Skip to main content

Mercure Madrid Centro

4.0 star property
Travelers sip freshly brewed coffee at the hotel's café before wandering Madrid's art-filled streets, then return to unwind at the lively bar after museum visits.

Choose dates to view prices

Just steps from Puerta del Sol and Gran Via, Mercure Madrid Centro offers a convenient base with practical amenities. Guests love the on-site coffee shop, laundry services, car rentals, and relaxing bar. Visitors praise the helpful staff after visiting the Prado Museum.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar
The current price is Rp3.514.890
Rp3.866.379 total
includes taxes & fees
7 Jun - 8 Jun

You may also like

Ad

voco Madrid Retiro by IHG

Retiro
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.8 out of 10, Excellent, 1,004 reviews
The price is Rp3.270.099
Rp3.597.109 total
includes taxes & fees
24 May - 25 May
voco Madrid Retiro by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Lobby
NH Madrid Nacional
Madrid Centro
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.2 out of 10, Wonderful, 1,007 reviews
The price is Rp3.531.707
Rp3.884.877 total
includes taxes & fees
31 May - 1 Jun
NH Madrid Nacional
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Covered self-parking fee: EUR 31.5 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Mercure Madrid Centro pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mercure Madrid Centro?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Mercure Madrid Centro on 7 Jun 2026 start from Rp3.514.890, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Madrid Centro?

Self-parking is available for EUR 31.5 per night. Limited spots are available.

What time is check-in at Mercure Madrid Centro?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Madrid Centro?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Madrid Centro located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Paseo del Prado and National Prado Museum. Gran Via and Museo Nacional Centro de Arte Reina Sofía are also within 10 minutes. Anton Martin Station is 6 minutes by foot and Estación del Arte is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 471 out of 1001 reviews
Rating 8 - Good. 394 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Location was fantastic for all we wanted to see and do. Our room was clean and the staff were friendly and helpful.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Rouzbeh

Liked: Cleanliness, staff & service
Very good location, friendly staff, good neighborhoods, old building
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Elizabeth Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please note my stay was moved by the hotel to the Hilton, as there was a maintenance issue at the Mercure. Staff handled this efficiently and with excellent communication
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Prado and comfortable.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and the staff es friendly and helpful in helping us choose restaurants and local activities. We’ll stay here again!
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the art triangle in Madrid. Close to Metro stations, art museums, Parque de el Retiro, Jardin Botanico, and a reasonable walk to the Plaza Mayor. Nice coffee shops in the area, too. Hotel was clean, quiet, and staff was very helpful with restaurant reservations and getting taxis. Not a fancy place, but reasonably priced and had everything we needed for a comfortable stay.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Amenities
Close to central sites. Staff was super friendly. Breakfast was excellent
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Rosalinda A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, efficient, and kind staff. It’s in a safe and quiet area and there are a lot of good restaurants around.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Staff & service
Not a friendly staff and tiny elevators, but excellent location in the museum district.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Biljana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean hotel. Attentive and friendly staff. Location - just perfect.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

DEVIDAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the arts precinct, and we found some great restaurants in the surrounding streets. Breakfast was generous and there were a few different choices each day. Our stay was for 4 nights.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, modern and clean. Great location, easy walk to train station. Bed was comfortable, shower water pressure was great. Staff is very friendly and helpful. Would definitely stay again.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great location

A great location in Madrid! We were pleasantly surprised with the beauty of Madrid!! Such lovely buildings and plenty of luscious green gardens…also many great bars and restaurants nearby!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay! We’ll be back!

Perfect location in Barrio de las Letras. Close to the main train station and metro. Reception managers were kind, helpful and professional. Room was very clean and comfortable. Breakfast had a great selection and very kind attendants.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Lucero

Liked: Cleanliness, amenities, property conditions & facilities
Amazing Stay – Can’t Wait to Come Back! From the moment I walked in to check in until the moment I checked out, the staff was absolutely amazing. I had tons of questions about the city and getting around, and everyone was incredibly friendly, patient, and helpful. Their recommendations made exploring so much easier! My room was spotless, and housekeeping did a fantastic job throughout my stay. The amenities were great as well — everything I needed was right there. The location couldn’t have been better. It’s right in the middle of many popular tourist spots, all within walking distance, which made sightseeing super convenient. Overall, I had a wonderful experience and will definitely be staying here again!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

ANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! The room was very spacious and comfortable, fantastic bathroom, lovely terrace. The breakfast was a little sub-par in terms of things not being well stocked but otherwise everything was perfect.
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best for a Paseo del Arte visit to Madrid

Room and entire hotel were spotlessly clean. Staff very attentive: we had a drain clog in our shower late at night and they moved us efficiently to another room. Location is perfect for Madrid museum visits -- directly across the Paseo from the Prado and 5-10 minute walks to the Thyssen and Reina Sophia. Lots of great restaurants within a 5-10 minute radius.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for going to the Prado. We travelled with older relatives and this let us spend the whole day in the museum. Awesome kind staff, too, thanks Mercure Centro team!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities
Very well situated. Good services. Absolutely clean
Stayed 1 night in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice location for moderate price

Great location, Prado gallery 5 min walk, a lot of restaurants around. Uncomfortable bed but room itself in a good condition. We asked for a silent room and it was provided.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Himanshu

Liked: Cleanliness, staff & service
Nice small hotel close to the Prado museum. The staff was super friendly and helpful. The room was fine, just a little small. Walls are thin and there was a bit of a noise until late at night likely from outside the room since I was close to the elevator. Breakfast was decent. All in all nice place to stay if you are going to spend a lot of time at attractions like Prado and around.
Stayed 1 night in Jun 2024
Verified

8/10 Good

María Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's well located, within walking distance to main sites like Alcala, Serrano streets, gran via etc. The only thing I didn't like was the noise from the other floors it was very loud and every day. Other than that it's great.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Eric

The location is ideal, across from Prado Museum and easy walk to Thyssen-Bornemisza. Sound insulation in rooms is zero from hall conversations and adjacent rooms. Facility appears worn and in need of renovation.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location!

Hotel location is good. Reception staff were helpful. The only discomfort is the soundproof of the room. The opening and closing of the guest door next to your room can be heard clearly, including drawing of the curtain, etc. These sounds were so clear and close that could give you a fright even when you were already asleep. However, after one or twice experiencing such sound, you should be able to overcome it and able to sleep well for the rest of the nights. This soundproof problem is quite norm for many hotels. Anyway, overall, I enjoyed my stay at Mercure Madrid Centro.
Stayed 4 nights in Apr 2024