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Ulasan untuk Eden Resort and Suites, BW Premier Collection

3.5 out of 5
Eden Resort and Suites, BW Premier Collection
222 Eden Road, Lancaster, PA

Ulasan

9,2

Luar biasa

Penilaian 10 - Sangat Bagus. 728 dari 1001 ulasan" "
Penilaian 8 - Bagus. 165 dari 1001 ulasan" "
Penilaian 6 - Cukup Baik. 54 dari 1001 ulasan" "
Penilaian 4 - Buruk. 31 dari 1001 ulasan" "
Penilaian 2 - Sangat Buruk. 23 dari 1001 ulasan" "

9,4/10

Kebersihan

9,2/10

Staf & layanan

9,2/10

Fasilitas

9,4/10

Kondisi & fasilitas properti

9,0/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Eric

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very nice resort
Menginap 1 malam pada bulan Mei 2024

10/10 Sangat Bagus

Deborah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Very friendly staff, the young lady at the front desk was super friendly and very welcoming and the chocolate given to us upon arrival was a very nice touch and it was delious! The room was very nice and clean as well as the entire property. Out waiter for breakfast was very friendly and attentive. If I visit Lancaster in the future I will be back!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

tia

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Variety of rooms.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Gary

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
An awesome hotel to stay in Lancaster!
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Tatiana

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
When I got to the hotel (close to 1 am), I had to wait approximately 5-7 minutes for a desk clerk to appear. She and another coworker were in the back with a closed door. While I was waiting, two others joined me and they advised that the clerk was often hidden in the back room. Otherwise, check in was fine. The hotel is nice but our room was obviously updated without being done in a quality manner.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Catherine

Disukai: Kebersihan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

6/10 Cukup Baik

Ed

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Did not like, the inconsiderate guests. Night time was very noisy. Got very little sleep. Not happy about that. Everything else was great.
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Nelson

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
Great clean place to stay
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Regina

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful inside and out!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Ruby

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful resort will be back
Menginap 4 malam pada bulan April 2024

10/10 Sangat Bagus

Brandii

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Vanessa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Nice place
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Dina

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Loved everything about this resort! Clean, friendly, great amenities, convenient parking & close to Dutch wonderland and all that Amish country has to offer!
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Judy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Hotel is beautiful. People are friendly and helpful. It's clean and well stocked with all our needs.
Menginap 1 malam pada bulan April 2024

8/10 Bagus

Yvonne

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Paul

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Spacious. Very clean and updated property.
Menginap 2 malam pada bulan April 2024

10/10 Sangat Bagus

Andrea

Bepergian bersama keluarga
Very clean, nice place to stay
Menginap 1 malam pada bulan Maret 2024

10/10 Sangat Bagus

Angela

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Beautiful! Pool and hot tub was great! Service and rooms great!
Menginap 1 malam pada bulan April 2024

8/10 Bagus

James

Menginap 2 malam pada bulan April 2024

8/10 Bagus

fiorella

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
love having the privacy inside the same room
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Ever

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It is one of the better hotels in the area, definitely will visit it again
Menginap 1 malam pada bulan April 2024

10/10 Sangat Bagus

Maritza

Menginap 2 malam pada bulan Maret 2024

10/10 Sangat Bagus

Enriqueta

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
It was very clean, comforting and kid friendly. We come here every year to Enjoy the sight and sound theater. Also the front desk was Elbert polite by providing us with water. Love it here🤗
Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Jessica

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
It was a very nice, clean, and to me fancy hotel. The indoor pool and whirlpool were nice to relax in. I did not order any food though cuz it was a little too pricy for me at that time. I will definitely go here again next year, when Zenkaicon is happening.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 30 Mar 2024
Jessica, thank you for your review. We're glad that you enjoyed your stay and our indoor pool and that you will definitely be back. We look forward to welcoming you back. -Eden Resort Team

10/10 Sangat Bagus

Linda

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent stay for my daughter’s cheerleading competition. Loved the pool!
Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Eden Resort Team pada tanggal 30 Mar 2024
Linda, thank you for your 5 rating. We're glad that you had an excellent stay for your daughter's cheerleading competition. We hope that you can come back soon. -Eden Resort Team

10/10 Sangat Bagus

Nancy

Menginap 1 malam pada bulan Maret 2024

8/10 Bagus

Abolanle

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really good!
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 30 Mar 2024
Abolante, thank you for your review. We're glad that you had a really good stay here. We hope that you can stay here again soon. -Eden Resort Team

6/10 Cukup Baik

Catherine, Glendale

Disukai: Kebersihan
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 30 Mar 2024
Thank you for your review, Catherine. We would welcome the opportunity to learn how we could have provided the exceptional stay that is typical for our guests - please do not hesitate to contact us directly. -Eden Resort Team

10/10 Sangat Bagus

Hyun Hee

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 30 Mar 2024
Thank you for your 5 rating, Hyun Hee. We hope that you can return soon. -Eden Resort Team

10/10 Sangat Bagus

Marco

Bepergian bersama teman
It was a very nice stay at the Eder resort and I will be going there again
Menginap 3 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 27 Mar 2024
Marco, thank you for your 5 rating. We're glad that you had a nice stay here and that you will come back. We look forward to welcoming you back. -Eden Resort Team

8/10 Bagus

Margaret

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 27 Mar 2024
Thank you for your review, Margaret. We hope that you can return soon. -Eden Resort Team

10/10 Sangat Bagus

Tronisha, Temple hills

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The suite. Separate bedroom for the kids 10/10 recommend!!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Tronisha, thank you for your 5 rating. We're glad that you enjoyed your suite with your family. We hope that you can stay with us again soon. -Eden Resort Team

