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"I'll write this here, because when I try to send direct feedback on the survey the property sent, the capta security doesn't work and never allows it to submit: To the hotel: You already know this based on many reviewers' comments on here over the years, but the complete lack of soundproofing from the squeaking exposed floorboards from above (my room's ceiling) and hearing neighbors speaking between the walls desperately needs to be fixed. Aesthetically the hotel is beautiful. Functionally, it's close to unusable as a hotel for guests on Floors 2-4. If someone is staying in the room above you, forget about it, your stay is constant squeaking. Fortunately, our front desk person empathized and was able to move us from the 3rd floor to a 4th floor Accessible room on a sold out night in order to escape the constant ceiling floor creaking above us. Without that, I would have likely required a refund and found another hotel. Also, surprised how well we could hear our neighboring room's conversation. They weren't talking loud, but we could hear them no problems. You already know all this. Looking at reviews after the fact, you've been told many many times about the unacceptable sound proofing for this class of hotel. In the end: Beautiful hotel. Functionally poor. "

"Everything was excellent!"

"There are not enough tables or space for breakfast. Long line waiting to get in and no where to sit. Other than that, the place is great. The staff is so friendly, the hot water heated very quickly for the shower, the beds were comfortable, the place is very clean and we loved sitting in the rocking chairs on the balcony. I will be back and recommend this hotel. "

"Wonderful stay at this very conveniently-located hotel. Nearby were the outlets, favorite restaurants --- we love Texas Roadhouse - and American Music Theater where we enjoyed a great concert (Leonid and Friends ). The staff was especially helpful when I realized we had forgotten to bring toothpaste; the front desk provided "sample" sized toothpaste which was so appreciated. Without question, we will stay here when we visit Lancaster in the future!"

"Great experience. Everything was perfect. Will definitely come back."