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Ulasan untuk Beta Service Apartment

3 out of 5
Beta Service Apartment
Financial Park, Level 3, Main Office Tower, Labuan

Ulasan

8,0

Sangat Baik

Penilaian 10 - Sangat Bagus. 14 dari 41 ulasan" "
Penilaian 8 - Bagus. 18 dari 41 ulasan" "
Penilaian 6 - Cukup Baik. 5 dari 41 ulasan" "
Penilaian 4 - Buruk. 3 dari 41 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 41 ulasan" "

7,8/10

Kebersihan

8,4/10

Staf & layanan

8,0/10

Fasilitas

7,2/10

Kondisi & fasilitas properti

Ulasan

10/10 Sangat Bagus

Chong Tsuey Yuh

Disukai: Kebersihan, fasilitas
Tidak Disukai: Kondisi & fasilitas properti
The furniture quite old and weird smell
Menginap 3 malam pada bulan November 2022

10/10 Sangat Bagus

Mohammad Sofri

Menginap 1 malam pada bulan September 2022

10/10 Sangat Bagus

Ayu

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Good view
Menginap 1 malam pada bulan September 2022

8/10 Bagus

Zohari

Bepergian bersama keluarga
Disukai: Kebersihan, kenyamanan kamar
It was quite a nice and cozy place and spacious. The view was fantastic facing the sea and quite comfortable eventhough the property is a bit old.
Menginap 1 malam pada bulan Maret 2020

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
It's comfortable to come with family.
Menginap 1 malam pada bulan Februari 2020

6/10 Cukup Baik

NUR ARIANAVIYAH

Bepergian bersama keluarga
Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
My review for Beta Apartment
So - so. They have to improve the clean-service, my sofa smells so bad!
Menginap 3 malam pada bulan Desember 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas
All of the properties are well except for the iron
Menginap 1 malam pada bulan September 2019
Tanggapan dari CSM pada tanggal 10 Sep 2019
Greeting from Beta Service Apartment, Labuan. Thank you for your feedback, we wish to inform you that Iron & Iron board is on request.

10/10 Sangat Bagus

JAMALHM

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Tidak Disukai: Fasilitas
Location was excellent close to the shops and restaurants. Rooms was fine but when we enter we smell Durians where my wife did not like to eat durian or the smell of durian. Bath towels look very very old and smelly. Rooms AC works very well and it was cold. Others were ok.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari CSM pada tanggal 16 Jul 2019
Dear En.Jamal, thank for your time to feedback us, we shall strive forward to improve our quality of linen use in all room. Once again Thank you.

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juli 2019

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great stay
Great view and the rooms are awesome.
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari csm pada tanggal 15 Jul 2019
Greeting from Beta service apartment, we wish to thank you for staying with us.

8/10 Bagus

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Herni

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Juni 2019

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2019
Tanggapan dari CSM pada tanggal 10 Jun 2019
Thank you for staying with us at Beta Service Apartment, Labuan FT

10/10 Sangat Bagus

HELEN

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A one-stop paradise in Labuan
It was amazing with spacious room & spectacular view from above. It was comfortable as there is shopping mall within the building including duty-free shops so we don't have to shop elsewhere.
Menginap 2 malam pada bulan Mei 2019
Tanggapan dari CSM pada tanggal 10 Jun 2019
Hi Helen, Thank you for your time and feedback. Looking forward to welcome you in the near future.

4/10 Buruk

Traveler terverifikasi

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Need renovation, the property is old, dirty, event all the furniture old
Menginap 2 malam pada bulan Maret 2019
Tanggapan dari CSM pada tanggal 4 Apr 2019
We have taken note and thank you for the feedback

10/10 Sangat Bagus

Rosni

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
The room was beautiful, spacious and clean. Wonderful place to stay.
Menginap 1 malam pada bulan Maret 2019
Tanggapan dari CSM pada tanggal 4 Apr 2019
Thanks you

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Maret 2019

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Menginap 1 malam pada bulan Februari 2019

8/10 Bagus

Jamri

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Desember 2018

8/10 Bagus

Traveler terverifikasi

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
the property is good
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari iskandar pada tanggal 26 Des 2018
Yes, We doing well to maintain. Thank You.

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, kondisi & fasilitas properti
Great but could be improved.
The apartment room is great, the design is very modern, although the air conditioners in the bedrooms could have been strategically placed (for more comfort, the air-conds could have been placed facing the beds). The facility such as the swimming pool was nice, although the service counter could have been more informative about their facilities such as the opening and closing time, cards needed to get into the facilities, etc, especially during check-ins. There should be a signage stating the opening and closing time of the facilities. During cleaning of the pool, there should be a sign stating so outside in which the service counter should also be aware of this so they could also help inform the guests. The overall hospitality was not so bad, although it could be improved.
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari iskandar pada tanggal 24 Des 2018
Thanks for staying with us, We appreciate your feedback, We will address this directly.

8/10 Bagus

Friend, Bn

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Sofa need changing...smelly but ovrall service ok.need proper cleaning
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari iskandar pada tanggal 19 Des 2018
thank you for your comment. we are look and do it.

