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"I will file a formal complaint but no shower curtain, mold, smoke alarm falling down, curtains looked like they were old and chewed up by rats. Smell of marijuana all the time. Staff did not care and Expedia says I can’t get money back on two other days booked so will be moving my business elsewhwre"

"Staff was very accommodating and clean rooms. Even had umbrellas for the rain. "

"The stay was nice staff was very helpful! Hotel is under renovation in some areas overall hotel stay was great"

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"Nancy was helpful. But one staff called to report a chair that was broken when he checked in, and asked for a replacement chair. He was told that was not an option."

"It was good as far as cleaning and maintenance goes, but they can’t help the people who choose to stay there, and it was a decent experience overall, but it would have been better if the other tenants weren’t outside acting like they had no sense. Kinda uncomfortable being around them."

"This is one of our favorite places to stay in Lansing. The staff is always very kind and approachable and you can tell they work really hard to make it a great experience for their customers. Only downside is the charge for parking, since there is certainly no shortage in the area, because it isn't in a densely populated area and you can only get there by car. Just another way for the property owners to nickel and dime customers."

"The desk area help me relax and be able to accomplish some work while I was on my trip"

"Clean, safe, friendly, attentive staff"