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"I was really disappointed with my stay at this hotel. I arrived around 6 PM and almost everything was already closed, which was frustrating after a long day of traveling. The gift shop was supposed to open the next day, but it never did, leaving guests with no place to even grab basic necessities. The food was honestly terrible and the menu options were extremely limited. On top of that, most of the staff outside of the front desk were not helpful or welcoming at all. The front desk employees were the only positive part of the experience. What shocked me most was that I couldn’t even get a simple glass of water at the resort. There was no water provided in the room, and I actually had to leave the property just to buy water elsewhere. For a resort, that level of service is unacceptable. Overall, the experience did not match the expectations or price, and I would not stay here again."

"The beach, breakfast and the location"

"Clean room excellent staff property needs a little tlc and updating but the staff quality makes a difference "

"It was an okay stay. Wifi did not work so I had to leave the resort to actually work on my laptop. Not very many dining options except for the Waves restaurant. No telephone in my room. When asked at the front desk the agent said she did not know why. Property needs some updating. Once updated I might visit again."

"My husband and I stayed for 10 nights. Absolutely enjoyed! Met a lot of nice people, from Trinidad and Tobago. We were there over Easter weekend, and school holidays. Oceanfront, all rooms! Location is the best, turtle beach. Saw a turtle dropping her eggs on the beach ! This is a 3*, but the staff definitely add a star. Shout out to Asst manager Jerome ( great guy), bar service Raul , Gabriel, Tennille! The gals at the grill, Nicole, Lakiesa, and Michem. Frederica’s cooking our eggs every morning! We will be back!"