8/10 Bagus

Crystal

Bepergian dalam rombongan, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas
Eden was very nice but honestly i think it was extremely over priced. We stayed in a suite. But other than having a seperate bedroom it wasnt anything special. It seemed like the rooms needed updating and there were kids/teenagers running through the halls , knocking on doors, amd being extremely loud till after 1am. The indoor pool was small and heavily chemicaled. The breakfast buffet was good but again it seemed over priced for what was on the buffet. It was a mice place but wont stay there again.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Crystal, thank you for your review. We sincerely appreciate your comments. Please keep in mind that we continually reinvest in renovating all areas of the hotel, including our guest rooms. We hope that you will reconsider staying with us again so that we can provide an exceptional experience. -Eden Resort Team

10/10 Sangat Bagus

Annette

Bepergian bersama keluarga
Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Great place for the price!
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Annette, thank you for your 5 rating. We're glad that you had a great stay here. We hope that you can come back soon. -Eden Resort Team

10/10 Sangat Bagus

Stephen

Bepergian bersama teman
Disukai: Fasilitas
Beautiful resort comfortable beds
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Stephen, thank you for your 5 rating. We're glad that you enjoyed your stay here and hope that you can stay with us again soon. -Eden Resort Team

10/10 Sangat Bagus

David

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great hotel with nice staff.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
David, thank you for your 5 rating. We're glad that you had a great stay here and hope to be able to welcome you here again soon. -Eden Resort Team

10/10 Sangat Bagus

Keisha

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This was my third time staying on the property and each time I am overwhelmed with enjoyment. I recommend this place often as a quick get away for couples or families. I will return in the summer. I did lose a bag on the property and I haven’t received a call back from their lost and found dept yet. Pending a call back. (This was an error on me not the property)
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Keisha, thank you for your 5 rating and for recommending us. We're glad that you always enjoy your stay here, and we look forward to welcoming you back when you return. -Eden Resort Team

4/10 Buruk

Jannu

Bepergian bersama keluarga dan anak
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Pool was dirty and it smells. The shower head had molds. The safe box was not working. The fridge that is inside the cabinet was filthy. I would never bring my family here again.
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Greg Kavanagh pada tanggal 27 Mar 2024
Jannu, thank you for your review. We sincerely appreciate your feedback and apologize for the issues that you encountered; they are not the typical experience of our guests. We hope that you will consider staying with us again to have an exceptional experience. -Gregory Kavanagh, General Manager

10/10 Sangat Bagus

Sonila

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Lovely place. Perfect for every family.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Sonila, thank you for your 5 rating. We're glad that you enjoyed your family getaway here. We hope that you can visit us again soon. -Eden Resort Team

10/10 Sangat Bagus

Jennifer

Bepergian bersama keluarga
Disukai: Kondisi & fasilitas properti
This property is impeccable. Nice and quiet. Will return.
Menginap 1 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Jennifer, thank you for your 5 rating. We're glad that you enjoyed your stay here and that you will return - we look forward to it. -Eden Resort Team

6/10 Cukup Baik

Raffaella De

Bepergian bersama keluarga
Disukai: Staf & layanan
Heat wasn’t working in the room very very cold
Menginap 2 malam pada bulan Maret 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Raffaella, thank you for your review. We sincerely apologize for the issue with the heat in your room. Our Maintenance team is always ready to address any issues that may arise. -Eden Resort Team

10/10 Sangat Bagus

Omar

Bepergian bersama keluarga dan anak
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Best place to stay with family
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Omar, thank you for your 5 rating. We're glad that you enjoyed your family getaway here. We hope that you can return soon. -Eden Resort Team

8/10 Bagus

Shazaad

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room was clean. Pool was nice for the kids.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Shazaad, thank you for your review. We hope that you can visit us again soon. -Eden Resort Team

10/10 Sangat Bagus

Kerri, Howard Beach

Bepergian bersama keluarga dan anak, Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great winter getaway! Indoor pool room came in handy. They were doing construction on a few of the rooms across from us though. It got s little noisy from that.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Kerri, thank you for your 5 rating. We're glad that you had a great winter getaway here. We hope that you can stay with us again soon. -Eden Resort Team

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great quiet room nice indoor pool
Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
David, thank you for your 5 rating. We're glad that you enjoyed your stay and hope that you can stay with us again soon. -Eden Resort Team

6/10 Cukup Baik

Tauryn

I didn’t like the attitude of the housekeeping when it was time for checkout. Everything else was lovely though, wish the pool stayed open longer though.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Tauryn, thank you for your review. We appreciate your comments and feedback. We hope that you will stay with us again. -Eden Resort Team

10/10 Sangat Bagus

David

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Road Noise Was Loud When I Stayed In The Villa. But Great Place To Stay, Will Be Visiting Again In The Summer.
Menginap 2 malam pada bulan Februari 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
David, thank you for your 5 rating. We're glad that you found us a great place to stay and that you will visit us again - we look forward to welcoming you back. -Eden Resort Team

10/10 Sangat Bagus

Jonathan

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Thank you for your 5 rating, Jonathan. We hope that you can return soon. -Eden Resort Team

8/10 Bagus

Heather

Bepergian bersama keluarga
Disukai: Staf & layanan, kondisi & fasilitas properti
There were smoking stations just outside the doors that you had to walk through getting in and out of the hotel. The elevator reeked like smoke regardless of time of day.
Menginap 1 malam pada bulan Februari 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Heather, thank you for your review. We appreciate your feedback and will work to ensure that our guests are using the designated smoking areas away from the doors. We hope that you will visit us again. -Eden Resort Team

8/10 Bagus

Rosemary

Menginap 4 malam pada bulan Februari 2024
Tanggapan dari Eden Resort Team pada tanggal 25 Mar 2024
Thank you for your review, Rosemary. We hope that you will visit us again soon. -Eden Resort Team