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Reviews of OYO 375 Deyar Alrawada Hotel

OYO 375 Deyar Alrawada Hotel
7508, Al Abtah Street, Al Maabdah Dist, Makkah

Reviews

4.2
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 6 out of 11 reviews" "

4.8/10

Cleanliness

3.0/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

2.8/10

Eco-friendliness

Reviews

6/10 Okay

Abdulkadir

Stayed 2 nights in Jan 2023
Response from Ammy on 26 Jan 2023
Hi, Abdulkadir! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

4/10 Poor

Adeel

Disliked: Staff & service, room comfort
One of the worse stays ever
We arrived at the hotel 2.30pm the receptionist said we had to wait till 4pm as that was the rule and that our room was getting cleaned so we waited. At 4pm we asked the key for the room only to be literally shouted at( what a rude person how on earth someone can employ someone like that I don't know) The lift is very small and compact once we got to the room it wasn't in the best state, the bathroom was very very small no glass around the cubicle or curtain no soap no shampoo and no towels. Also no coffee no tea What a poor poor state none of the staff were helpful and they couldn't speak English so if you don't know Arabic good luck as you going to need it. I didn't even ended up staying at the hotel the night and am glad I didn't Hotel.com need to reconsider even advertising this hotel I wish I had taken some photo
Stayed 1 night in Apr 2022

2/10 Terrible

Adil, London

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Dirty property. I saw few other hotels in same cost range and choose OYO considering its a brand. I was travelling for 1 day. My plan was to use hotel to keep luggage & rest for 2-3 hours and spend most part of Ramazan day at Haram. However hotel was very dirty, very unpolite reception, accessibility to Haram was really bad....
Stayed 1 night in Apr 2022
Response from Ammy on 22 May 2022
We are sorry to know this, Adil! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.

2/10 Terrible

Abdi

Disliked: Staff & service, amenities, property conditions & facilities
Nothing at all
Stayed 3 nights in Apr 2022

2/10 Terrible

Muhamad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
Bad service, bad location
Stayed 10 nights in Feb 2020

2/10 Terrible

Riaz

Stayed 2 nights in Jan 2020

2/10 Terrible

Ansar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

Waqas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
At first the location they have shared while booking is not correct. It is 3 to 4 kms far from the centre. When I reached tge correct place no body was there at reception to attend. I had to book another hotel.
Stayed 3 nights in Dec 2019
Response from OYO on 2 Mar 2020
Hi, Waqas ! We are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Team OYO!

4/10 Poor

Muhammad Sajid

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Wrong distance calculated
We have not even slept there Hotel was far from main masjid but they said its 800 meters..but its wrong.... And they also put location to the hotel wrong...it take you to the haram masjid mot hotel.. If you search by hotel name then you will find its correct distance from majid haram
Stayed 1 night in Jan 2020
Response from OYO on 2 Mar 2020
We are extremely sorry to hear about this, Muhammad Sajid! We are working hard to deliver great service experience each time when someone visits our hotel. Looking forward to enhancing your experience with us. Regards, Team OYO!

10/10 Excellent

Am

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ik vind het hotel schoon,vriendeiljk,locatie is perfect
Stayed 1 night in Jan 2020
Response from OYO on 2 Mar 2020
Our team is thrilled to have such great feedback from you Thank you for making our day. Regards, Team OYO!

10/10 Excellent

abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from OYO on 26 Jan 2020
مرحبًا يا ضيفنا العزيز ! ، شكرًا جزيلاً على تقديرك لجهودنا وتقييمنا بشكل إيجابي. لن نتوقف عن إرضاءك بخدماتنا. التحيات ، أويو!