4/10 Buruk
Michael
Bepergian bersama teman
25 Okt 2025
Tidak Disukai: Fasilitas
My lady and I stay at this establishment for six nights (Saturday through Friday morning)
That said, I cannot recommend this hotel, because the information posted was deceiving. We had the so called "Executive suite." What a joke.
First and foremost, it was located on the 2nd floor (which was technically the first floor of rooms). There was no tv in the living room, and no room to seat and relax comfortably.
Extremely small living space.
When we first checked in, I mention this to the front desk personnel, he ensured me that they would rectify the issue the following morning. There was zero follow up from the staff. In addition, I mentioned that I was a Gold member, and highlighted that I was eligible for a free upgrade. No follow-up or upgrade occurred.
It get worse... They literally provided two towels, and one hand towel. Oh, please be prepared to go out and purchase your own toilet paper, because what is provided is essentially tissue paper that is dispensed like ... Tissue paper.
The hot water was only available the first couple of days, then it was luke warm the rest of the trip.
The maintenance team was banging and making noises every morning.
There is so much more, but it's not worth my time. The last thing I will mention is when my lady and I checked out on October 24th, the front desk personnel was sleep, and was discombobulated. Didn't assist with our bags down the stairs, or provide and assistance.
Will never stay at this establishment again.
Michael
Menginap 6 malam pada bulan Oktober 2025