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"I usually prefer not to leave negative reviews, but I felt it necessary to comment on treatment by some of the staff here. While I don't blame the staff personally—as the Thai people are incredibly hard working and friendly—some employees here seemed miserable or resigned. At times while ordering at the cafe, I felt ignored or met with passive-aggressive silence, even when I was the only customer waiting. It's possible that management, compensation, or another reason is the root cause of low morale, that's only speculation, because I couldn't explain it. I truly feel for the staff, but as a guest, being repeatedly ignored made for an uncomfortable stay. You will need a scooter, b/c it's isolated from anything off site. The property is outstanding, very clean, with stunning views. "

"My wife and I had the best time at this resort. The high level of service, cleanliness, location, staff and manager made our stay a very remorable experience. The manager took trime to meet us at our dinner table and we had a great conversation. The views are spectaculer and they upgraded us to a suite. It had breathtaking views and would definately stay here again. If you want peace and quiet without kids running around, this is the place to relax. I hated to leave this place. I will definately stay here again when visiting Koh Samui. The infinity pool was also great. Thanks management and staff for making our stay way above what was expected."