう努めてまいりますので、引き続きご愛顧賜りますようお願い申しあげます。またのご来館をスタッフ一同心よりお待ち申しあげております。宿泊支配人

10/10 Sangat Bagus

Bozhidar

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff is wonderful and rooms are very nice. Enjoyed our stay in Kyoto as hitel is a short walk from the main street shopping area and close to public transportation. We used taxis which for the size of this city are not very expensive.
Menginap 4 malam pada bulan November 2023
Tanggapan dari Front Office Manager pada tanggal 19 Nov 2023
Thank you for having stayed with us at Mitsui Garden Hotel Kyoto Shinmachi Bettei and high rating to our hotel. We are very honored to receive your compliments on our hotel services and staff.It brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a small historical street called Shinmachi, and that makes our guests feel a special atmosphere that you can only feel in certain area in Kyoto. We look forward to welcoming you back to our hotel again on your next opportunity to visit Kyoto Japan. Again, thank you for your assessment. Mitsui Garden Hotel Kyoto Shinmachi bettei