"The hotel itself was great. The only big difficulty was in airport transportation. I'd messaged and called in advance to confirm the shuttle for our late arrival but when we called from the airport there was no record of our need for the shuttle. They did make amends and after an hour or so wait they were able to send someone with a car to get us (a very kind woman). Then we were told the shuttle service wasn't complimentary, but $20 each way. We needed to return to the airport the next morning, so shuttle was $40 total. Again, VERY nice people, but the confusion and cost felt like a rough start to our trip."
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