2/10 Sangat Buruk
DOROTHY
27 Jul 2025
Disukai: Kebersihan
Tidak Disukai: Staf & layanan, fasilitas
YOU CHARGED MY CREDIT CARD $30/DAY FOR AMENITIES??? WHAT AMENITIES???
I WAS NOT TOLD AT CHECK-IN THAT $30/DAY WAS GOING TO BE CHARGED, I WAS TOLD $50. WAS BEING HELD IN CASE OF DAMAGES OR INCIDENTALS.
PLEASE TELL ME WHAT AMENITIES WERE ALLOWED ME???
WARM COFFEE IN A THERMOS FOR 2 HOURS IN THE MORNING.
1 BOTTLE OF WATER IN THE REFRIGERATOR UPON CHECK IN , NEVER REPLACED
NO DAILY SERVICE, WE USED THE SAME TOWELS FOR THE ENTIRE STAY.
YOU HAVE NO POOL
AND HAD TO TAKE CARE OF OUR OWN TRASH.
NO ICE MACHINE AVAILABLE
THE RESTAURANT AND PUB WERE NOT AVAILABLE AT CHECKI N.
THE "BEACH"??? SURROUNDED BY MOTOR BOATS AND THE POWER WASHING OF THE DOCKS INTO THE WATER. NOT SAFE FOR SWIMMING.WITH OIL/FUEL RUN OFF.
THE PARKING LOT IS IN DIRE NEED OF REPAIR. MY FRIEND TRIPPED ON THE BROKEN CONCRETE AND STRAINED HER NEWLY REPLACED KNEE, ALMOST FALLING ON HER FACE, HAD I NOT CAUGHT HER. AN ANENITY?
WHEN I ASKED AT THE CHECK OUT I WAS TOLD , "THE COFFEE" WAS THE AMENITY.
NOW TELL ME WHY YOU CHARGE $30/DAY FOR "THE AMENITIES"???
I WOULD LOVE A PHONE CALL FROM YOUR MANAGEMENT WITH AN
EXPLANATION.
IF YOU DON'T WANT CUSTOMERS TO USE EXPEDIA ...DONT ADVERTISE WITH EXPEDIA.
DOROTHY ROBERTS
508-542-0080
DOEOZ29@HOTMAIL.COM
DOROTHY
Menginap 3 malam pada bulan Juli 2025
