Hotel Menerima Tamu LGBT di Madison

"We were put in a handicap room, my husband and myself we are not handicapped.There were no amenities. I don’t know what else to say. It just was not pleasant. The room was empty. The manager seemed to be helpful, but she wasn’t. She blamed me and she thought it was about the money.😔 dirty sheets, couldn’t take a shower. The tub would fill up fast. We had to get on the housekeeping cart for cups still no bottle water to make coffee, but we will charge for coffee when my husband asked where was...

"Every one of the staff we encountered was personable and very helpful. The rooms were neat and well stocked. Parking was convenient and accessible. The location was in the center of business and close to the major thoroughfares. This is an excellent choice for travelers."

"Great rain shower and comfortable bed. Loved the ambiance inside the room. Somewhere store luggage/clothing, a chair or loveseat, and more towel hooks would be nice"

"⭐⭐☆☆☆ Unfortunately, our experience was very disappointing. We paid $155 per night, plus a $100 security deposit, expecting a clean and comfortable stay. On our first night, we discovered bed bugs in the bed, which was completely unacceptable. The staff moved us to another room after we reported the issue, but unfortunately the second room also did not meet the level of cleanliness we expected. Overall, the experience left us feeling uncomfortable for the rest of our stay. Based on our...

"Really a gross joint couldn’t have my family stay there"

"We arrived and there was no receptionist. So I grabbed the lobby phone and called and she finally came out. I said oh that was me calling because no one was here. And instead of a friendly greeting or an “I’m sorry” I basically got a “yeah?” We proceeded to the elevators and one opened half way and was beeping constantly. We weren’t sure if it was working or if we could take the luggage carrier on it. So we asked her and she came and rode on it and said it’s fine. It still seemed sketchy. She...

"We never received housekeeping service and after several requests, they brought us fresh towels and emptied the trash. The front desk staff didn't seem the least bit concerned and offered no apology."