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"Checkin staff were awesome 👌 "

"A wonderful stay thanks to the exemplary hospitality and kindness of Lisa."

"From initial pre-stay phone call through registration to finally checking out, the staff were helpful, informative and friendly. None of our questions and requests were of any problem to the staff, to which they responded promptly and professionally. The room was beautifully presented and the bathroom huge with separate walk-in shower and bath. I would have no hesitation in recommending a stay at this magnificent hotel to any friend, relative or casual reader of this review. One minor niggle was the poor mobile reception for the EE network from our room (102). It caused a number of important missed texts before we discovered this issue. As we had 3 members of the family in different rooms, we quickly got around the problem by using the free wifi, which was excellent throughout the hotel and conference facility. Had this anomaly been highlighted on check-in, our missed texts and calls could have avoided. Regardless, it did not affect the enjoyment of our stay, Whilst our interaction with all staff was always good, the front of house staff deserve particular mention, as we had the most dealings with them. Lel was always of great help during our stay, and was consistent in her professional, yet friendly approach to us. Thank you Lel "

"More great service from Moyn on the reception. My room didn’t have USB ports so I couldn’t charge my phone and he moved me to a room which did. Occasionally the aircon blew cold during the night but I only noticed as I got up to use the bathroom. Great phone reception. Tv worked well and I really like the bathrooms here. It was my last of many stays but if I return I wouldn’t hesitate to book this hotel again. The staff are always friendly and any problems are sorted quickly. That’s what places this apart from other budget hotels. The excellent service. "

"Great location . Nice room beds are comfortable "

"Nice hotel. Friendly staff and super clean and comfortable room. Had a double plus single bed room. Good breakfast. Well located for the station and town centre. We were doing the Harry Potter tour for which it's ideal."

"Estuvo muy bien el hotel , la habitación muy bien ."

"All good"

"room was spotless. great service."