All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Overall is ok except the parking bays are limited. Hotel staff are friendly. Room service was not provided unless you prebook. Basin pipe was a bit congested & needs improvement.
Last ditch hotel, if you need one in this location
Water piping issues. Water flow very inconsistent. Bed rock hard. Carpet was not too my guest delight. No toiletries besides shampoo/ body wash. Great location to enjoy Jonkers street.
Eugene
Stayed 2 nights in Feb 2024
Response from Ohana House Management on 11 Feb 2024
Thank you for your review. We've noticed a few points in your feedback that require clarification. Firstly, regarding the water supply, there isn't an issue per se; however, there is a brief delay of about 5 seconds required to activate the pump. This delay is typical in traditional areas like the Jonker Area where our establishment is situated. We rely on a water pump to supply water to all rooms, hence the slight delay upon turning on the tap. Our staff usually informs guests about this upon check-in.In terms of the bed comfort, we do offer soft beds, and we're more than happy to accommodate requests for a change if guests find them unsatisfactory. However, we didn't receive any request or feedback from you during your stay regarding this matter. Additionally, toiletries are provided on the table for guests' convenience; perhaps they were overlooked during your stay.Thank you again for your review, and we appreciate your feedback.
8/10 Good
Nassim
Travelled with partner
29 Jun 2023
Liked: Cleanliness, staff & service
Sehr zentrale und ruhige Lage, sauberes Zimmer & nettes Personal.
Leider kein Schrank obwohl es genug Platz im Zimmer gibt & Bett ist etwas kurz.