8/10 Bagus

Bapak

Disukai: Staf & layanan, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2018
Tanggapan dari iskandar pada tanggal 24 Des 2018
Thanks you for staying with us.

8/10 Bagus

mohammad safwan

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2018
Tanggapan dari iskandar pada tanggal 24 Des 2018
Thanks you for staying with us.

8/10 Bagus

Esther

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Oktober 2018

10/10 Sangat Bagus

SITI ZUBIDAH

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2018

10/10 Sangat Bagus

Traveler terverifikasi

Best Place to stay
The best place to stay. We really love it. Next time we will come back again. Thank you beta!
Menginap 1 malam pada bulan Agustus 2018
Tanggapan dari jose pada tanggal 8 Sep 2018
Thank you. We wish you have a good day.

6/10 Cukup Baik

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Tidak Disukai: Kondisi & fasilitas properti
lack of maintenance for drainage
Got water ponding inside bathroom, inform to reception to do repair after 20 minutes
Menginap 1 malam pada bulan Juli 2018
Tanggapan dari CSM pada tanggal 10 Jan 2019
Thank you for staying with Beta Service Apartment. We have taken note on your comment and we shall improve and take action. Once again we thank you for the feedback.

6/10 Cukup Baik

Traveler terverifikasi

Menginap 1 malam pada bulan Juni 2018

8/10 Bagus

Geoff, Kota Kinabalu

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice view
I always choosed Beta Apartment when visiting Labuan because its better then room only. It remind me of my own apartment.
Menginap 1 malam pada bulan April 2018

8/10 Bagus

mohd taufiq

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

6/10 Cukup Baik

ana, sabah

Disukai: Staf & layanan
Tidak Disukai: Kebersihan
strategic location
easy to find food..in the middle of town...banyak kedai chocolate...
Menginap 2 malam pada bulan April 2018

2/10 Sangat Buruk

Traveler terverifikasi

Tidak Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Bad service and lousy apartment
No currenct electric and The air con not cool .....almost 3days.....till the night the aircon start not cool and 2days no electric....my kids and my family can’t sleep well for 2days.....the facilities very old and the cupboard got bad smell.....the floor also tidy...we use slipper in the dinning room........the water heater for shower....sometimes not hot....and the hotel no respond anything and any feedback to us when no electric coming for that 2days....no next time for me........
Menginap 5 malam pada bulan Maret 2018
Tanggapan dari CSM pada tanggal 3 Apr 2018
Thank you for your support towards Beta Service Apartment. The unpleasant incident which was occurred during your stay recently was brought to the relevant authority that should not happened in the near future. Please accept our grave apologies for the inconveniences due to our shortfalls. Rest assured that we will continue to strive greater service excellence in order to keep up with the demand of our value guests.

6/10 Cukup Baik

winson, malaysia

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Old hotel
Hotel is too old and no maintain at all, room dirty like few year no ppl stay.
Menginap 2 malam pada bulan Maret 2018
Tanggapan dari CSM pada tanggal 3 Apr 2018
We thank you for the feedback, we have taken note and shall improve further. Regards

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2018

10/10 Sangat Bagus

zubaidah, kota kinabalu, kk

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Hotel yang bagus dan memudahkan
Sangat gembira, bilik sangat besar dengan kemudahan 5 bilik air, kolam renang juga sangat berpuas hati..
Menginap 2 malam pada bulan Februari 2018

4/10 Buruk

E.nicole, kota kinabalu

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
good location but not hotel room is bed
I was given room 5 floor, the room was ok big can fit in 4 person but the problem is the room was very old and a lot off maintenance have to be done. Bed is not comfort, now side lamp, shower handle came off, toilet is not flushing very well and the room wall is feeling off.
Menginap 1 malam pada bulan Februari 2018
Tanggapan dari CSM pada tanggal 7 Feb 2018
Greeting from Beta Service Apartment, Labuan. We thank you for the feedback and please accept our grave apologies for the inconveniences caused due to our shortfalls. The mentioned table lamp only available in another category of room. The rectification works on the wall shall take effect in all guests room by our appointed contractor on stages. Rest assured that we will continue to strive greater service excellence in order to keep up with the demand of our valued guests. Thanks you

8/10 Bagus

Majorie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Januari 2018

8/10 Bagus

jay, kuala lumpur

Disukai: Kebersihan, staf & layanan, kenyamanan kamar
Very spacious. Suitable for a large group.
Reasonably priced. Great for family. Easy access to foodies, chocolates and bank.
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Asrina pada tanggal 17 Jan 2018
Thank you for staying with us hope to see you again.

10/10 Sangat Bagus

Mohd Ali

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
ideal for family trio
Just Nice
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Asrina pada tanggal 17 Jan 2018
Thank you for staying with us hope to see you again.

4/10 Buruk

bell, kuala lumpur

Tidak Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
The water very dirty because long time not use the room.. the cleanliness also not satisfying
Menginap 1 malam pada bulan Desember 2017
Tanggapan dari Customer Service Manager pada tanggal 17 Jan 2018
Dear Valued Guest, We thank you for staying with Beta Service Apartment. We have taken note on your comment and we shall improve and take action. Once again we thank you for the feedback.