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Mandarin Oriental, Macau

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Luxury
5.0 star property
9.6

Exceptional

Serene escape near vibrant attractions

A quiet oasis with easy access to neighbouring casino resorts and upscale shopping, this property offers a serene escape from the city's hustle. Enjoy spacious rooms, eco-friendly amenities, and a great bar for a late evening nightcap.

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is Rp4.719.218
Rp5.427.101 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 12 and younger eat free breakfast

Rollaway/extra beds are available for MOP 690.0 per day.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MOP 298 per person
  • Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MOP 690.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Mandarin Oriental, Macau have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Mandarin Oriental, Macau?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Macau on 24 May 2026 start from Rp4.719.218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Macau pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mandarin Oriental, Macau?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Mandarin Oriental, Macau?

Checkout is at noon.

Does Mandarin Oriental, Macau provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 9 AM-9 PM on request. A fee of MOP 350 per vehicle applies.

Where is Mandarin Oriental, Macau located?

This family-friendly Macau hotel is located by the sea, within 1 mi (2 km) of Guan Yin Statue Waterfront Park and Macau Science Center. Barra Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 296 out of 375 reviews
Rating 8 - Good. 65 out of 375 reviews
Rating 6 - Okay. 9 out of 375 reviews
Rating 4 - Poor. 5 out of 375 reviews
Rating 2 - Terrible. 0 out of 375 reviews

Reviews

Verified

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice and friendly staffs but not very convenient place
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful rooms and breakfast
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. Everything was perfect. The staff were attentive to every need. We honestly couldn’t recommend this hotel enough!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfection from start to finish. The hotel is in immaculate condition, and the flawless cleanliness of our room truly impressed us. While the property is stunning, it is the staff that makes it world-class. A special thank you to the Front Desk staff for the seamless, warm welcome and to the Concierge team, whose expertise and proactive assistance were far beyond expectations. Their attention to detail and genuine care made our visit truly unforgettable. This is world-class service at its finest!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, Nice view, nice food Excellent services and a Chill SPA too
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Perfect service. Supr friendly staff.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Patrick

Liked: Amenities
Room was spacious and staff was very responsive
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, room comfort

Great Service!

Extemly attentive and personal service!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star hotel and easily the best hotel I’ve stayed at in the world. (I’ve stayed at a lot of 5 star places). The rooms are exceptional and spacious. Very close to the MGM and the bar is great for a late evening night cap. Highly recommend.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MO Macau is our go-to hotel and we stay there every year. It’s quiet, intimate, and relaxing. It feels distinctively different from any other hotel in Macau. Staff is very friendly and considerate. They even know your name, which shows the depth of their hospitality. We highly recommend the place.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Tsz Kwan Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delayed checkin weak air condition upon arrival Polite staffs great view
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel very much. The staff are really nice and helpful. The most impressive is that it's an environmental friendly hotel. They try to consume less plastics, eg. the bamboo-made tooth brush and paper-form tooth paste. it's a fantastic hotel. I definitely will visit again.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ho Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marwan

Liked: Cleanliness, amenities, property conditions & facilities
Great service and hotel accomodations
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, property conditions & facilities
Everything . Excellent property
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was outstanding!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bo Ki Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stayed for one night here, with amazing view, great breakfast and friendly staff with good service.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was at the top. Best hotel so far.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 4 nights in Jul 2025