6/10 Cukup Baik
Cyril
Bepergian bersama keluarga
19 Mei 2024
Main desk was understaffed. The one employee working there was friendly and efficient, but there was a line of people waiting to check in.
Snacks, drinks, and alcohol were available for sale in the lobby, but the automated payment system was out of order and the single desk staffer was overwhelmed with checking in guests.
Room was not available for check in at 3:00 PM as advertised. Was assigned a handicap access room, which we did not request. Design of this room allowed shower water to spread to the floor of the bathroom. No bath mat was included in the linens.
Floors of guest room were recently cleaned, but sticky throughout the stay.
Hotels back lot is on the banks of Contraband Bayou, but the banks of the bayou were covered with litter. Outdoor upholstered seating area furniture has no cover and was wet from recent rains.
Breakfast bar setup was insufficient for the volume of users.
This hotel could be much improved, probably with just a higher level of staffing in all areas from the front desk, to housekeeping, to general maintenance.
Cyril
Menginap 1 malam pada bulan Mei 2024