Hotel Red Roof Inn di Lockport

"This is a beautiful historic property, and the staff is very welcoming and attentive to your needs. The atmosphere and charm of the place made for an excellent stay. I did notice one area where the stairs had a significant amount of duct tape that could use some attention. If I could offer one suggestion to the owners, it would be to update or remove the old, outdated, and somewhat dingy artificial flowers, as they take away from the beauty of the historic setting. Overall, this was an...

"My husband, my two daughters and I stayed in 2 rooms for 1 night at the Holiday Inn Express Amherst- Lockport on South Transit. The hotel was clean, staff is friendly, the breakfast was very nice…surprisingly for an Express 2.5 star. The Pool was a bit on the small size but no one was in the water so it was great! There were many parking spaces. Our problem was the extreme noise coming from the A/C unit and road noise. The South Transit Rd felt like a highway… excessive noise! The hotel needs to...

"AC was not working. Called the front desk about the problem, and he asks me to wait 10 minutes. After waiting, I walked up to the front desk to complain and he informs that the room was not occupied for a while so the AC would take some time to get started and asks to wait 10 more minutes, which I do. The wait did not magically bring it back to life. He then proceeds to acknowledge that the AC is broken and I'd have to find a way to adjust. On a hot summer day, I was not ready to do that. So I...

"I would rate our experience 10/10."

"The breakfast was terrible"